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Assembling your cloud orchestra: A field guide to multi-cloud management

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Operating in a multi-cloud environment is a reality for most organizations today. Whether it’s human resources recruiting candidates, manufacturing tracking shipments, or marketing enticing customers, business units are doing an end-run around their own IT departments to directly access services on the cloud. Instead of ignoring or attempting to stifle organizational forays into multiple clouds, IT needs to facilitate, orchestrate and optimize enterprise multi-cloud footing. Enterprises that assemble harmonized multi-cloud platforms now can magnify their business advantage while optimizing costs. But, it won’t be easy. Join the virtual event to hear how organizations are benefiting and mitigating challenges along with best practices for a successful multi-cloud management system.

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Assembling your cloud orchestra: A field guide to multi-cloud management

  1. 1. Assembling your cloud orchestra: A field guide to multicloud management Shankar Kalyana IBM Fellow CTO, Cloud Applications
  2. 2. 2 Table of Contents Cloud proliferation Multicloud management readiness A field guide to multicloud management A multicloud management roadmap
  3. 3. The rise of cloud-enabled exponential technologies is teeing up another era of business architecture change
  4. 4. 1. Multiple Service Layers (IaaS, PaaS, SaaS) 2. Cloud Services Granularity 3. Multiple Layers on Tech Stack (Infrastructure, Applications) 4. Multiple Cloud services ”instances” 5. Enterprise Integration is standard 6. Multiple Service Providers (IBM, AWS, Azure, Google, etc) 7. Multiple Deployment Types (Private, Virtual Private, Public) 8. Multi-Modal IT 9. Multiple Service Management Models 10. Multiple Business Goals In this Cloud & Cognitive era, multiple ”multi-dimensions” come together for the realization of the enterprise solutions Application Logic ”Native” PaaS Bare Metal Tech stack (OS, HV, MW) SaaS Application Logic ”Native” PaaS Cloud- enabled PaaS SaaS Application Logic ”Native” PaaS VM Tech stack (MW) Container VM Tech stack (MW) Cloud- enabled PaaS SaaS Application Logic ”Native” PaaS Cloud- enabled PaaS SaaS Cloud- enabled PaaS SaaS Application Logic ”Native” PaaS Traditional IT On-prem Private Public BUSINESS SOLUTION Cloud- enabled PaaS SaaS Application Logic ”Native” PaaS Cloud- enabled PaaS SaaS Traditional IT On-prem Private Public MULTI-CLOUD APPLICATION PLATFORM & SERVICE MGMT
  5. 5. 5 Cloud proliferation Business benefits of cloud services: • Product developers speed proof-of-concept development • Product designers create new products, features and services • Offering managers monetize data for new revenue streams • Supply chain optimizes logistics • Marketers entice buyers more effectively and efficiently • Sales teams optimize lead management • Customer service reps respond better to inquiries • Human resources more effectively identifies and evaluates candidates • Teams are more efficient using collaboration tools Multicloud management Cloud Services Innovative technologies Empowered consumers Digital disruptors
  6. 6. 6 How would you characterize your cloud environment? of companies are already operating in a multicloud environment today of organizations forecast they will be using multiple hybrid clouds within three years Cloud proliferation How many cloud services and platforms are you planning to use across your entire business? Sampling: Global All participants 85% 98%
  7. 7. 77 Table of Contents Cloud proliferation Multicloud management readiness A field guide to multicloud management A multicloud management roadmap
  8. 8. 88 Storm clouds ahead Multicloud management readiness “By 2021, 98% of organizations plan to adopt multicloud architectures, but only 41% have a multicloud management strategy and just 38% have procedures and tools to operate a multicloud environment.”
  9. 9. 99 Case study: Swiss Re saves 250 work days per month with a cloud orchestration solution Multicloud management readiness To meet business demands, Swiss Re – a global wholesale provider of insurance and insurance-based products based in Zurich, Switzerland, needed to enhance the responsiveness of its IT infrastructure • To eliminate organizational silos and automate manual processes, it adopted a cloud orchestration solution • The orchestration platform executes 45,000 processes per month, reducing the task burden of the IT operations team, saving 250 work days per month
  10. 10. 1010 Table of Contents Cloud proliferation Multicloud management readiness A field guide to multicloud management A multicloud management roadmap
  11. 11. 11 Managing multiple clouds Developing a multicloud management plan is vital to reducing technology redundancy and business agility To create a multicloud architectural blueprint: • Determine which business processes should be in the cloud • Identify which technical building blocks and management tools best support your business objectives A field guide to multicloud management Cloud Services Business processes Technical building blocks Management tools apijava
  12. 12. 12 Workloads in the cloud A field guide to multicloud management Development Operations Marketing Technical infrastructure Application dev & testing Website dev & hosting Infrastructure services IT service mgmtEnterprise mobility mgmt Asset mgmt SecurityProductivity & collaboration tools Finance/accounting Asset mgmt Financial planning, budgeting & forecasting Treasury & investments Accounting close & consolidation General ledger/ financial ops External financial reporting Risk & compliance mgmt Transaction processing Human resources ERP Payroll processing Travel & expense mgmt Learning & devPerformance mgmt Employee data & info mgmtBenefits Business performance mgmt Other administration Legal Ecosystem mgmt Procurement/ purchasing Marketing database mgmt Lead management Content creation/ management Marketing data analysis Digital marketing campaign execution Agency coordination/ collaboration Sales Sales forecasting Contact management Opportunity management Lead management Reports & dashboards Customer Service Omni-channel management Customer profile management Social media management Case management Contact management Order management Manufacturing / production/ operations Inbound / outbound logistics Product design & development Research & development Supply chain 25% - 49% 50% - 100%
  13. 13. 13 © 2018 IBM Corporation 20 November 2018 IBM Institute for Business Value13 Technical building blocks of multicloud management A field guide to multicloud management Cloud Management Platform Application Development Layer Containers Micro-Services Virtual Machines Serverless Cloud Services
  14. 14. 1414 Table of Contents Cloud proliferation Reasons for multicloud adoption Multicloud management readiness A field guide to multicloud management A multicloud management roadmap
  15. 15. 15 2. Enlist help4. Build in the cloud 1. Develop goals & governance 5. Continually adapt 3. Move to the cloud The path to multicloud management Multicloud management roadmap
  16. 16. 1616 How will you assemble your cloud orchestra? • Which benefits will your organization pursue by actively managing your multicloud environment? • How does your organization’s planned multicloud management approach compare to that of multicloud maestros? • What is your action plan for orchestrating a multicloud infrastructure? • What is the opportunity cost if you don’t coordinate your organization’s forays into multiple clouds? Multicloud management roadmap

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