ERP's Impact on Field Service

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Both management and field service technicians are looking to enterprise resource planning (ERP) to provide visibility into customer data, promote standards and schedule resources.

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ERP's Impact on Field Service

  1. 1. A slideshare by IFS ERP'S IMPACT ON FIELD SERVICE
  2. 2. BOTH MANAGEMENT AND FIELD SERVICE TECHNICIANS ARE LOOKING TO ENTERPRISE RESOURCE PLANNING (ERP) TO PROVIDE VISIBILITY INTO CUSTOMER DATA, PROMOTE STANDARDS AND SCHEDULE RESOURCES ERP’s impact on Field Service Aberdeen Group 2012
  3. 3. Data collected from Aberdeen’s ERP Benchmark Survey WHAT ARE THE ELEMENTS 0F SERVICE SUCCESS? ERP’s impact on Field Service Aberdeen Group 2012
  4. 4. ERP’s impact on Field Service Aberdeen Group 2012 NEED TO MANAGE GROWTH EXPECTATIONS DRIVES BUSINESS DEMAND FOR ERP Download the full whitepaper now
  5. 5. ERP’s impact on Field Service Aberdeen Group 2012 WHAT ARE THE KEY DRIVERS FOR SERVICE EMPLOYEES TO INTERACT WITH ERP? Download the full whitepaper now
  6. 6. ERP’s impact on Field Service Aberdeen Group 2012 IN RESPONSE TO THESE PRESSURES, SERVICE PROFESSIONALS ARE STANDARDIZING BUSINESS PROCESSES Download the full whitepaper now
  7. 7. THE ESSENTIAL TOOLS ERP’s impact on Field Service Aberdeen Group 2012 Download the full whitepaper now
  8. 8. IFS Corporate Marketing, January 2013 Based on IDC/IFS Mobility Survey 2012 of the Best-In-Class have mobile apps for field service to manage orders, schedule, and inventory 27% Download the full whitepaper now
  9. 9. ERP’s impact on Field Service Aberdeen Group 2012 ALMOST HALF OF BEST-IN-CLASS PROVIDE ERP MOBILE ACCESS TO FIELD SERVICE PROFESSIONALS Download the full whitepaper now
  10. 10. Please fill out the form below to download the full whitepaper …. WHAT ARE THE CAPABILITIES ENABLED BY FIELD SERVICE FUNCTIONALITY? ERP’s impact on Field Service Aberdeen Group 2012 Download the full whitepaper now
  11. 11. IFS is a leading global enterprise software vendor to industries where asset management, manufacturing, field service management, supply chain management, or project management are core disciplines. More than 2,100 companies in over 60 countries rely on IFS Applications™, a component-based suite for product & asset lifecycle management that can be configured for ERP, EAM, project-based ERP, field service management, or a combination of all four. IFS Applications has been evolving to meet changing customer needs since 1983 and is configured for agility, usability, and low total cost of ownership in its targeted industries. IFS employs 2,800 worldwide. mobility.ifsworld.com About IFS ERP’s impact on Field Service Aberdeen Group 2012 Download the full whitepaper now
  12. 12. Aberdeen Group provides fact-based research and insights focused on the global, technology- driven value chain. Aberdeen's benchmarking, market and solution assessments, sales acceleration programs, and conferences support the Global 5,000 value chain and technology executives, along with the solution providers that serve them. About Aberdeen Group ERP’s impact on Field Service Aberdeen Group 2012 Download the full whitepaper now
  13. 13. www.IFSWORLD.com

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