DevOps Services Offerings from Rational Lab Services


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DevOps Services Offerings from Rational Lab Services

  1. 1. © 2013 IBM CorporationDevOps Services Offeringsfrom IBM Rational Lab Services
  2. 2. © 2013 IBM CorporationAccelerating Product and Service Innovation | Rational1Our Mission Our 1-2-3 services delivery approachis based on our proven experienceand industry best practices: 1. Assess and Plan - Tailored solutionsto meet specific business needs 2. Adopt - Expertise to prove andaccelerate adoption of businessprocesses and developmentcapabilities 3. Rollout and Scale - Efficient rolloutof your proven solutions across theorganizationIBM Rational Lab Services is a global organization of over 300 senior expertconsultants and architects experienced in deploying Rational Solutions toimprove your Software & System Development and Delivery capabilities.Our unique capabilities Accelerate your Deployment of IBM Rationaltechnologies to maximize your ROI.Our team has direct access to experts in our Development Labs across IBM inaddition to our own Business partner ecosystem to deliver your Rationalsolution on any scale.
  3. 3. © 2013 IBM CorporationAccelerating Product and Service Innovation | RationalDevOpsAn open, standards-based DevOps platform that supports a continuous innovation,feedback and improvement lifecycle, facilitating a business to plan, track, manageand automate all aspects of continuously delivering business ideas.IBM’s DevOps solution enables clients to more rapidly deliver mobile, cloud,big data analytics and traditional applications by: Delivering a differentiated andengaging customer experience byreducing time to customer feedback Facilitating quicker time-to-value ofsoftware-based innovation withimproved predictability and success Increasing capacity to innovate byreducing waste and rework in orderto shift resources to high-valueactivities
  4. 4. © 2013 IBM CorporationAccelerating Product and Service Innovation | Rational3DevOps Services Offerings from Rational Lab ServicesAssessment and Planning (1-2 weeks*) Understand your strategy, goals and constraints and providerecommendations Understand business drivers, current integration capabilities and painpoints. Identify and prioritize candidate projects.Accelerated Value Program (AVP) Transition to AVP for Proactive, Preventative and Personalized ServicesONGOINGMANAGEMENTAND SUPPORTADOPTConsulting Services (3-6 months*) Execute the enterprise deployment plan to implement the solution acrossthe organization Typical activities include creating centers of excellence, project mentoring,and train-the-trainer workshopsROLLOUT ANDSCALE231 ASSESS*Average timeframes noted; timeframe may vary by client needs and services offering selectedONGOINGMANAGEMENTAND SUPPORTQuick win Pilot (6-12 weeks*) Prepare your core team Define your usage model Implement a set of capabilities by taking a project team through the fullsolution life cycle
  5. 5. © 2013 IBM CorporationAccelerating Product and Service Innovation | Rational44DevOps Assessment and Planning Services Offering Intended Audience: Key leadership from practice areas and stakeholderorganizations Key pilot team stakeholders Value Proposition Confirm and critique business plans for softwaredelivery initiatives with IBM’s “expert testimony” Benchmark your software capability improvement plansand targets with industry norms Quantify your “as-is” performance and set “to-be” targetswith incremental milestones of improvement Activities Planning Workshop DevOps Assessment Workshop Collaborative discussion on current status, future goalsand adoption requirements Deliverables Capability Improvement Recommendations DevOps architecture Adoption Roadmap Resources Typically 2 IBM ConsultantsThe Assessment and Planningoffering aims to capture sufficientinformation to make specificrecommendations and plans forimplementation of your solution.IBM will collaborate with you tounderstand your current situation,goals and constraints.
  6. 6. © 2013 IBM CorporationAccelerating Product and Service Innovation | Rational55DevOps Quick Win Pilot Intended Audience: Development organization and CIO Value Proposition Scope out the right amount of change and initiate pilotprojects with high impact Quantify pilot project expectations , timeframes anduncertainties Ensure that pilot project is a catalyst for longer-termmeasured improvements Activities Mentor your core adoption team Define Usage Model, Configure Solution, Migrate yourexisting data Pilot your DevOps solution with your core team Measure outcomes and adjust solution to optimize value Deliverables Initial implementation of DevOps usage model Enabled core team Instantiated DevOps environment Repeatable process Resources Typically 2 IBM ConsultantsThe Quick Win Pilot follows aprescriptive approach whichwill implement and prove out theoptimum usage model for yourorganization. IBM will review bestpractices, provide expert advice,and mentor your core team basedon worldwide industry and clientexperiences.
  7. 7. © 2013 IBM CorporationAccelerating Product and Service Innovation | Rational66DevOps Consulting Services Intended Audience: Your core team and Domain, Program and Projectorganizations Value Proposition Accelerate time to value: Reduce project ramp-up times Transform software practitioner duty cycles from 60/40(productive work/overhead work) to 80/20 Transform to quantified economic governance withhonest, transparent measurement and collaboration Add expertise that improves the predictability ofsuccessful outcomes Activities Customized adoption planning services supportingimplementation of transformational, enterprise solution Organization change leadership, mentoring, assetdevelopment and learning continuum Establish distributed core team and social network Deliverables Prescribed strategy for adoption, migration, on-boarding, measuring and learning Repeatable Adoption Framework Scaling Architecture Recommendations Resources 2+* IBM Consultants*Varies by client needsOur IBM experts will collaborate withyour team to understand your scalingneeds. The rollout will drive incrementalenterprise-wide deployment of thesolution leading to enhancedproductivity, better collaboration andincreased product value.
  8. 8. © 2013 IBM CorporationAccelerating Product and Service Innovation | Rational77Helping you address your DevOps challenges: Assess and Plan - Determine requirements, constraints, usage modeland success criteria; define high level solution architecture; and plan forintegration needs Adopt - Pilot, mentor, measure & adjust Rollout and Scale - Incrementally scale your solution across theorganizationDevOps Services Offerings from Rational Lab ServicesA comprehensive suite of capabilities for your DevOps initiatives
  9. 9. © 2013 IBM CorporationAccelerating Product and Service Innovation | Rational8IBM Software Accelerated Value ProgramWe provide personalized, proactiveand preventative services forcustomers who are looking for morethan standard support.AVP offers a technical advisoryservice that assists clients to moreefficiently accelerate from softwarepurchase to software ROI Intended Audience: Your core team Value Proposition Personalized Trusted Advisor, SPoC Virtual Team Member Continuity Proactive Filter Information Advice through Product Lifecycle Knowledge Transfer/Best Practices Preventative Early notifications of potential critical situations Circumvent technical problems Risk mitigation, fix advice and diagnosticcoaching Activities Customized coverage on product families AVP Support Portal, Knowledge Sharing Calls Resources % FTE of Trusted Advisor Executive Sponsor
  10. 10. © 2013 IBM CorporationAccelerating Product and Service Innovation | RationalGlobal bank reduces time to deployment from months to hours acrossenterprise Websphere applicationsNeed Automation and governance focused on Websphere target platformsSolution Architecture-based governance of automated environment and applicationdeployment patternsImplementationRational Lab Services partnered with the client to deploy and configure anend-to-end (virtual image patterns, middleware and application) automateddeployment solution. Mentored client team to employ solution in productionwithin three months.Value Deployment time reduced from 3 months to less than one day.Expert users able to perform governed deployments automatically into virtualenvironments independentlyFeedback ”excellent support from the team”“ your services enabled us to realize the DevOps capability in production”“…encore!”IBM Rational Lab Services Client Stories | DevOpsClientWin
  11. 11. © 2013 IBM CorporationAccelerating Product and Service Innovation | RationalLarge US Insurance client accelerates delivery and increases availabilitythrough deployment automation and private cloudNeed Virtualize test environment and automate deploymentSolution Integrated solution for automated deployments to all testing environments.Implementation Rational Lab Services partnered with the operations team to deploy andconfigure an end-to-end solution for migrating, deploying and configuringapplications into a private cloud environment. Support collapsing over 20managed physical test environments into 4 virtual environments in theprivate cloud.Value Time to stand up a QA environment reduced from three months to threedays.Feedback ”Completed deployment, configuration and mentoring for 100% ofmigration, deployment and roll back use cases in 2 months ”IBM Rational Lab Services Client Stories | DevOpsClientWin
  12. 12. © 2013 IBM CorporationAccelerating Product and Service Innovation | Rational1111© Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty ofany kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to,nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governingthe use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product releasedates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitmentto future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of theInternational Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of