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Future of Work: Collaboration & Communication

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THE TRADITIONAL WORKPLACE, AS WE'VE KNOWN IT, DOESN'T EVEN EXIST TODAY.

The explosion of new technologies, mass adoption of social channels, ubiquity of mobile and connectivity, and proliferation of devices continue to drive massive transformation, but at what cost? How can large organizations collaborate, integrate, and innovate quickly enough to survive at the speed of their customers? What are the questions we could or should be asking to really make changes for work that make sense?

The answers lie only in bringing the brightest minds together to figure it out.

Published in: Business
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Future of Work: Collaboration & Communication

  1. 1. T H E F U T U R E O F W O R K COLLABORATION/ C O M M U NI C ATION #NewWayToWork 49% of Millennials support social tools for workplace collaboration *ClearCompany, 7 Workplace Collaboration Statistics That Will Have You Knocking Down Cubicles, 2014 72% of CEOs in outperforming organizations make customer collaboration a top priority *Maria Winans, Moments Matter: Deliver Superb Customer Journeys with Smarter Commerce, 2014 Up to 30% of email time could be repurposed by adopting social collaboration tools for communication *McKinsey Global Institute, The social economy: Unlocking value and productivity through social technologies, July 2012, and Susan Felman, Hidden cost of information work: A progress report, International Data Corporation, May 2009
  2. 2. T H E F U T U R E O F BIG DATA & ANA LYTI C S AT W ORK #NewWayToWork Between people and machines, over 2.5 quintillion bytes of data are created daily *Basex, Big Data, Big Problems, The Next Big Thing?, 2014 More than 60% of companies are now investing in big data and analytics tools to help make their HR departments more data-driven *Forbes.com, Big Data in Human Resources: A World of Haves And Have-Nots, 2013 More than 30 billion devices will be wirelessly connected by 2020 *InformationWeek, 10 Powerful Facts About Big Data, 2014
  3. 3. T H E F U T U R E O F BIG DATA & ANA LYTI C S AT W ORK #NewWayToWork Enterprise data is estimated to grow 50x year over year through 2020 *Information Week, 10 Powerful Facts About Big Data, 2014 Companies using data to drive marketing and sales decisions improve their marketing return on investment (MROI) by 15-20% *Forbes.com, Big Data, Analytics and the Future of Marketing and Sales, 2014 94% of CMOs believe advanced analytics will play a significant role in helping them reach their goals *IBM Study: CMOs Fusing Internal and External Data to Drive Financial Success, 2014
  4. 4. T H E F U T U R E O F W O R K C U LT U R E #NewWayToWork Companies with happy employees outperform the competition by 20% *Entrepreneur.com. It Really Pays to Have a Rich Company Culture [Infographic], 2014 68% of employees feel their company isn’t doing enough to create a work culture in which employees have a sense of purpose and a meaningful impact *TalentCulture.com. How To Improve Work Culture (And Avoid Staff Burnouts), 2014 65% of both Millennial and Gen X employees give their organization a high grade for using social media to engage customers *IBM Multigenerational Study, 2015
  5. 5. T H E F U T U R E O F W O R K C U LT U R E #NewWayToWork 70% of millennials say a company’s commitment to the community would influence their decision to work there *Nielsen Report: Millennials Breaking Myths, 2014 20% of executives surveyed believe their organization is currently acting truly social *Charting the social universe: Social ambitions drive business impact, 2014 43% of companies rely on employee evangelists to kick-start social adoption *Charting the social universe: Social ambitions drive business impact, 2014
  6. 6. T H E F U T U R E O F W O R K T ECH NOLOGY #NewWayToWork 74% of respondents define a “social” business as one that uses social technology to foster collaboration among customers, employees and partners *#IBMSocialStudy, 2014 As of today, at least 72% of businesses have adopted the cloud. Within 3 years, that number will reach a staggering 91% of businesses *20 Cloud Computing Stats You Want to Know, 2014 Drive Internal and External Collaboration: 64% Deployed capabilities via mobile *#IBMSocialStudy, 2014
  7. 7. T H E F U T U R E O F W O R K T ECH NOLOGY #NewWayToWork Integrating social technologies results in: 5x more likely to deliver social business via mobile, 6x more likely to use social media analytics and 7x more likely to use social business in the cloud *Sandy Carter, Social Insights Blog, 2014 2 out of 3 companies will adopt a BYOD solution by 2017 *Seven Stats About The Future of BYOD, AKUITY, 2014 Over 60% of enterprises allow or tolerate employee use of personal devices to access enterprise data *State of BYOD and Mobile Security Report, 2014
  8. 8. T H E F U T U R E O F W O R K T ECH NOLOGY #NewWayToWork By 2030, Millennials will make up to 75% of the workforce *Meghan M. Biro – Embracing Change to the Re-Imagined Workforce, 2014 10 billion: This is the number of personal mobile devices that are estimated to be in use by 2020 *Seven Stats About The Future of BYOD, AKUITY, 2014 91% of us wake up and reach for our devices because we are addicted to technology *Daniel Newman, In The Future Technology Will Be Invisible, 2015
  9. 9. T H E F U T U R E O F W O R K COLLABORATION/ C O M M U NI C ATION #NewWayToWork Organizations offering workplace flexibility increased engagement and motivation by more than 80% *Meghan M. Biro – Embracing Change to the Re-Imagined Workforce, 2014 94% of surveyed workers have felt overwhelmed by information to the point of incapacity *The Knowledge Worker’s Day: Our Findings, Basex, 2012 The average interaction worker spends an estimated 28% of the work week managing email *McKinsey Global Institute - The social economy: Unlocking value and productivity through social technologies, July 2012, and Susan Felman, Hidden cost of information work: A progress report, International Data Corporation, May 2009
  10. 10. T H E F U T U R E O F W O R K COLLABORATION/ C O M M U NI C ATION #NewWayToWork 79% of adults agree that a successful career today requires collaborating and sharing credit with others *The Athena Doctrine, 2013 81% of people said you need both masculine and feminine traits to thrive in today’s world *The Athena Doctrine, 2013 In testing cooperative behavior, 50% of participants behaved cooperatively *The Unselfish Gene, 2011
  11. 11. T H E F U T U R E O F W O R K COLLABORATION/ C O M M U NI C ATION #NewWayToWork Only 20% believe their organization is currently acting truly “social” *#IBMSocialStudy, 2014 45% of companies are using social to identify internal talent or key contributors *Meghan Biro - Embracing Change to the Re-imagined Workforce, 2014 74% of respondents define a “social” business as one that uses social technology to foster collaboration among customers, employees and partners *#IBMSocialStudy, 2014
  12. 12. T H E F U T U R E O F W O R K TA L E N T #NewWayToWork Mining community expertise is a grassroots effort — 43% rely on employee evangelists to help kickstart adoption *IBM Social Study, 2014 70% of U.S. workers are not engaged or actively disengaged at work *Gallup’s State of the American Workplace report, 2013 Talent development and employee engagement account for over 80% of top workforce challenges for CHROs today *IBM CHRO Insight Study, 2013
  13. 13. T H E F U T U R E O F W O R K TA L E N T #NewWayToWork The CAI study found that 82% of social organizations used social networks to recruit, versus the16% average in a Jan. 2014 IBM Smarter Workforce Institute study *IBM Social Study, 2014 Today, 47% of workers were born after 1980 *Will Stanley SHRM SlideShare Millennials will be the majority workforce by2020 and 75% of the workforce by 2025 *Jacob Morgan, We Are All Cogs Working for Slave- Drovers as We Go about Out Daily Drudgery
  14. 14. For more insights about the Future of Work, follow #NewWayToWork on Twitter or go to IBM.com/Verse

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