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Be Your Own IT Support


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Slides that accompanied a discussion about strategies to help improve the support we do for ourselves.

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Be Your Own IT Support

  1. 1. How To Be Your OwnIT Support
  2. 2. Application Presentation Software OSI Model Session Transport Network Network Data-link Hardware PhysicalTroubleshooting Order of Operations
  3. 3. Search
  4. 4. “exact phrase” “-query” “~query” “site:query” “query * wildcard” “query OR query”Operators
  5. 5. YouTube
  6. 6. Read the Instructions