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Idea Cellular Ltd.

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Idea Cellular Ltd.

  1. 1. IDEA AN IDEA CAN CHANGE YOUR LIFE!!! 1
  2. 2. Presented by:- Ibu Kher 2
  3. 3. ABOUT IDEA:LOGO IDEA CELLULAR LTD. TYPE:- PUBLIC INDUSTRY:- TELECOMMUNICATION FOUNDED:- IN 1995 HEADQUARTERS:- SANTACRUZ EAST, MUMBAI OWNERS:- NAKKA NAKKI 3
  4. 4. PARENTS:- ADITYA BIRLA GROUP (49.05%) AXIATA GROUP BERHAD (19.96%) PROVIDENCE EQUITY (10.6%) PRODUCTS:-MOBILE TELEPHONY, WIRELESS BROADBAND, MOBILE PHONES. ASSETS:- ₹23,072.72 CRORE (2012) REVENUE:- ₹ 193604.82 Million (2012) EMPLOYEES:- 6,481 (2010) WEBSITE:- www.ideacellular.com 4
  5. 5. BRAND AMBASSADOR 5
  6. 6. Founders of idea Mr. G. D. BIRLA MR. ADITYA BIRLA 6
  7. 7. KEY PEOPLES Mr. Kumar Mangalam Birla (Chairman) Smt.Rajashree Birla Mr. Himanshu Kapania (MD) Mr. Arun Thiagarajan Ms. Tarjani Vakil Mr. Mohan Gyani Mr. Gian Prakash Gupta Mr. R.C. Bhargava Mr. P. Murari Mr. Kumar Birla Chairman 7
  8. 8. Mission  We will delight our customers while meeting their individual communication needs anytime anywhere. To deliver superior values to customers, Shareholders, Employees and Society at large. 8
  9. 9. VISION To develop an integrated supply chain focusing on maximizing the return on our spend and assets to efficient information systems supported processes, making its supply chain a benchmark across industry. Our vision is to be in the Fortune 200 by 2015, with revenue of 65 billion dollars and an EBITDA target of 10 billion dollars. --Mr.Kumar Mangalam Birla Chairman 9
  10. 10. GOALS To achieve operational excellence & become an Industry Benchmark. DEVELOPMENT IN FOLLOWING AREAS:• Technology and Markets • Business (Domestic and local) •Close knitting with Teams • Adding value to people • Fair practices • Compliances 10
  11. 11. CUSTOMER SERVICE Latest technology used for world class service 4500 exclusive idea outlets Over 7,000 call centre seats Service delivery platform is 9001:2008 certified, only operator in the country to have this standard certification for all 22 service areas and the corporate 11
  12. 12. Guiding principles Negotiate for best commercial benefits within the existing legal and tax laws. Explore all possible alternates (sources, substitute materials, buy / lease / outsource, etc) before committing decisions. Prefer procurement from OEMs and their authorized agents. Emphasize on healthy supplier 12
  13. 13. IDEA’s JournEy so FAr…. Area marked with colour indicates IDEA 13
  14. 14. IDEA : A CHAMPION BRAND NDTV Business Leadership Awards(2012) ET Telecom Awards (2012) Best Ad Campaign For Honey Bunny Campaign (2012) Best Brand Campaign - World Communication Awards (2012 & ‘11) GSM Association Award –Best Billing And Customer Care Solution Operator Of The Year - India 14
  15. 15. 15
  16. 16. STRENGHTS Reputation of Brand Technology Innovation used in IDEA Advertising & Promotion in Idea High Quality Network 16
  17. 17. WEAKNESS No Broadband Service Market Leader only in North India Direct To Home Service is not available Less Market Share in Urban Market 17
  18. 18. OPPORTUNITIES The Indian Telecommunication Industry is growing at a faster rate Low Penetration, Particularly in Rural India New 3g Launch 18
  19. 19. THREATS Intense Competition – Vodafone, Airtel, Reliance, Etc. Customers Loyalty is Low Increasing Cost of Promotion 19
  20. 20. Bibliography Idea’s Official Website -- www.ideacellular.com Wikipedia, The Free Encyclopedia -- en.wikipedia.org Money Control -- www.moneycontrol.com 20
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