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Online Services Mr Powell
On Line Shopping <ul><li>On-line shopping-  is the process consumers go through to purchase products or services over the ...
Purchasing goods <ul><li>Price comparison sites </li></ul><ul><li>Finding good prices on the internet via comparison sites...
Process of shopping online <ul><li>Online shopping system: </li></ul><ul><ul><li>Browsing </li></ul></ul><ul><ul><li>Addin...
Selling goods online <ul><li>Shopping carts systems (amazon) </li></ul><ul><li>Portal hosts (cafepress) </li></ul><ul><li>...
Online transaction services <ul><li>Utility services can be paid on line – such as: </li></ul><ul><ul><li>Car tax / conges...
Online banking <ul><li>Transactions and payments done via a secure website </li></ul><ul><li>Via standard web browser usin...
Advantages of online banking <ul><li>Convienience </li></ul><ul><li>Ubiquity </li></ul><ul><li>Transaction Speed </li></ul...
Disadvantages of online banking <ul><li>Start up development lead time </li></ul><ul><li>Learning Curve </li></ul><ul><li>...
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3a - Online Services

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3a - Online Services

  1. 1. Online Services Mr Powell
  2. 2. On Line Shopping <ul><li>On-line shopping- is the process consumers go through to purchase products or services over the Internet . </li></ul><ul><li>Popular because: </li></ul><ul><ul><li>Quick processing </li></ul></ul><ul><ul><li>Easy to use </li></ul></ul><ul><ul><li>Benifical for international trading , particularly on a personal level </li></ul></ul>
  3. 3. Purchasing goods <ul><li>Price comparison sites </li></ul><ul><li>Finding good prices on the internet via comparison sites </li></ul><ul><li>Comparison sites often have ratings and reviews </li></ul><ul><li>Can be done at any time </li></ul><ul><li>Examples – kelkoo.com </li></ul>
  4. 4. Process of shopping online <ul><li>Online shopping system: </li></ul><ul><ul><li>Browsing </li></ul></ul><ul><ul><li>Adding items </li></ul></ul><ul><ul><li>Checkout </li></ul></ul><ul><ul><li>Payment – debit/cheque/on delivery/sms </li></ul></ul>
  5. 5. Selling goods online <ul><li>Shopping carts systems (amazon) </li></ul><ul><li>Portal hosts (cafepress) </li></ul><ul><li>Online auction business models (ebay) </li></ul>
  6. 6. Online transaction services <ul><li>Utility services can be paid on line – such as: </li></ul><ul><ul><li>Car tax / congestion charge </li></ul></ul><ul><ul><li>Council tax </li></ul></ul><ul><ul><li>Parking fines </li></ul></ul><ul><li>Example – PAYPAL.COM </li></ul><ul><ul><li>Buyer Protection Policy </li></ul></ul><ul><ul><li>Seller Protection Policy </li></ul></ul><ul><ul><li>Latest electronic security procedures </li></ul></ul>
  7. 7. Online banking <ul><li>Transactions and payments done via a secure website </li></ul><ul><li>Via standard web browser using normal internet connection </li></ul><ul><li>Virtual Banks </li></ul><ul><ul><li>Bank statement – MS money & quicken compatible </li></ul></ul><ul><ul><li>Electronic bill payment ( DD in the UK) </li></ul></ul><ul><ul><li>Funds Transfer </li></ul></ul><ul><ul><li>Loan Applications </li></ul></ul><ul><ul><li>Account Aggregation (www.if.com) </li></ul></ul>
  8. 8. Advantages of online banking <ul><li>Convienience </li></ul><ul><li>Ubiquity </li></ul><ul><li>Transaction Speed </li></ul><ul><li>Efficiency </li></ul><ul><li>Effectivness </li></ul>
  9. 9. Disadvantages of online banking <ul><li>Start up development lead time </li></ul><ul><li>Learning Curve </li></ul><ul><li>Bank site changes </li></ul><ul><li>Trust Issues </li></ul>

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