1.
Monitorem
BROCHURE

2.
WE
are a team of Demandware developers, analytics and support folks!
Technology
To serve them
Technology
To serve them
Solution
To reach them
Solution
To reach them
Analytics
To understand them
Analytics
To understand them
Monitorem
To monitor solution
Monitorem
To monitor solution

3.
Monitorem provides real time intelligence of
user experience and Demandware custom
solution serving it across all the channels your
brand is present in.
Use this collective intelligence not only to
identify patterns within business and
technology components but also their impact
on each other.
Overview
Site
monitoring
Demandware
custom solution
Web
analytics

4.
Unified view of user experience and technology.
Demandware focused as Monitorem is built solely to address the needs of Demandware retailers.
Intuitive interaction for creation of action items and decision making.
Integration flexibility to connect any other data source or system with Monitorem.
Not yet another BI tool!

5.
Monitorem Highlights
• Unified view of user experience and technology
• Real time trends (Goes beyond Google analytics)
• High Integration flexibility
• Manage your data using real time APIs
• Create your own dashboards.
• No low level Software installation
• Provides a configurable proactive Alert mechanism
• Visual and interactive reports
• And Data driven troubleshooting mechanism

6.
It provides a brief and customizable snapshot of the entire user touch points. Comprehensive, yet not too much
with a handy overview of the metrics
Unified View- User Experience

7.
Unified view - Technology
Monitorem
3rd Party
Services

8.
Troubleshoot & analyse
10 min 40% 9

9.
Case Study
Business Problem
A leading online shop in France and its
internationalized sites with increasing
demand showed massive problems in the
performance, stability and robustness.
Solution implemented
We analysed the performance before the optimization
through the Monitorem Dashboard and identified key
problem areas. Post optimization, we studied the impact
of release. The tools used for analysis were:
• Demandware Analytics
• Monitorem Dashboard

10.
Case Study
Result
Client’s gain: The impact of optimization was verified by looking at the overall performance of
the Search Pages. As seen on Monitorem Dashboard, there was a 63% improvement in the
response times for the Search Pages. This directly attributes to the loading times of search
pages for a user of client’s site.
Partner’s gain: Using the Monitorem Dashboard, atfogo were clearly able to show the
performance improvement based on data thus justifying the investment made by client on
performance optimization

11.
Data collection, processing and its visualization is all performed on Ideatarmac’s Monitoring platform.
Web services, HTTP, FTPs
Integration Architecture

12.
Demandware plug in
Monitorem Architecture

13.
Integration Flexibility allows to receive any form of data using any standard communication
protocol. This gives us the ability to Monitor any of your backend systems, CMS, OMS or any
other 3rd party system with analysis capabilities based on the Integrated data.
Default Integrations
SiteConfidence
 Google Analytics
Monitor.us
Zendesk
Supported Data Formats
CSV
XML
Excel
Json
Strings
And many more
Supported Communication Mediums
Webservice
 http
 ftp
 live feed
Database lookups
REST
And many more
Integration Flexibility

14.
Feature list (User Experience)

15.
Feature list (Technology)

16.
We are working on making a use case based analytics platform for
retailers, emphasising on real time automated decision system with
big data capabilities, Business intelligence and Analytics.
Future Vision

17.
About Ideatarmac
Ideatarmac’s Philosophy of existence is to manage complex scenarios for Omnichannel
Commerce. We are Demandware developers, Analytics experts and Support folks! We have
enabled eTailers & agencies to build, manage and optimize over 50 Demandware powered
sites.
Jena, Germany
Kronfeldstrasse 7,
07745 Jena
Germany
P: +49 1523 4089 667
E: psaxena@ideatarmac.com
Bangalore, India
Novel Business Centre,
BTM 1st stage, Bangalore,
Karnataka-560068. India
P: +91 9886253806
E: achauhan@ideatarmac.com
www.ideatarmac.com