ABOUT AGE UK WALSALL Previously Age Concern Walsall and has had presence in borough since 1996. Independent charity, affiliated to the National organisation of Age UK (new name for merged charities of Age Concern England and Help the Aged). Organisation going through constant change in order to remain sustainable within the current economic climate.
AIMS AND VISIONAIMS: to improve the quality of life for older people in Walsall by actively working to promote choice, independence, inclusion and dignity whilst helping to overcome isolation, exclusion and discrimination.PRINCIPLES: Ageism is unacceptable All people have the right to make decisions about their lives. People less able to help themselves should be afforded support Diversity is valued in all that we do.
OUR SERVICES Information & Advice Dementia Carers’ Support Service Friendship Support Scheme (paid for service) Advocacy Direct Payment Support Help at Home – (in partnership with Caldmore Housing – paid-for service) Taste for life – (in partnership with Caldmore Housing) Pathways for Life (in partnership with Accord Housing Association) Trading – insurance and other products
Personalisation - Threats & opportunities for 3rd Sector OrganisationsSustaining the charity through times of changeChange influenced by: General economic climate Personalisation agenda Need to constantly improve service delivery – person centred approach. Internal organisational issues Competition
Personalisation - Threats & opportunities for 3rd Sector OrganisationsImportance of Partnership Work Enables greater outreach across the community Strengths and weaknesses balanced out across the organisation Delivers attractive tender bids to commissioners Creates new opportunities and enhances public profile
Personalisation - Threats & Opportunities for 3rd Sector OrganisationsPersonalisation: The move away from block contracts Contracts with individual service users Marketing services Introduction of Charging Policy for charged-for services Direct Payments / Individual Budgets Brokerage Services
AccessibilityPresence in Borough Accessible for service users Visible Ensure Age UK Walsall is recognised across all sectors as the lead organisation in the support of older people. Development of a town centre location