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MARKETING IN THE
        MOMENT
                 June 24, 2010
                   Rob Garner
          Guest lecture at NYU
                                 1
Consider this: Much of what we do
“right now” shapes who and what we
         are for the long-term
The web is evolving into a real-time,
networked, and synaptic environment
One that is acting more like a
digital organism, rather than a
 mere set of connected nodes
And yet many marketers and brands are
 still resigned to a passive, rather than
active and agile approach to marketing
While they may be connected, they are
      not fully alive and present
The current state of this evolution is not so
much about “social networks”…


   …as it is about hitting a tipping point with
   a society that is networked
…exclusion from the network is tantamount to
       digital non-existence
And that “people” aren't just “searching”…
…real people with complex intentions and
problems are searching and finding
something

                   right now
…through active and passive publishing,
there is a profoundly meaningful
     opportunity to connect
Published content is disseminated
           instantaneously
The fundamental principles of search and network
                 marketing apply
Networks/Social
 Traditional


(Earned & paid media)                 Externally & socially
                                        owned network
                                           presence




                                            Search

                   Proprietary web
                    site(s) or apps




                                                              12
Being “in the moment” is
the new nature of marketing
The quality of marketing efforts
 can be judged on what you are
      doing “right now”
A few simple truths about the new nature of
MARKETING IN THE MOMENT
AND CONNECTEDNESS

                                              15
A brand’s identity must embody the
      spirit of its audience
Brands are now publishers
  “Publishing” is words, thoughts, status, images,
feeds, video, applications, conversation, and more
As a brand, you are what is
   published about you
That means both, “what you say about yourself,”
     and “what other people say about you.”
Market research will also help you
  know your audience better
It is a brand’s obligation to listen
     and act on the data that is
       provided and available
Brands must engage with their
   audience and networks
Your organization and audience
 are your primary networks
It takes a lot of preparation and
strategic vision to act in this
marketing environment

And quite possibly even a core change in
marketing philosophy and practice
This is more than just search, social, or internet strategy.

Being present and “in the moment” is
     about marketing strategy
THANK YOU

               Rob Garner
        Sr. Strategy Director
               iCrossing.com
  Rob.Garner@icrossing.com
                 @robgarner
                214.676.2089




                                25

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Marketing in the Moment – NYU Guest Lecture with Rob Garner – iCrossing

  • 1. MARKETING IN THE MOMENT June 24, 2010 Rob Garner Guest lecture at NYU 1
  • 2. Consider this: Much of what we do “right now” shapes who and what we are for the long-term
  • 3. The web is evolving into a real-time, networked, and synaptic environment
  • 4. One that is acting more like a digital organism, rather than a mere set of connected nodes
  • 5. And yet many marketers and brands are still resigned to a passive, rather than active and agile approach to marketing
  • 6. While they may be connected, they are not fully alive and present
  • 7. The current state of this evolution is not so much about “social networks”… …as it is about hitting a tipping point with a society that is networked
  • 8. …exclusion from the network is tantamount to digital non-existence
  • 9. And that “people” aren't just “searching”… …real people with complex intentions and problems are searching and finding something right now
  • 10. …through active and passive publishing, there is a profoundly meaningful opportunity to connect
  • 11. Published content is disseminated instantaneously The fundamental principles of search and network marketing apply
  • 12. Networks/Social Traditional (Earned & paid media) Externally & socially owned network presence Search Proprietary web site(s) or apps 12
  • 13. Being “in the moment” is the new nature of marketing
  • 14. The quality of marketing efforts can be judged on what you are doing “right now”
  • 15. A few simple truths about the new nature of MARKETING IN THE MOMENT AND CONNECTEDNESS 15
  • 16. A brand’s identity must embody the spirit of its audience
  • 17. Brands are now publishers “Publishing” is words, thoughts, status, images, feeds, video, applications, conversation, and more
  • 18. As a brand, you are what is published about you That means both, “what you say about yourself,” and “what other people say about you.”
  • 19. Market research will also help you know your audience better
  • 20. It is a brand’s obligation to listen and act on the data that is provided and available
  • 21. Brands must engage with their audience and networks
  • 22. Your organization and audience are your primary networks
  • 23. It takes a lot of preparation and strategic vision to act in this marketing environment And quite possibly even a core change in marketing philosophy and practice
  • 24. This is more than just search, social, or internet strategy. Being present and “in the moment” is about marketing strategy
  • 25. THANK YOU Rob Garner Sr. Strategy Director iCrossing.com Rob.Garner@icrossing.com @robgarner 214.676.2089 25