Diversity of Wikipedia

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Why Wikipedia needs diversity? Presentation from the Diversity Conference by Wikimedia Deutschland e.V., 09-11-2013 Berlin, Germany.

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Diversity of Wikipedia

  1. 1. Wikipedia Diversity PROMOTING (GENDER) DIVERSITY IN WIKIPEDIA ILONA BUCHEM, Professor for DIGITAL MEDIA & DIVERSITY GENDER AND TECHNOLOGY CENTER BEUTH UNIVERSITY OF APPLIED SCIENCES BERLIN, GERMANY in cooperation with WIKIMEDIA DEUTSCHLAND e.V. DIVERSITY CONFERENCE 2013 // WIKIMEDIA DEUTSCHLAND E.V. // 09-11-2013 // CC BY-SA http://upload.wikimedia.org/wikipedia/commons/e/e0/Honeybee_landing_on_milkthistle02.jpg Saturday, November 9, 13
  2. 2. WHAT IS DIVERSITY? Diversity means: • variety • variation • plurality • multiplicity WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 2
  3. 3. DIVERSITY IN NATURE BIODIVERSITY (GENETIC, SPECIES, ECOSYSTEM VARIATION) MAKES LIFE ON EARTH http://upload.wikimedia.org/wikipedia/commons/thumb/f/f6/Fungi_of_Saskatchewan.JPG/768px-Fungi_of_Saskatchewan.JPG WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 http://en.wikipedia.org/wiki/File:Forest_fruits_from_Barro_Colorado.png
  4. 4. MONOCULTURES MONOCULTURES MAY BE EFFICIENT BUT DESTROY THE NATURAL BALANCE http://www.nue.okstate.edu/Hand_Held/DCP_0803.JPG WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  5. 5. GLOBAL LOSS BEE DIE-OFF HAS REACHED 30-50% IN 2013 > 70 OUT OF 100 CROPS ARE POLLINATED BY BEES http://www.greenpeace.org/usa/en/campaigns/genetic-engineering/Bees-in-Crisis/ WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  6. 6. POLYCULTURES POLYCULTURES IMPROVE BEE POLLINATION WHICH IMPROVES CROP YIELDS http://mighkrophone.files.wordpress.com/2010/03/dsc02543.jpg WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  7. 7. WHY WIKIPEDIA MAY NEED DIVERSITY? Saturday, November 9, 13
  8. 8. REASON #1 The editor base is declining ... WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  9. 9. POOR RETENTION “Post-2007, lots of people were still trying to become Wikipedia editors. What had changed, though, is that they were increasingly failing to integrate into the Wikipedia community, and failing increasingly quickly.” Sue Gardner http://strategy.wikimedia.org/wiki/ March_2011_Update WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 9
  10. 10. HIGH WORKLOAD “That's a problem for everyone, because it means that experienced editors are needing to shoulder an ever-increasing workload, and bureaucrat and administrator positions are growing ever-harder to fill.” Sue Gardner, http://strategy.wikimedia.org/wiki/ March_2011_Update WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  11. 11. REASON #2 Perspective bias in articles ... WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  12. 12. CONTENT COVERAGE http://mashable.com/2012/08/08/wikipedia-gender-graphic/ “Table 1 shows our results, which indicate that males and females are focused on disparate content areas within Wikipedia. There is a greater concentration of females in the People and Arts areas, while males focus more on Geography and Science.” In: “WP: Clubhouse?” WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 12
  13. 13. WOMEN BIOGRAPHIES SYSTEMIC BIAS = KNOWLEDGE IS PORTRAYED IN A DISTORTED WAY BECAUSE SOME GROUPS MAY BE UNDERREPRESENTED http://www.webpronews.com/wikipedia-editors-are-basically-all-dudes-should-that-matter-2012-04 WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 13
  14. 14. REASON #3 The image of free & open ... WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  15. 15. REPUTATION LOSS Ghe t t o izing EN Wikise xism PL Exclusi DE WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 on
  16. 16. DIVERSITY HAS MANY DIMENSIONS Saturday, November 9, 13
  17. 17. DIVERSITY TYPES Socio-demographic diversity > gender, age, citizenship ... Cognitive-affective diversity > intelligence, reasoning, attitudes ... Role/Position-related diversity > editor, admin, steward ... Epistemic diversity > topics, arguments, references ... WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 17
  18. 18. SOCIO-DEMOGRAPHIC DIVERSITY IN WIKIPEDIA WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 18
  19. 19. WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  20. 20. age http://www.educaging.com WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  21. 21. 45% are 22-39 year old WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  22. 22. global WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  23. 23. 58% among top 10 reside in USA & EU WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  24. 24. education WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  25. 25. 61% have a degree WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  26. 26. language WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  27. 27. 76% editing in English Saturday, November 9, 13
  28. 28. gender WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  29. 29. 91% are male WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  30. 30. WIKIPEDIA DIVERSITY (WiDi) • • • • Wikimedia Deutschland & Beuth University Berlin Gender & Technology Center One of 5 annual projects on “Enhancing knowledge diversity in Wikipedia” run by Wikimedia Deutschland Focus on gender diversity, later other diversity aspects Saturday, November 9, 13
  31. 31. OPEN INNOVATION dge owle kn rces esou r kills s eas id WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 Inside-out Outside-in
  32. 32. fuzzy open innovation process well-defined Saturday, November 9, 13
  33. 33. OPEN INNOVATION Stage I CLOSED CALL FOR PARTICIPATION LEARNING : ANALYSIS : HYPOTHESIS Stage II SELECTED CALL FOR PARTICIPATION INVITED EXPERTS : PRIORITIES : ACTION POINTS Stage III OPEN CALL FOR PARTICIPATION CROWD CONTRIBUTION : IDEA CREATION : EMERGENT ACTIONS WIKIPEDIA-DIVERSITY, CC BY-NC-SA Saturday, November 9, 13 33
  34. 34. STAGE 1 LEARNING : ANALYSIS : HYPOTHESIS • • • • UNU-MERIT Survey (2009): United Nations University (UNU-MERIT) • • • • Explorative interviews with German Wikipedians Saturday, November 9, 13 WMF Editor Survey (2011): Wikimedia Foundation Editor Survey Clubhouse study (2011): University of Minnesota (US) MIT/NU Survey (2013): Massachusetts Institute of Technology and Northwestern University Literature review e.g. book written by German Wikipedians National and international press Gender gap mailing list
  35. 35. STAGE 1I INVITED EXPERTS : PRIORITIES : ACTION POINTS • Student projects • Workshops, discussions, events • Wikimedians & Wikipedians • Saturday, November 9, 13
  36. 36. gender imbalance AWARENESS #1 welcoming culture priorities GENDER DIVERSITY WELCOME #2 respectful communication RESPECT #3 diversity & knowledge quality QUALITY #4 diversity & motivation PARTICIPATION WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 #5
  37. 37. I. AWARENESS have no idea under-/overestimate hidden good practice • diversity guide • diversity portal • diversity scouting gender gap awareness WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  38. 38. II. WELCOMING nitpicking power battles little recognition problems with an attitude WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 • newcomers • local heros • save spaces
  39. 39. III. SUPPORTIVE no support insider jargon unfriendly tone • declaration • learning resources • conflict mediation • reputation problems with communication WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  40. 40. IV. QUALITY perspectives missing content categorisations • research • mapping effects • existing tools problems with systemic bias WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  41. 41. V. MOTIVATION have no time enjoy social media prefer other activities • reasons & drivers • building networks • editing events problems with participation WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  42. 42. PERSPECTIVES ON DIVERSITY A. Resource perspective: Socio-demographic diversity is regarded as a valuable resource, since, compared to homogenous teams, heterogeneous teams are likely to possess greater potential for expert knowledge and decision-making. B. Process perspective: Socio-demographic diversity can be a cause of dysfunctions in groups and organisational processes. Those who see each other as similar may build in-groups an marginalise “others” in the out-groups. Saturday, November 9, 13
  43. 43. DIVERSITY COMPETENCE • Knowledge about differences, inequalities and how they are constructed in societies. • Mindset oriented towards promoting diversity. • Conciously contributing to more equality in every-day situations. Saturday, November 9, 13
  44. 44. THE SYNOPSIS IN OUR WORKING PAPER: Saturday, November 9, 13
  45. 45. fuzzy open innovation process well-defined stage II selected participation workshops with Wikipedians Saturday, November 9, 13
  46. 46. SHORT LIST OF ACTION POINTS • Open seminars in web (MOOC, Massive Open Online Courses) • Research on diversity & quality (Participatory research with Wikipedians) • Diversity Charter (Charta of Diversity for Wikipedia) STAGE III: OPEN CALL Saturday, November 9, 13
  47. 47. OPEN QUESTIONS • Open call organisation - where can we organise this? do we need a diversity site? • Open call communication - how can we moderate this process? Who can help? • Open call participation - how can we stimulate and award diverse participation? Saturday, November 9, 13
  48. 48. VISION OF WIKIPEDIA? http://christianblackburn.com/wp-content/uploads/2013/01/Dead-Bees.jpg DISTOPIAN WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 UTOPIAN
  49. 49. JOIN US! Workshop // Saturday // 13:30 - 15:30 Ilona Buchem (DE) & Netha Hussain (India) WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13

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