Entitled Software Support Questions and Answers

       ( AS/400 ‫ )לשעבר‬IBM I ‫ הינו אתר אינטרנט המאפשר ללקוחות‬entitled...
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Entitled Software Support Questions And Answers

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ESS entitled software support , tool to manage IBM I software by the customer

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Entitled Software Support Questions And Answers

  1. 1. Entitled Software Support Questions and Answers ( AS/400 ‫ )לשעבר‬IBM I ‫ הינו אתר אינטרנט המאפשר ללקוחות‬entitled software support (‫ניהול של תוכנות שברשותם , הורדות של תוכנה, העברות תוכנה ממחשב למחשב )חוץ ממערכת הפעלה‬ ..‫ (( הצגת מפתחות ועוד‬ePoe Electronic Proof Of Entitlment ‫הצגה והדפסת‬ :‫להל"ן הלינק‬ https://www-05.ibm.com/servers/eserver/ess/ProtectedServlet.wss ‫:להל"ן שאלות ותשובות שריכזתי בנושא‬ 1. Q - what tools should be used to transfer license programs from one system to another ? A- In general, ESS can be used for transfer from one machine to another. But transfer of any per user or per processor product ( exemple: 5733-QU2, SS1 5051,5052...) can only be done through IBM WWKMS application. 2. Q - can customer or BP move software from one system to another using ESS web site ? how ? A- Customer with administrator access or Primary access will have authorization for transfer. For BP ( a user with a BP profile on the website) the transfer option needs to be authorized by the primary user or one of the admins. Link to power point presentation where you can find useful information on how to make a transfer. http://www.slideshare.net/icommunity/ibm-entitled-software-support-how-to-use If the transfer is not possible through the website, contact IBM to perform the transfer through WWKMS. 3. Q - what tool should be used to upgrade operating system and license programs version ? A- You will need to contact your Business Partner as this tool is not available yet for customers in Israel to place upgrade orders on the website.

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