10 hegle sarapuu how to avoid disasters

363 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
363
On SlideShare
0
From Embeds
0
Number of Embeds
46
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

10 hegle sarapuu how to avoid disasters

  1. 1. How to avoid disasters? Hegle Sarapuu 22.05.2012 © Trinidad Consulting 2012
  2. 2. Let’s say ... ...that your team is building a marketing campaign... ...for a nice website with a cool route planning functionality... © Trinidad Consulting
  3. 3. You worked veryhard...You wanted to makeit the best campaignever...You got areasonablecustomer! © Trinidad Consulting
  4. 4. You launched thecampaign......The first userused this website.....how they managedto accomplish theirgoals ... © Trinidad Consulting
  5. 5. © Trinidad Consulting
  6. 6. Sounds like adisaster...Even when it looksreasonable and goodlooking website... © Trinidad Consulting
  7. 7. More example...This is for future...E-services that aresupposed to be widelyused by many people... © Trinidad Consulting
  8. 8. © Trinidad Consulting
  9. 9. Well, this happens alot...We really cannotknow the users byheart...We (creators) can notmake all decisions onbehalf of users. © Trinidad Consulting
  10. 10. But we can check itbefore...Let’s do a usabilitytest so we can seewhat might turn outas a disaster...before it’s too late. © Trinidad Consulting
  11. 11. Making a usabilitytest is the easiestthing ever...Present yourproduct to couple ofusers and see howthey would actwhen they use it... © Trinidad Consulting
  12. 12. You can even showthe outcome of thetest ...To your customer...To your team...To your boss... © Trinidad Consulting
  13. 13. Just don’t ask ... ..from the users what they “think”... ...it is so yesterday See it yourself! © Trinidad Consulting
  14. 14. Thankyou! Trinidad Consulting OÜ www.trinidad.ee Hegle Sarapuu +372 515 7792 hegle.sarapuu@trinidad.ee © Trinidad Consulting

×