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Iconsulthotels was pleased to be part of the Hotelier middle East Great GM Debate 2011. Our CEO, Martin Kubler, ran an oversubscribed workshop on "Making Social media work for you - Improving customer service and opening up new revenue streams".
Over the past few years, businesses have increasingly dedicated resources to creating social media strategies in hopes of boosting site traffic, sales and brand engagement. However, although companies have joined social networks like Facebook, Twitter, Foursquare and YouTube, they have struggled to create unique user experiences and provide value for followers, while also meeting management expectations and program goals.
The workshop gave the attending GMs new ideas about opening up new revenue streams through social media engagement, monitoring online reputation, and increasing social media engagement.
Find out more about Iconsulthotels's social & digital media services here: http://qoo.ly/3pnyb
You, too, can hire Iconsulthotels experts for your next event or conference: http://qoo.ly/ebtb