24 May 2011Maximo – Integrated Facility Management Tool
Agenda     Johnson Controls     Maximo as maintenance tool     Maximo as integrated FM system2   Global WorkPlace Solut...
Johnson Controls                                                                     Three divisions:Basic Facts:         ...
Building on long term relationships                 BBC                  Shell                           0      2       4 ...
Integrated solutions                     Real Estate                                         Facilities                   ...
Facility ManagementManagement and Coordination of activitiessupporting an organisation’s core business                    ...
Right side:                                                                     Place a photo (optimal size is            ...
Maintenance - Philosophy                                            Business Requirements                                 ...
Maintenance - Asset list
Maintenance – Asset Structure    2000 - Parent Child Report   1710 - First Level
Maintenance – Asset structure
Maintenance - Workorder creationJob PlanLocal Language added
Maintenance – work description
Maintenance – asset condition         Asset Condition Monitoring   CAC Description    Assessment     5    Excellent   Curr...
Maintenance – Reactive serviceWorkorder Raised against the ITHELP Supervisor, then issued outaccordingly.
Maintenance – Reactive service Main Benefits  Requests can be made from any location, even if the Team are unavailable at ...
Out put - Monthly Report / Workorder Enhancements•   Response•   Resolution•   Response & Resolution•   By Priority•   By ...
Out put - Customer Satisfaction                                  • Captures Satisfaction                                  ...
Out put- Waste ReportingInformation from the Current Report & CAER• Column Headings   • Disposal Cost   • Transport Cost  ...
Out put- Waste Reporting
Out put - Labour Billing  Employee Billing Details  • SLA  • Location  • Contract Code  • Billing Grade                   ...
Right side:                                                                      Place a photo (optimal size is           ...
Connect MX – Integrated ModelFINANCEMANAGEMENT                CUSTOMER                          CUSTOMER                  ...
Connect MX – Benefit analysis                                                              Assumptions:                   ...
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Hur Johnson Controls använder Maximo - PCTY2011

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Hur Johnson Controls använder Maximo
Sebastian Beronius, Johnson Controls

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Hur Johnson Controls använder Maximo - PCTY2011

  1. 1. 24 May 2011Maximo – Integrated Facility Management Tool
  2. 2. Agenda  Johnson Controls  Maximo as maintenance tool  Maximo as integrated FM system2 Global WorkPlace Solutions EMEA – Confidential and Proprietary
  3. 3. Johnson Controls Three divisions:Basic Facts: #1 in Industry Founded 1885 Building Efficiency Creates, maintain and being Introduced to NYSE, USA liable for sustainable workplaces and real estates. Nr. 83 in Fortune 500 #1 in Industry $34,3 billion revenue 2010 Automotive Experience Leading supplier for seat and + 145,000 staff interior design system + 125 countries 17 #1 in Industry Power Solutions Leading supplier of advanced battery technology.3 Global WorkPlace Solutions EMEA – Confidential and Proprietary
  4. 4. Building on long term relationships BBC Shell 0 2 4 6 8 10 12 14 16 18 20 22 24 26 Client Relationships Throughout the Years4 Global WorkPlace Solutions EMEA – Confidential and Proprietary
  5. 5. Integrated solutions Real Estate Facilities  Strategic Portfolio Planning  Facilities Consulting  Transaction Management  Portfolio Performance Management  Lease Administration  Critical Environment & Technical Services  Technical Document Advisory  Business Support Services  Financial Analysis  Benchmarking AnalysisProjects Workspace Programming & Design  Workspace Strategy Project & Construction  Workspace Design Management  Transformation Relocation & Moves  Post Occupancy Space Management Management Energy Technologies & Infrastructure  Strategic Planning  Performance Reporting  Supply Management  Workspace Technologies  Demand Management  Building Automation  Utility Bill Management Technologies  Regulatory Compliance & Sustainability  Financed Solutions 5 Global WorkPlace Solutions EMEA – Confidential and Proprietary
  6. 6. Facility ManagementManagement and Coordination of activitiessupporting an organisation’s core business Cleaning Technical Maintenance Switchboard Reception IT Systems Portfolio Managment Pest Control Waste Management Conference Services Catering Internal plants Fruit delivery Security Mail and Goods Real Estate services Space Management Outdoor maintenance Projects Archiving 6 Global WorkPlace Solutions EMEA – Confidential and Proprietary
  7. 7. Right side: Place a photo (optimal size is 127x190.6mm to fit to the frame). Do soMaximo only when needed, because every slide with image will increase the file size.-Maintenance Tool You can also place a text (by editing and overwriting this textbox)7 Global WorkPlace Solutions EMEA – Confidential and Proprietary
  8. 8. Maintenance - Philosophy Business Requirements Contract Awarded. Implement RFM. Contract Variation. New Requirement/Change. Due Diligence Asset Management Asset Listing. Asset Plan. Asset Condition. Asset Upgrade System Performance against Design. Requirements Review with Client System Criticality. Cost Plan (Existing). Client Approval Operational Improvements & Corrective Actions. Maintenance Review/Analysis Business Controls. Maintenance Management Contract Performance. Organisation. Measurement & Client Reports. Help Desk Operations. Training Plan. Critical Services (Skills/Training). Cost against Plan. Maintenance Approach System Performance Vs Design. PPM,CBM,RTF,RCM & SI. Asset Status.. Emergency Plans. Fault Analysis Schedule/Change Control. Energy Actual Vs Target. Establish Cost Plan Audit/Review Maintenance Delivery Authorised Operator Training. Site Cover Scheduling. Breakdown. Help Desk. Carry out Maintenance Plan. Record Performance,Time, Actions & Asset Condition. Cost Tracking.
  9. 9. Maintenance - Asset list
  10. 10. Maintenance – Asset Structure 2000 - Parent Child Report 1710 - First Level
  11. 11. Maintenance – Asset structure
  12. 12. Maintenance - Workorder creationJob PlanLocal Language added
  13. 13. Maintenance – work description
  14. 14. Maintenance – asset condition Asset Condition Monitoring CAC Description Assessment 5 Excellent Current maintenance and support activities are sufficient to maintain present performance level. 4 Good Needs minimum repair/attention to maintain present condition and performance level. 3 Fair Previous assessment (4) still needs further attention to maintain required performance. Maintenance review required. 2 Poor Needs significant repair and/or attention to meet required performance level. 1 Offline Asset no longer required or obsolete but ma require maintenance.
  15. 15. Maintenance – Reactive serviceWorkorder Raised against the ITHELP Supervisor, then issued outaccordingly.
  16. 16. Maintenance – Reactive service Main Benefits Requests can be made from any location, even if the Team are unavailable at the time. Single point of request, not duplicate jobs Work can be easily viewed along with its status Types of jobs can be identified and IT solutions can be put in place to reduce the requests Similar jobs can be issued to one person increasing efficiency Job history can be viewed for solutions already in place
  17. 17. Out put - Monthly Report / Workorder Enhancements• Response• Resolution• Response & Resolution• By Priority• By SLA
  18. 18. Out put - Customer Satisfaction • Captures Satisfaction Score and comments • Can be used to demonstrate an Audit trail
  19. 19. Out put- Waste ReportingInformation from the Current Report & CAER• Column Headings • Disposal Cost • Transport Cost • Vendor • Waste Quantity• Value Lists Specific Details • Waste Steams • Reporting Month • Disposal Method • Hazardous Waste• New Job Plan Placed onto System • 1.070601.0030.111, ‘Waste Management Recycling - Monthly’• Guidance Note Issued
  20. 20. Out put- Waste Reporting
  21. 21. Out put - Labour Billing Employee Billing Details • SLA • Location • Contract Code • Billing Grade Employee Timesheet Details • Workorder number • Regular Hours • OT Hours • Error Checked
  22. 22. Right side: Place a photo (optimal size is 127x190.6mm to fit to the frame). Do soMaximo only when needed, because every slide with image will increase the file size.- integrated FM tool You can also place a text (by editing and overwriting this textbox)22 Global WorkPlace Solutions EMEA – Confidential and Proprietary
  23. 23. Connect MX – Integrated ModelFINANCEMANAGEMENT CUSTOMER CUSTOMER MANAGEMENT MANAGEMENT• Commercial Models• Contract Set Up Customer Agreements •• Customer Agreements• Calendars Rules of Engagement •• Rules of Engagement Integrations• Invoice / Payments Entitlements •• Entitlements• Bill/Revenue Cycle Response Plan Templates •• Response Plan Templates• GL Accounts SLAs •• SLAs• Currency / Taxes Criticality/Prioritization •• Criticality/Prioritization• Financial Reporting & KPI Deliverables •• KPI Deliverables Compliance Customer Information •• Customer Information• Budget Accounting Pricing Schedules •• Pricing Schedules• SG&A Work Approvals •• Work Approvals• Labor Accounting Definitions •• Definitions• Expense Accounting
  24. 24. Connect MX – Benefit analysis Assumptions: -Quantification assumes that all accounts have migrated to the new solution (no dual systems, no dual processes) -Quantification does not consider any off-setting costs to implement or set-up the new solution © Copyright 2010 Johnson Controls, Inc. All rights reserved.24 Johnson Controls, Inc. Proprietary and Confidential Information. Any unauthorized use, copying or distribution is strictly prohibited.
  25. 25. Thank you for listening

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