Art Of Coffee Making

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Art of coffee making provides fundamental knowledge in preparing specialty coffee through theory and practical sessions.

Published in: Career, Business, Education
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Art Of Coffee Making

  1. 1. IICBTRe-Inventing Hospitality, Products & Services
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  4. 4. Profile• Established in Jan’07• First independent coffee & Barista service school in the region• Provide comprehensive soft skills based training programs to hospitality and leisure retail business to enhance competency• Offer bespoke training services for franchisee in leisure retail business
  5. 5. Benefits to Organizations• Staff retention & higher performance• Employee productivity& knowledge• Enhance customer satisfaction• Increase in revenue• Reduced cost and wastage
  6. 6. Hospitality Programs• Restaurant/Café Service Skills• Art of Coffee Making• Supervisory Skill Development Program• Café Management / Restaurant Management• Barista Skills Academy• Junior Chef’s Academy ( soon)
  7. 7. Hospitality Programs• Leadership & Team Building• Customer Service Skills• Organizational Induction Program• Corporate Etiquette & Events• Concept / Design / Menu Development• Project Consultation
  8. 8. Art of Coffee Making
  9. 9. Who Can Attend?• F&B staff involved in preparing and serving coffee beverages• Owners and Managers of coffee shops and restaurant• Retail Teams• Individuals who want to start a career or seek a part time opportunities in coffee shops• Coffee aficionados
  10. 10. Course Overview• Brief history of coffee• Introduction to roasting and blending• Functions of the coffee equipment : grinder & espresso machine• How to extract perfect espresso• Techniques of frothing and steaming milk• Preparation of the most popular hot espresso based drinks• Safety operation and daily cleaning of espresso machine and grinder
  11. 11. Course Assessments• Assessments is conducted and certificate is awarded upon completion of the training• Course material is provided to all participants• Duration: 8 hours

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