www.pwc.com/ageingIFA Results SOMAgeing ConnectsLong term care &technology28 May 2012, Prague
Agenda1. Attendants at Senior Officials Meeting2. Inspiring presentations3. Key-findings from survey4. Key-take aways roun...
Attendants at Senior OfficialsFrom 30 countriesIFA SOM Prague                   May 2012PwC                               ...
Inspiring Presentations:Ageing meets Science•   Population ageing is a global trend•   Human needs of an Ageing population...
Inspiring Presentations:Ageing meets Science•   Population ageing is a global trend       •   Key-elements in approach:•  ...
Inspiring Presentations:Ageing meets Best-PracticesChina:•   Goalsetting next 5 yrs: 90% of the elderly (185    mln) will ...
Inspiring Presentations:Ageing meets Best-PracticesChina:                                                •   The Maturity ...
Inspiring Presentations:Ageing meets Best-PracticesChina:                                                •   The Maturity ...
Key-findings survey:                    Best-practices plotted                                                            ...
Key-findings from survey23 countries filled in questionnaire•   Financing is indicated as most crucial for innovation. How...
Key-findings from survey23 countries filled in questionnaire•   Financing is indicated as most crucial for innovation. How...
Key-findings from survey23 countries filled in questionnaire•   Financing is indicated as most crucial for innovation. How...
Key take-aways round tables:Barriers to overcomeImpact of Ageing•   We still have blind spots on the actual impact    of A...
Key take-aways round tables:Barriers to overcomeImpact of Ageing•   We still have blind spots on the actual impact    of A...
Key take-aways round tables:Barriers to overcomeImpact of Ageing                                     •   Relatively low po...
Key take-aways round tables:Barriers to overcomeImpact of Ageing                                     •   Relatively low po...
Key take-aways round tables:Barriers to overcomeImpact of Ageing                                     •   Relatively low po...
Key take-aways round tables:Barriers to overcome•   Increasing amount of countries ‘borrowing’ ?    workforce from each-ot...
Key take-aways round tables:Barriers to overcome•   Increasing amount of countries ‘borrowing’ ?    workforce from each-ot...
Key take-aways round tables:Solution-areasUse standards and proven technology•   Standardize for example the Continua Alli...
Key take-aways round tables:Solution-areasUse standards and proven technology•   Standardize for example the Continua Alli...
Key take-aways round tables:Solution-areasUse standards and proven technology •               Involve close family and rel...
Key take-aways round tables:Solution-areasUse standards and proven technology •                   Involve close family and...
Key take-aways round tables:Solution-areas                        Help the developing countries:                        • ...
Key take-aways round tables:Results and implementationRole of Government                                    •   Define fin...
Key take-aways round tables:Results and implementationRole of Government                                   •   Define fina...
Key take-aways round tables:Results and implementationNew market opportunities•   Corporate sector acts upon market need (...
www.pwc.com/ageingIFA Results SOMAgeing ConnectsLong term care &technology28 May 2012, PragueHave a good event !
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4,5 presentatie openingsdag ifa congres final pres vers

  1. 1. www.pwc.com/ageingIFA Results SOMAgeing ConnectsLong term care &technology28 May 2012, Prague
  2. 2. Agenda1. Attendants at Senior Officials Meeting2. Inspiring presentations3. Key-findings from survey4. Key-take aways round tablesIFA SOM Prague May 2012PwC Slide 2
  3. 3. Attendants at Senior OfficialsFrom 30 countriesIFA SOM Prague May 2012PwC Slide 3
  4. 4. Inspiring Presentations:Ageing meets Science• Population ageing is a global trend• Human needs of an Ageing population are the same whether you are in a developing country or not• Urbanization leads to differences in ageing between regions• People get old before they get rich• System crisis asks EU for mind-shift• First generation solutions where ICT- pushed, too complex and rejected• Effectivity = Quality * Acceptance• Co-creation with client and partnership between organizations are fundamentalIFA SOM Prague May 2012PwC Slide 4
  5. 5. Inspiring Presentations:Ageing meets Science• Population ageing is a global trend • Key-elements in approach:• Human needs of an Ageing population • Keep technology simple are the same whether you are in a • Tailor the solution developing country or not • High volume, low cost• Urbanization leads to differences in • Enhance human contact in systems ageing between regions • Build relationships between vendors and• People get old before they get rich suppliers• System crisis asks EU for mind-shift • Opportunities are:• First generation solutions where ICT- • Security & Safety pushed, too complex and rejected • Diagnoses and treatment• Effectivity = Quality * Acceptance • Assistive Technology• Co-creation with client and partnership • From low to high profile jobs between organizations are fundamental • From red tape to hands free for careIFA SOM Prague May 2012PwC Slide 5
  6. 6. Inspiring Presentations:Ageing meets Best-PracticesChina:• Goalsetting next 5 yrs: 90% of the elderly (185 mln) will be living at home, 7% in communities and 3 % in institutions• Age-Friendly cities & China’s family support plan: government and family• Virtual Home for older people: living, development and emotions• Expansion: in 5 years roll-out of coordination centers (1-20-whole country)IFA SOM Prague May 2012PwC Slide 6
  7. 7. Inspiring Presentations:Ageing meets Best-PracticesChina: • The Maturity college: Provide self esteem, fight• Goalsetting next 5 yrs: 90% of the elderly (185 the idleness and opens ways to a completely mln) will be living at home, 7% in new world and friendships communities and 3 % in institutions• Age-Friendly cities & China’s family support plan: government and family• Virtual Home for older people: living, development and emotions• Expansion: in 5 years roll-out of coordination centers (1-20-whole country)Brasil:• Constitution:“ The Family, the Society and the Government have the duty to assist the elderly, assuring their participation wthin the community, defending their dignity and welfare, as well as guaranteeing them the right to life”IFA SOM Prague May 2012PwC Slide 7
  8. 8. Inspiring Presentations:Ageing meets Best-PracticesChina: • The Maturity college: Provide self esteem, fight• Goalsetting next 5 yrs: 90% of the elderly (185 the idleness and opens ways to a completely mln) will be living at home, 7% in new world and friendships communities and 3 % in institutions Netherlands-Brabantzorg:• Age-Friendly cities & China’s family support • Dare to let go: Trust in professional autonomy plan: government and family leads to better quality and cost efficiency• Virtual Home for older people: living, • Reversed proces of social innovation, development and emotions involvement of Family in planning and care,• Expansion: in 5 years roll-out of coordination bottom up, organisational pull centers (1-20-whole country) Netherlands-Brainport:Brasil: • Triple helix cooperation between government,• Constitution:“ The Family, the Society and the knowledge institutes, and private companies Government have the duty to assist the elderly, Incubation programs helps young assuring their participation wthin the entrepreneurs to succeed, then let go, but community, defending their dignity and maintain local presence welfare, as well as guaranteeing them the right to life”IFA SOM Prague May 2012PwC Slide 8
  9. 9. Key-findings survey: Best-practices plotted Top-down Telemedicine Interfacing (IT) (HK) GPS Silver alert Telehealth Elderly watch (Can) (Greece) (Aus) (Mau) Tech for elderly (Swe) BHP PACE (Taiwan) Organization drivenTechnology driven (USA) Television lectures (SA) Ambient Ass Living (NL) Brainport (NL) Maturity college (Brazil) Diabetes care (Iran) Brabantzorg (NL) Aging in Place (Can) IFA SOM Prague Bottom-up May 2012 PwC Slide 9
  10. 10. Key-findings from survey23 countries filled in questionnaire• Financing is indicated as most crucial for innovation. However, solutions are still sought in classical approaches, such as public-private funds.• Little attention for new financing & businessmodels such as pay per use/case, crowd funding or well-defined business-models with attention for ROI for participants.  The risk of this perspective is that innovations fully rely on one time only financial support and are not sustainable in the market if the funding stops.IFA SOM Prague May 2012PwC Slide 10
  11. 11. Key-findings from survey23 countries filled in questionnaire• Financing is indicated as most crucial for innovation. However, solutions are still sought in classical approaches, such as public-private funds.• Little attention for new financing & businessmodels such as pay per use/case, crowd funding or well-defined business-models with attention for ROI for participants.  The risk of this perspective is that innovations fully rely on one time only financial support and are not sustainable in the market if the funding stops.• Respondents indicate that for successful implementation attention should be given to placing users, clients and their needs/satisfaction in a central position. Co-creation between user and supplier and cooperation between suppliers are indicated to be crucial. So in line with scientific studies and practical experiences.IFA SOM Prague May 2012PwC Slide 11
  12. 12. Key-findings from survey23 countries filled in questionnaire• Financing is indicated as most crucial for innovation. However, solutions are still sought in classical approaches, such as public-private funds.• Little attention for new financing & businessmodels such as pay per use/case, crowd funding or well-defined business-models with attention for ROI for participants.  The risk of this perspective is that innovations fully rely on one time only financial support and are not sustainable in the market if the funding stops.• Respondents indicate that for successful implementation attention should be given to placing users, clients and their needs/satisfaction in a central position. Co-creation between user and supplier and cooperation between suppliers are indicated to be crucial. So in line with scientific studies and practical experiences.• Respondents predominantly see a supportive role for the government in terms of financing, regulating and providing ‘good conditions’. However incorporation in law and privacy issues are not found to be as important.IFA SOM Prague May 2012PwC Slide 12
  13. 13. Key take-aways round tables:Barriers to overcomeImpact of Ageing• We still have blind spots on the actual impact of Ageing in societyIFA SOM Prague May 2012PwC Slide 13
  14. 14. Key take-aways round tables:Barriers to overcomeImpact of Ageing• We still have blind spots on the actual impact of Ageing in societyUnderstanding differences• Differentiation developed-non developed countries (e.g. social structures)• Developing countries being left alone (no legislation, nu human rights, being on your own, survival)IFA SOM Prague May 2012PwC Slide 14
  15. 15. Key take-aways round tables:Barriers to overcomeImpact of Ageing • Relatively low political will to make changes (responsibilities on different tiers, disperity)• We still have blind spots on the actual impact of Ageing in society • Focus R&D on technology, not developing new business models or control costsUnderstanding differences • Time to market is very long for governmental• Differentiation developed-non developed organizations. (10-15 years to act) countries (e.g. social structures) • Poor standards or the technological• Developing countries being left alone (no infrastructure is partially absent legislation, nu human rights, being on your own, survival)Funding and Government• Lack of funding, shattered pattern of funds within Governmental structures and competing funds• Focus Governments on where to save money and not to increase quality or to be prepared for bigger volumesIFA SOM Prague May 2012PwC Slide 15
  16. 16. Key take-aways round tables:Barriers to overcomeImpact of Ageing • Relatively low political will to make changes (responsibilities on different tiers, disperity)• We still have blind spots on the actual impact of Ageing in society • Focus R&D on technology, not developing new business models or control costsUnderstanding differences • Time to market is very long for governmental• Differentiation developed-non developed organizations. (10-15 years to act) countries (e.g. social structures) • Poor standards or the technological• Developing countries being left alone (no infrastructure is partially absent legislation, nu human rights, being on your own, survival) Private organizationsFunding and Government • Competition between stakeholders, pharmacy, consumer companies etc.• Lack of funding, shattered pattern of funds within Governmental structures and • Small providers work individually, not competing funds together• Focus Governments on where to save money and not to increase quality or to be prepared for bigger volumesIFA SOM Prague May 2012PwC Slide 16
  17. 17. Key take-aways round tables:Barriers to overcomeImpact of Ageing • Relatively low political will to make changes (responsibilities on different tiers, disperity)• We still have blind spots on the actual impact of Ageing in society • Focus R&D on technology, not developing new business models or control costsUnderstanding differences • Time to market is very long for governmental• Differentiation developed-non developed organizations. (10-15 years to act) countries (e.g. social structures) • Poor standards or the technological• Developing countries being left alone (no infrastructure is partially absent legislation, nu human rights, being on your own, survival) Private organizationsFunding and Government • Competition between stakeholders, pharmacy, consumer companies etc.• Lack of funding, shattered pattern of funds within Governmental structures and • Small providers work individually, not competing funds together• Focus Governments on where to save money Workforce and not to increase quality or to be prepared • Employers not much involved or interested yet for bigger volumes in effects of ageing on their workforceIFA SOM Prague May 2012PwC Slide 17
  18. 18. Key take-aways round tables:Barriers to overcome• Increasing amount of countries ‘borrowing’ ? workforce from each-other• Workforce discrimination as of 50 yrs• Education HC last only for several years (permanent education)• No adequate knowledge care giversIFA SOM Prague May 2012PwC Slide 18
  19. 19. Key take-aways round tables:Barriers to overcome• Increasing amount of countries ‘borrowing’ ? workforce from each-other• Workforce discrimination as of 50 yrs• Education HC last only for several years (permanent education)• No adequate knowledge care giversAdding complexity?• Introducing families in dealing with Ageing can make the problem more complex ? (how to manage both sides ?)• Limited capacity seniors to use technologyIFA SOM Prague May 2012PwC Slide 19
  20. 20. Key take-aways round tables:Solution-areasUse standards and proven technology• Standardize for example the Continua Alliance (also for Small and Medium sized companies)• Use of mobile device• Joining up international evidenceIFA SOM Prague May 2012PwC Slide 20
  21. 21. Key take-aways round tables:Solution-areasUse standards and proven technology• Standardize for example the Continua Alliance (also for Small and Medium sized companies)• Use of mobile device• Joining up international evidenceSustainable finance• Funding: venture capital, low risk area, new financing models, stock market• Privatize companiesIFA SOM Prague May 2012PwC Slide 21
  22. 22. Key take-aways round tables:Solution-areasUse standards and proven technology • Involve close family and relatives, friends first to reduce first demand for supply on• Standardize for example the Continua Alliance government and be ready from a Government (also for Small and Medium sized companies) point of view for more volume (circle-model)• Use of mobile device• Joining up international evidenceSustainable finance• Funding: venture capital, low risk area, new financing models, stock market• Privatize companiesNew ways of looking at Ageing• Mind-shift from Calender age to Functional- , Social or Mental Age (how to change the current systems). This is also a cultural problemIFA SOM Prague May 2012PwC Slide 22
  23. 23. Key take-aways round tables:Solution-areasUse standards and proven technology • Involve close family and relatives, friends first to reduce first demand for supply on• Standardize for example the Continua Alliance government and be ready from a Government (also for Small and Medium sized companies) point of view for more volume (circle-model)• Use of mobile device Professional and client driven• Joining up international evidence innovationSustainable finance • Use ‘Living lab concept’ (600.000 inhabitants as a lab)• Funding: venture capital, low risk area, new financing models, stock market • Motivate people/create champions and work solutions they can relate to• Privatize companies • Use the power of social groups in countriesNew ways of looking at Ageing (using social structures)• Mind-shift from Calender age to Functional- , • Training and education Social or Mental Age (how to change the current systems). This is also a cultural problemIFA SOM Prague May 2012PwC Slide 23
  24. 24. Key take-aways round tables:Solution-areas Help the developing countries: • Some countries are crying for help ! • Developing countries have multiple issues at the same time (economical, cultural etc.) • Basic legislation (Age-friendly policy is first step instead of Age-friendly cities) and usage of existing first generation solutions • Influence political will and create more awareness for the older people (change of governments ?) • Create more relationships between countries and governments of developed and developing countries to exchange experience (lobbying and showing best practices) • Bring people at the table to start awareness, more than government alone because they cannot do it aloneIFA SOM Prague May 2012PwC Slide 24
  25. 25. Key take-aways round tables:Results and implementationRole of Government • Define financial triggers: use the Corporate Social Responsibility or tax reduction for all• If Government does not provide collective companies that invest/ act upon social projects goods (necessary, not profitable) like infrastructure, than business will falter/back off.• Reduce the amount of rules by the government –keep it simple ! (shorter time to market)• Businesses are more important than government• Countries are not able to implement changes in systems quick enough (new-elections i.e)• Costs institutional care higher than community care• Involve private sector and start small and grow organic (bottom up), and find a few partners (prevent dependency on too many stakeholders)IFA SOM Prague May 2012PwC Slide 25
  26. 26. Key take-aways round tables:Results and implementationRole of Government • Define financial triggers: use the Corporate Social Responsibility or tax reduction for all• If Government does not provide collective companies that invest/ act upon social projects goods (necessary, not profitable) like infrastructure, than business will falter/back Incubation and diffusion of off. innovation• Reduce the amount of rules by the government • Generate ideas and than stay in the region –keep it simple ! (shorter time to market) • As technology grows, expectations grow• Businesses are more important than government • Young and mid-aged people don’t realise that they need long-term care and are not planning• Countries are not able to implement changes for that (suddenly it is there ?), stimulate in systems quick enough (new-elections i.e) saving• Costs institutional care higher than • Developing countries will skip fases towards a community care higher level (cells with apps)• Involve private sector and start small and grow • Top down roll-out must fit culture organic (bottom up), and find a few partners (prevent dependency on too many stakeholders)IFA SOM Prague May 2012PwC Slide 26
  27. 27. Key take-aways round tables:Results and implementationNew market opportunities• Corporate sector acts upon market need (e.g. young generation has a problem of taking care of their parents)• Create new financial and care products (chances for insurance companies) in an open international market (stimulate competition)• Create, monitor sustainable business cases pilots• Develop new public Private Partnerships (insurance, care providers and government).IFA SOM Prague May 2012PwC Slide 27
  28. 28. www.pwc.com/ageingIFA Results SOMAgeing ConnectsLong term care &technology28 May 2012, PragueHave a good event !

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