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Waal 2018: All Hands on Deck: Social Justice, Empathy in the Age of Information Literacy

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Keynote for Wisconsin Association of Academic Libraries 2018 annual conference.

Information has become so accessible that the ability to process information now comes at a premium. What does it mean to live in a community in the age of information literacy? This presentation will cover the creation of a for-credit course, Making Greater Lafayette Greater, to better address the gaps between information access, social justice, empathy, and community.

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Waal 2018: All Hands on Deck: Social Justice, Empathy in the Age of Information Literacy

  1. 1. All Hands on Deck: Social Justice, Empathy in the Age of Information Literacy Ilana Stonebraker Purdue University @librarianilana #waal2018 Extra credit: Think of an ideal information literate person. Write down some attributes of that person.
  2. 2. Empathy Seeking Behavior Operationalizing empathy in credit courses Decisionmaking behavior Elements of community Age of Information The Plan for Today
  3. 3. We have lived in the age of information.
  4. 4. But people don’t seem to be any better at understanding that information. What is going wrong?
  5. 5. More information is not better when it comes to making decisions.
  6. 6. Reflection/Analysis Information Decisions
  7. 7. At the same time, things are changing in our communities as well
  8. 8. Human beings want and need connection, and the internet is the ultimate connection machine. DANIEL WEITZNER
  9. 9. What if we didn’t start with information need? Ideas facts What if we started with empathy need?
  10. 10. Centers the Learner Goal is to understand others Is format independent Changes the Learner Cannot be un- personal Dovetails with information skills Empathy Seeking Behavior
  11. 11. Four Seeds for Empathy Seeking Behavior Curiosity Closeness Awareness Citizenship
  12. 12. Empathy Behavior 1: Curiosity
  13. 13. Curiosity • Rekindling the Human Connection with Digital Holiday Cards- Thursday 3:30 • Social Media and Persistent Question Asking- Thursday 3:30 • The Alternative Truth Project and Banned Books: La Crosse Librarians Unite to Tell the Forgotten Story of a Librarian Hero- Thursday 10:45
  14. 14. Empathy Seeking Behavior 2: Closeness
  15. 15. Why was business information always about increasing the success of the individual and not the community?
  16. 16. Student will articulate and empathize with the diverse group of struggles the Greater Lafayette area faces at a local and global level across economic, cultural, and administrative dimensions. – Students will find, organize, and evaluate information about the Greater Lafayette area. – Students will identify sources to learn more about problems that are important to them.
  17. 17. • MatchBOX coworking studio • GE Aviation • Campus Food Bank • Moses Fowler House • Fulton, Indiana • Small Spaces Lafayette • Foundry • Lafayette City Hall • Meetings with Mayors
  18. 18. • What is Economic Development? How does it work? • Cluster Strategy of Economic Development Campus Food Bank • Incubators, Small Business Development • Critics of Economic Development • People v. Place- Based Economic Development • Economic Development, Social Justice and Poverty • Historical Perspectives and Economic Development • Community Development • Diversity, Inclusion and Making Cities Greater
  19. 19. Closeness • LGBTQ+ Archives in Wisconsin- Thursday 10:45 • Advocacy, Outreach, Assessment: Launching the Library Ambassador Program at UW- Madison- Thursday 3:30 • You’ve Got Real Mail! A Creative Global Experiment on the Value of Libraries- Thursday 3:30
  20. 20. Empathy Seeking Behavior 3: Awareness
  21. 21. What do I know? What do I want to know?
  22. 22. System 1  Fast  Intuitive, associative  heuristics & biases System 2  Slow (lazy)  Deliberate, ‘reasoning’  Rational
  23. 23. Bounded rationality limbic system and brainstem (system 1) neo cortex (system 2)
  24. 24.  Seeing order in randomness  Mental corner cutting  Misinterpretation of incomplete data  Halo effect  False consensus effect  Group think  Self serving bias  Sunk cost fallacy  Cognitive dissonance reduction  Confirmation bias  Authority bias  Small numbers fallacy  In-group bias  Recall bias  Anchoring bias  Inaccurate covariation detection  Distortions due to plausibility
  25. 25. Why do I even care? Why don’t I even care?
  26. 26. “We have used our research to determine our decisions. We have thought more dynamically and creatively and used our facts gathered from research to make better and more thoughtful decisions.”
  27. 27. Awareness • Fake news and Government Information: Using the ACRL Framework to Grapple with Credibility- Thursday 10:45 • Structures of Whiteness: Colonialism and Diversity in Academic Libraries- Friday 9am • Finding and Evaluating Online Sources in an Evolving Digital World- Thursday 3:30
  28. 28. Empathy Seeking Behavior 4: Citizenship
  29. 29. If the goal is to make students more responsible, they need to understand first that their decisions hold power, and that information holds power over them.
  30. 30. And if we want the students to understand that their decisions have power, we must also give power to them.
  31. 31. Citizenship • Integrating social justice in policy, practice, and culture: A panel discussion- Thursday 2:30 • From Peer to Professional– An Evolution of Teaching Information Literacy Instruction- Friday 2:15 • TEDx and Eliminating Library Fines: An Idea Worth Spreading- Friday 2:15
  32. 32. Ways to use this in your practice Citizenship Closeness Awareness Curiosity Empathy for Yourself Localize problems Show uncertainty Investiage, don’t search Encourage change Invite students as partners Build Togher
  33. 33. Conclusion Applications Empathy Seeking Behavior Elements of community More information is not making us decide better
  34. 34. X Knowledge emerges only through invention and re- invention, through the restless, impatient, continuing, hopeful inquiry human beings pursue in the world, with the world, and with each other. -Pablo Freire
  35. 35. Thank you! Ilana Stonebraker- Purdue University stonebraker@purdue.edu @librarianilana www.ilanastonebraker.com Blog- Teaching on Purpose
  36. 36. Discussion Question •Think back to that idea information literacy person. How do they seek empathy in their information seeking process? •How do you see empathy in your practice? •How can empathy feed into social justice work? •How is empathy limited in terms of social justice?
  37. 37. Works Cited • Anderson, Janna, and Lee Rainie. “The Future of Well-Being in a Tech-Saturated World.” Pew Research Center: Internet, Science & Tech, 17 Apr. 2018, www.pewinternet.org/2018/04/17/the-future-of-well-being-in-a-tech-saturated- world/# . • Bruner, Jerome S., and Mary C. Potter. "Interference in visual recognition." Science 144.3617 (1964): 424-425. • Freire, Paulo. Pedagogy of the oppressed. Bloomsbury Publishing USA, 2018. • Greenwood, Shannon. “Local Community Attachment and Regular Voting Connect Strongly to Local News Habits, While Local Group and Political Activity, as Well as Community Rating, Show Less Connection.” Pew Research Center's Journalism Project, 31 Oct. 2016, www.journalism.org/2016/11/03/civic-engagement-strongly-tied-to-local- news-habits/pj_2016-11-02_civic-engagement_0-01/ . • Kahneman, Daniel. Thinking, fast and slow. Macmillan, 2011. • Oskamp, S. (1965). “Overconfidence in case-study judgments”. Journal of Consulting Psychology. US: American Psychological Association. doi:10.1037/h0022125 • Taleb, Nassim Nicholas. The black swan: The impact of the highly improbable. Vol. 2. Random house, 2007. • Fake news is dominating Facebook. (2016, November 23). Retrieved May 17, 2017, from http://6abc.com/news/fake- news-is-dominating-facebook/1621221/ • How Americans Navigate the Modern Information Environment. (2016). Retrieved May 17, 2017, from http://www.norc.org/PDFs/75th%20Anniversary%20Research%20Project.pdf

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