24 May 2011Maximo – Integrated Facility Management Tool
Agenda Johnson Controls Maximo as maintenance tool Maximo as integrated FM system2 Global WorkPlace Solutions EMEA – Confidential and Proprietary
Johnson Controls Three divisions:Basic Facts: #1 in Industry Founded 1885 Building Efficiency Creates, maintain and being Introduced to NYSE, USA liable for sustainable workplaces and real estates. Nr. 83 in Fortune 500 #1 in Industry $34,3 billion revenue 2010 Automotive Experience Leading supplier for seat and + 145,000 staff interior design system + 125 countries 17 #1 in Industry Power Solutions Leading supplier of advanced battery technology.3 Global WorkPlace Solutions EMEA – Confidential and Proprietary
Building on long term relationships BBC Shell 0 2 4 6 8 10 12 14 16 18 20 22 24 26 Client Relationships Throughout the Years4 Global WorkPlace Solutions EMEA – Confidential and Proprietary
Facility ManagementManagement and Coordination of activitiessupporting an organisation’s core business Cleaning Technical Maintenance Switchboard Reception IT Systems Portfolio Managment Pest Control Waste Management Conference Services Catering Internal plants Fruit delivery Security Mail and Goods Real Estate services Space Management Outdoor maintenance Projects Archiving 6 Global WorkPlace Solutions EMEA – Confidential and Proprietary
Right side: Place a photo (optimal size is 127x190.6mm to fit to the frame). Do soMaximo only when needed, because every slide with image will increase the file size.-Maintenance Tool You can also place a text (by editing and overwriting this textbox)7 Global WorkPlace Solutions EMEA – Confidential and Proprietary
Maintenance - Philosophy Business Requirements Contract Awarded. Implement RFM. Contract Variation. New Requirement/Change. Due Diligence Asset Management Asset Listing. Asset Plan. Asset Condition. Asset Upgrade System Performance against Design. Requirements Review with Client System Criticality. Cost Plan (Existing). Client Approval Operational Improvements & Corrective Actions. Maintenance Review/Analysis Business Controls. Maintenance Management Contract Performance. Organisation. Measurement & Client Reports. Help Desk Operations. Training Plan. Critical Services (Skills/Training). Cost against Plan. Maintenance Approach System Performance Vs Design. PPM,CBM,RTF,RCM & SI. Asset Status.. Emergency Plans. Fault Analysis Schedule/Change Control. Energy Actual Vs Target. Establish Cost Plan Audit/Review Maintenance Delivery Authorised Operator Training. Site Cover Scheduling. Breakdown. Help Desk. Carry out Maintenance Plan. Record Performance,Time, Actions & Asset Condition. Cost Tracking.
Maintenance – asset condition Asset Condition Monitoring CAC Description Assessment 5 Excellent Current maintenance and support activities are sufficient to maintain present performance level. 4 Good Needs minimum repair/attention to maintain present condition and performance level. 3 Fair Previous assessment (4) still needs further attention to maintain required performance. Maintenance review required. 2 Poor Needs significant repair and/or attention to meet required performance level. 1 Offline Asset no longer required or obsolete but ma require maintenance.
Maintenance – Reactive serviceWorkorder Raised against the ITHELP Supervisor, then issued outaccordingly.
Maintenance – Reactive service Main Benefits Requests can be made from any location, even if the Team are unavailable at the time. Single point of request, not duplicate jobs Work can be easily viewed along with its status Types of jobs can be identified and IT solutions can be put in place to reduce the requests Similar jobs can be issued to one person increasing efficiency Job history can be viewed for solutions already in place
Out put - Monthly Report / Workorder Enhancements• Response• Resolution• Response & Resolution• By Priority• By SLA
Out put - Customer Satisfaction • Captures Satisfaction Score and comments • Can be used to demonstrate an Audit trail
Out put- Waste ReportingInformation from the Current Report & CAER• Column Headings • Disposal Cost • Transport Cost • Vendor • Waste Quantity• Value Lists Specific Details • Waste Steams • Reporting Month • Disposal Method • Hazardous Waste• New Job Plan Placed onto System • 1.070601.0030.111, ‘Waste Management Recycling - Monthly’• Guidance Note Issued
Out put - Labour Billing Employee Billing Details • SLA • Location • Contract Code • Billing Grade Employee Timesheet Details • Workorder number • Regular Hours • OT Hours • Error Checked
Right side: Place a photo (optimal size is 127x190.6mm to fit to the frame). Do soMaximo only when needed, because every slide with image will increase the file size.- integrated FM tool You can also place a text (by editing and overwriting this textbox)22 Global WorkPlace Solutions EMEA – Confidential and Proprietary
Connect MX – Integrated ModelFINANCEMANAGEMENT CUSTOMER CUSTOMER MANAGEMENT MANAGEMENT• Commercial Models• Contract Set Up Customer Agreements •• Customer Agreements• Calendars Rules of Engagement •• Rules of Engagement Integrations• Invoice / Payments Entitlements •• Entitlements• Bill/Revenue Cycle Response Plan Templates •• Response Plan Templates• GL Accounts SLAs •• SLAs• Currency / Taxes Criticality/Prioritization •• Criticality/Prioritization• Financial Reporting & KPI Deliverables •• KPI Deliverables Compliance Customer Information •• Customer Information• Budget Accounting Pricing Schedules •• Pricing Schedules• SG&A Work Approvals •• Work Approvals• Labor Accounting Definitions •• Definitions• Expense Accounting