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Microsoft Needed A Contract Lifecycle Management Software to Accomplish Its 3 Key Goals

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Icertis delivered the custom-built contract management solution on Icertis IP to Microsoft and met the company’s unique requirements. The platform provided the necessary scalability and robustness needed for a large enterprise deployment.

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Microsoft Needed A Contract Lifecycle Management Software to Accomplish Its 3 Key Goals

  1. 1. INDUSTRY TYPE: Information Technology Microsoft is a multinational computer technology corporation that develops, manufactures, licenses and supports a wide range of software products for computing devices. The company is headquartered in Redmond, Wash., and its most profitable products include the Windows operating system and the Office productivity suite. Microsoft Streamlined Its Contract Management Business Challenge • Information exchange agreements: 90,000 employees, 650,000 partners and countless customers, resulting in a huge number of agreements • Fragmented contract management process, decentralized storage across operations in 100 countries • Lengthy and time-consuming process, both internally and with external parties • Required state-of-the-art search and retrieval capability • System had to be extremely scalable and user-friendly for a potential global user base exceeding 100,000. Microsoft needed a contract lifecycle management platform that would accomplish 3 key goals: • Increase contracting speed • Reduce cost of contracting • Improve customer, partner and employee satisfaction More details • The company was founded in 1975, to develop and sell B A SIC interpreters for the Altair 8800. Microsoft rose to dominate the home computer operating system market with MS-DOS in the mid- 1980s, followed by the W indows line of operating systems. • Many of its products have achieved near ubiquity in the desktop computer market. One commentator notes that Microsoft’s original mission was “a computer on every desk and in every home,running Microsoft software.”
  2. 2. Solution Icertis delivered the custom-built solution on Icertis IP to Microsoft and met the company’s unique requirements. The platform provided the necessary scalability and robustness needed for a large enterprise deployment. • Leveraged the power of Microsoft technologies across multiple devices • Secure and private, with easy access to the extended enterprise • Reliable, scalable, flexible and quick to deploy • Intuitive user interface across diverse global user base • Governance: auditable reporting and compliance notification alerts • Eliminated all manual steps with complete automation • Integration with DocuSign for e-signature capabilities • Contract management mobile application for contracting on the move • Search and retrieval feature to locate an agreement quickly • Smart feature to avoid duplicates • Authoring, approval, execution and storage in one system Benefits Icertis delivered a custom-built solution on Icertis IP that added significant value to Microsoft while addressing its distinct needs: • Reduced contract administration costs by 40% • Improved speed of contracting by 60% • Improved customer, partner and employee satisfaction • Improved auditable contracting compliance and administration • Extremely quick deployment of the system across the enterprise user base in just 12 weeks www.icertis.com +1 844-404-2244 14711NE 29th Place, Suite 100 Bellevue, W A 98007 All rights reserved. © Icertis 2016 Of all the vendors we evaluated, Icertis gave us the best option to custom build our solution. W e have deployed the product globally, including in India, with great user adoption and high satisfaction.” Michel Gahard, Associate General Counsel, Microsoft

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