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Ted Polakowski, Senior Vice President, Citation Technologies
Amy Van Schaick, Manager of Standards & Regulatory Product Consultant, IHS
Bruce Regan, Vice President of Business Development, Citation Technologies
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                       Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                        2
Today’s Presenters:




Ted Polakowski          Bruce Regan                                      Amy Van Schaick
Senior Vice President   Vice President, Business Development             Manager of Standards & Regulatory
Citation Technologies   Citation Technologies                            Product Consultant
                                                                         IHS




                        Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                                                         3
A high level look at why many companies do not achieve
      the compliance performance they expected



                 Ted Polakowski
              Senior Vice President
The MOST Frequently asked question:
I have expended much time and treasure into building my
   Compliance Assurance Management System but I don’t get
   the compliance performance I need. Why???
 1. There are several different Management System constructs with some better for
    achieving compliance than others. You might need to upgrade your approach.

 2. The depth that your Management System dives into the organization can also
    determine how successful it is in achieving compliance. Maybe your overall
    deployment strategy is not suited for compliance point performance.

 3. Management systems have two major components infrastructure and content.
    Maybe you have concentrated on one more than the other.
The 4 Types of Management System

  Whether you recognize the fact or not
every business runs a management system.


                                                                        Formal, automated



                                         Formal, process oriented


                 Individual Excellence
                                                                    Overall compliance
             Ad Hoc                                                 performance
How deep the dive matters



Facility Level


                                          Organization Level




                 Compliance Point Level
Typical Corporate Responses

Most companies seeking to improve compliance
  performance choose one of the following
  approaches:
• Automate
  – These companies see the solution as one of better managing an already
    established management system.
• Eliminate a knowledge gap
  – These companies understand that their management system needs more
    information to get the results they need.
The results of picking either approach

• Automate approach
          Great       Low quality     Automated
     Infrastructure     Content       mediocrity


• Knowledge approach
          Poor         High quality   Overwhelmed
     Infrastructure      Content        programs



• THE RESULT: Performance less than expected
Getting to the results you want

                                The Compliance
     Great       High quality
                                 Improvement
Infrastructure     Content
                                   Solution




  BUT THEN THERE IS THE
    SIMPLE MATTER OF
     MANAGEMENT OF
         CHANGE
What about MoC
• The most common cause of failing to achieve
  expected compliance is inadequate MoC
• Laws and Regulations are being promulgated
  and changed all the time
• Processes change, people change and new
  things are introduced regularly

• What is a person to do??????
Constructing an Applicability Register

          Environment


 Health
                                          ?????



 Safety
                                                                                  ???           Over time
                                                                                                              ???
          Security


                        Weeks or Months




                                                                             Correct
                                                                             Correct        Over time
                                                                              and                           Evergreen
     ART                                                                      and
                                                                            complete
                                                                            complete

                                                                        Applicability
                                                                        Register
                        A day or two


                                           Copyright © 2010 IHS Inc. All Rights Reserved.
Citation Technologies’ & IHS’
   Compliance Continuum
ART = Applicability Review Tool

ART is an Internet - based software application for review of
 Country Laws and Regulations from around the Globe that
 apply to your Company’s specific operations.
      Plain language applicability questions

      Review by all involved parties

      Summaries and guide notes

      Links to the actual law

      Prepared by local experts


                          Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                           14
ART Content Sourcing

 Using partners in more than 120 countries provides a Geographic
 Reach unparalleled in the industry.
 Our established relationship with leading industry partners with
 offices on every continent taps more than 4300 people around the
 world.
 Our partners have skills and knowledge to Analyze and Interpret
 environmental, safety and health regulations.
 Our partners deliver a Broad Spectrum of ESH services.
 Established relationships with the Regulatory Agencies and
 Cultural Understanding provide C r i t i c a l I n s i g h t .


                          Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                           15
ART Geographic Coverage
                                Available ART Countries
Algeria          Fiji Islands                     Mozambique                      South Korea
Angola           Finland                          Namibia                         Spain
Australia        France                           Netherlands                     Sweden
Austria          Gabon                            New Zealand                     Switzerland
Azerbaijan       Georgia                          Nigeria                         Tanzania
Belgium          Germany                          Norway                          Thailand
Bolivia          Greece                           Oman                            Trinidad and Tobago
Botswana         Hungary                          Pakistan                        Turkey
Brazil           India                            Panama                          United Arab Emirates
Bulgaria         Indonesia                        Peru                            United Kingdom
Canada           Ireland                          Poland                          United States
Chile            Italy                            Portugal                        Venezuela
China            Japan                            Qatar                           Vietnam
Colombia         Lebanon                          Romania                         Yemen
Cyprus           Libya                            Russia                          Zambia
Czech Republic   Luxembourg                       Saudi Arabia                    Zimbabwe
Denmark          Malawi                           Singapore
Ecuador          Malaysia                         Slovakia                        Other countries as requested
Egypt            Mexico                           South Africa



                                 Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                                                             16
ART Applicable Requirements Register Page




                  Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                   17
ART Notification Change Page




                  Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                   18
Your Benefits From ART

Organizations that Embrace Effective Compliance
Change Management Experience:
   Reduced Liability
   Mitigation of Risks
   Increased Efficiency
   Cost Savings Throughout Their Organization.




                          Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                           19
Tools and Techniques to Effectively
Manage EHS Regulatory Compliance

IHS - The Source for Critical Information and Insight
About IHS
•   Founded in 1959, IHS is a leading source of
    information and expert analysis in pivotal areas
    shaping today’s global businesses

•   Headquartered in Englewood, Colorado, USA

•   4,300 colleagues in 30 countries who speak 42
    different languages

•   Revenue $967 million at year-end 2009

•   IHS customers include nearly 70% of the US
    Fortune 1000 and 80% of the Global Fortune 500
•   Went public in 2005; publicly traded at (NYSE: IHS)
•   Tens of thousands of customers and hundreds of
    thousands of end-users in over 100 countries
                                                                                       IHS Calgary Office Recognized with LEED® Gold
                                                                                        Certification from Canada Green Building Council

                                      Copyright © 2010 IHS Inc. All Rights Reserved.
Customers’ Business Challenges


Constantly Changing Environmental Conditions
Caused by Corporate Globalization, Regulatory
Complexity with Evolving Technologies, Global
Supply Chains, Global Competition and Many
Regional Regulations…

     Increasing               Risk & Expense

                   Copyright © 2010 IHS Inc. All Rights Reserved.
Customers’ Business Challenge Solutions

These Create Risk & Expense

 Manual Compliance Processes

 Costly Legal Consultations

 Excessive Compliance Violations

 Buying Unnecessary Maintenance Equipment to Store and

 Dispose of Toxic Waste.


                       Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                        23
IHS partnering with Citation offers ART
 Can Save You - $ $ $ -

For Less Than a Single Legal Consultation Fee…
Your Entire Facilities Can Have a Solution to Manage Complex
& Evolving Regulatory Exposures in Days.

 Minimize or Eliminate Cost & Risks Associated with Audits
 Minimize or Eliminate Fees for Non-Compliance
 Minimize or Eliminate Fines
 Minimize or Eliminate Accidents
 Minimize or Eliminate the Impact of a Change to a Law or
 Regulation.


                         Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                          24
ART Summary of Regulation in English




                  Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                   26
ART Excel Report Capability




                   Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                    27
Your Benefits From ART

Organizations that Embrace Effective Compliance
Change Management Experience:
   Reduced Liability
   Mitigation of Risks
   Increased Efficiency
   Cost Savings Throughout Their Organization.

                                                               Correct
                                                                              Over time
  ART                                                           and                       Evergreen
                                                              complete


                                                            Applicability
                                                            Register
              A day or two



                             Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                                                      28
Next Steps with ART




 Demo to Your Team


 Strategic Dept. Placement


 State and Country Additional Deployment
                  Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                   29
For more information, contact:
ProductMarketing@ihs.com



        Copyright © 2010 IHS Inc. All Rights Reserved.
                                                         30
We value your feedback
Win prizes for completing today’s webcast survey!

             At the end of today’s presentation…
             Everyone who completes the survey at the
             conclusion of today’s live event will be entered into
             a drawing for an Amazon Kindle.

             In addition, be one of the first 25 individuals to
             attend a solution presentation and win a $25
             Amazon gift card



                 Schedule your solution presentation today, contact:
                           ProductMarketing@ihs.com




                       Copyright © 2010 IHS Inc. All Rights Reserved.
                                                                        31

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Tools and Techniques to Effectively Manage EHS Regulatory Compliance

  • 1. Ted Polakowski, Senior Vice President, Citation Technologies Amy Van Schaick, Manager of Standards & Regulatory Product Consultant, IHS Bruce Regan, Vice President of Business Development, Citation Technologies
  • 2. We value your feedback Win prizes for completing today’s webcast survey! At the end of today’s presentation… Everyone who completes the survey at the conclusion of today’s live event will be entered into a drawing for an Amazon Kindle Copyright © 2010 IHS Inc. All Rights Reserved. 2
  • 3. Today’s Presenters: Ted Polakowski Bruce Regan Amy Van Schaick Senior Vice President Vice President, Business Development Manager of Standards & Regulatory Citation Technologies Citation Technologies Product Consultant IHS Copyright © 2010 IHS Inc. All Rights Reserved. 3
  • 4. A high level look at why many companies do not achieve the compliance performance they expected Ted Polakowski Senior Vice President
  • 5. The MOST Frequently asked question: I have expended much time and treasure into building my Compliance Assurance Management System but I don’t get the compliance performance I need. Why??? 1. There are several different Management System constructs with some better for achieving compliance than others. You might need to upgrade your approach. 2. The depth that your Management System dives into the organization can also determine how successful it is in achieving compliance. Maybe your overall deployment strategy is not suited for compliance point performance. 3. Management systems have two major components infrastructure and content. Maybe you have concentrated on one more than the other.
  • 6. The 4 Types of Management System Whether you recognize the fact or not every business runs a management system. Formal, automated Formal, process oriented Individual Excellence Overall compliance Ad Hoc performance
  • 7. How deep the dive matters Facility Level Organization Level Compliance Point Level
  • 8. Typical Corporate Responses Most companies seeking to improve compliance performance choose one of the following approaches: • Automate – These companies see the solution as one of better managing an already established management system. • Eliminate a knowledge gap – These companies understand that their management system needs more information to get the results they need.
  • 9. The results of picking either approach • Automate approach Great Low quality Automated Infrastructure Content mediocrity • Knowledge approach Poor High quality Overwhelmed Infrastructure Content programs • THE RESULT: Performance less than expected
  • 10. Getting to the results you want The Compliance Great High quality Improvement Infrastructure Content Solution BUT THEN THERE IS THE SIMPLE MATTER OF MANAGEMENT OF CHANGE
  • 11. What about MoC • The most common cause of failing to achieve expected compliance is inadequate MoC • Laws and Regulations are being promulgated and changed all the time • Processes change, people change and new things are introduced regularly • What is a person to do??????
  • 12. Constructing an Applicability Register Environment Health ????? Safety ??? Over time ??? Security Weeks or Months Correct Correct Over time and Evergreen ART and complete complete Applicability Register A day or two Copyright © 2010 IHS Inc. All Rights Reserved.
  • 13. Citation Technologies’ & IHS’ Compliance Continuum
  • 14. ART = Applicability Review Tool ART is an Internet - based software application for review of Country Laws and Regulations from around the Globe that apply to your Company’s specific operations.  Plain language applicability questions  Review by all involved parties  Summaries and guide notes  Links to the actual law  Prepared by local experts Copyright © 2010 IHS Inc. All Rights Reserved. 14
  • 15. ART Content Sourcing  Using partners in more than 120 countries provides a Geographic Reach unparalleled in the industry.  Our established relationship with leading industry partners with offices on every continent taps more than 4300 people around the world.  Our partners have skills and knowledge to Analyze and Interpret environmental, safety and health regulations.  Our partners deliver a Broad Spectrum of ESH services.  Established relationships with the Regulatory Agencies and Cultural Understanding provide C r i t i c a l I n s i g h t . Copyright © 2010 IHS Inc. All Rights Reserved. 15
  • 16. ART Geographic Coverage Available ART Countries Algeria Fiji Islands Mozambique South Korea Angola Finland Namibia Spain Australia France Netherlands Sweden Austria Gabon New Zealand Switzerland Azerbaijan Georgia Nigeria Tanzania Belgium Germany Norway Thailand Bolivia Greece Oman Trinidad and Tobago Botswana Hungary Pakistan Turkey Brazil India Panama United Arab Emirates Bulgaria Indonesia Peru United Kingdom Canada Ireland Poland United States Chile Italy Portugal Venezuela China Japan Qatar Vietnam Colombia Lebanon Romania Yemen Cyprus Libya Russia Zambia Czech Republic Luxembourg Saudi Arabia Zimbabwe Denmark Malawi Singapore Ecuador Malaysia Slovakia Other countries as requested Egypt Mexico South Africa Copyright © 2010 IHS Inc. All Rights Reserved. 16
  • 17. ART Applicable Requirements Register Page Copyright © 2010 IHS Inc. All Rights Reserved. 17
  • 18. ART Notification Change Page Copyright © 2010 IHS Inc. All Rights Reserved. 18
  • 19. Your Benefits From ART Organizations that Embrace Effective Compliance Change Management Experience:  Reduced Liability  Mitigation of Risks  Increased Efficiency  Cost Savings Throughout Their Organization. Copyright © 2010 IHS Inc. All Rights Reserved. 19
  • 20. Tools and Techniques to Effectively Manage EHS Regulatory Compliance IHS - The Source for Critical Information and Insight
  • 21. About IHS • Founded in 1959, IHS is a leading source of information and expert analysis in pivotal areas shaping today’s global businesses • Headquartered in Englewood, Colorado, USA • 4,300 colleagues in 30 countries who speak 42 different languages • Revenue $967 million at year-end 2009 • IHS customers include nearly 70% of the US Fortune 1000 and 80% of the Global Fortune 500 • Went public in 2005; publicly traded at (NYSE: IHS) • Tens of thousands of customers and hundreds of thousands of end-users in over 100 countries IHS Calgary Office Recognized with LEED® Gold Certification from Canada Green Building Council Copyright © 2010 IHS Inc. All Rights Reserved.
  • 22. Customers’ Business Challenges Constantly Changing Environmental Conditions Caused by Corporate Globalization, Regulatory Complexity with Evolving Technologies, Global Supply Chains, Global Competition and Many Regional Regulations… Increasing Risk & Expense Copyright © 2010 IHS Inc. All Rights Reserved.
  • 23. Customers’ Business Challenge Solutions These Create Risk & Expense  Manual Compliance Processes  Costly Legal Consultations  Excessive Compliance Violations  Buying Unnecessary Maintenance Equipment to Store and Dispose of Toxic Waste. Copyright © 2010 IHS Inc. All Rights Reserved. 23
  • 24. IHS partnering with Citation offers ART Can Save You - $ $ $ - For Less Than a Single Legal Consultation Fee… Your Entire Facilities Can Have a Solution to Manage Complex & Evolving Regulatory Exposures in Days.  Minimize or Eliminate Cost & Risks Associated with Audits  Minimize or Eliminate Fees for Non-Compliance  Minimize or Eliminate Fines  Minimize or Eliminate Accidents  Minimize or Eliminate the Impact of a Change to a Law or Regulation. Copyright © 2010 IHS Inc. All Rights Reserved. 24
  • 25. ART Summary of Regulation in English Copyright © 2010 IHS Inc. All Rights Reserved. 26
  • 26. ART Excel Report Capability Copyright © 2010 IHS Inc. All Rights Reserved. 27
  • 27. Your Benefits From ART Organizations that Embrace Effective Compliance Change Management Experience:  Reduced Liability  Mitigation of Risks  Increased Efficiency  Cost Savings Throughout Their Organization. Correct Over time ART and Evergreen complete Applicability Register A day or two Copyright © 2010 IHS Inc. All Rights Reserved. 28
  • 28. Next Steps with ART  Demo to Your Team  Strategic Dept. Placement  State and Country Additional Deployment Copyright © 2010 IHS Inc. All Rights Reserved. 29
  • 29. For more information, contact: ProductMarketing@ihs.com Copyright © 2010 IHS Inc. All Rights Reserved. 30
  • 30. We value your feedback Win prizes for completing today’s webcast survey! At the end of today’s presentation… Everyone who completes the survey at the conclusion of today’s live event will be entered into a drawing for an Amazon Kindle. In addition, be one of the first 25 individuals to attend a solution presentation and win a $25 Amazon gift card Schedule your solution presentation today, contact: ProductMarketing@ihs.com Copyright © 2010 IHS Inc. All Rights Reserved. 31