Ideal program for entrepreneurs, investors and managers to understand A to Z managing the coffee shop or restaurant with an In-depth approach to service industry in order to facilitate the functions of managing cafe.
Profile• Established in Jan’07• First independent coffee & Barista service school in the region• Provide comprehensive soft skills based training programs to hospitality and leisure retail business to enhance competency• Offer bespoke training services for franchisee in leisure retail business
Benefits to Organizations• Staff retention & higher performance• Employee productivity& knowledge• Enhance customer satisfaction• Increase in revenue• Reduced cost and wastage
Hospitality Programs• Restaurant/Café Service Skills• Art of Coffee Making• Supervisory Skill Development Program• Café Management / Restaurant Management• Barista Skills Academy• Junior Chef’s Academy ( soon)
Hospitality Programs• Leadership & Team Building• Customer Service Skills• Organizational Induction Program• Corporate Etiquette & Events• Concept / Design / Menu Development• Project Consultation