Ian McDonald cv short version September 2013

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Ian McDonald - CV Short Version for Internet - September 2013

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Ian McDonald cv short version September 2013

  1. 1. Ian McDonaldMBCS CITP CSci MInstP CPhys EurPhys MIET IEng ISEB Test Practitioner ian@islandsys.com EU (British Citizen) Security Cleared to SC level Test and System Integration Architect, Global Project Management, Full Project Life Cycle, QA and Testing Specialist with hands-on professional experience across the full digital landscape. Areas of expertise include Complete Test Architecture Design & Development, Full Programme Management, Strategy Development, Process Improvement and Business Analysis. Experienced with Test Driven Development and early mitigation of faults through analysis. KEY SKILLS: Testing • Selection/design of tooling and design of test frameworks; • Developed testing strategies and QA frameworks across diverse applications to minimise risk; • Risk based testing and responding to delivery problems; • Test Driven Development (TDD). Bid Support • Significantly contributed to winning contracts with NATO, MoD, BT and NHS. Business Analysis • Ensuring good business analysis (functional and non-functional); • Adequate business requirement coverage including full end to end business process coverage; • Metric collection reporting to improve lessons learned and judge when a product is ready for release. Management: • Held key strategic roles in major blue chip organisations such as BAE Systems and Symbian/Nokia; • Managing large scale projects across the UK, USA, EMEA and Far East Regions; • Managing web and mobile technology projects; • Early mitigation of defects across the full product life cycle to reduce costs and speed delivery. MAJOR ACHIEVEMENTS: • Revised QA process at Ecclesiastical Insurance, achieving buy-in to the new process; • Devised QA agile process at BAE Systems Detica and became agile process champion; • Rescuing projects that are behind schedule to become world leaders; • Working across teams in the UK, India, China and North America cut the defect leakage by 42% across a blue chip company within 16 months - rising to 63% in 24 months. This accelerated licences sold by 19.6 million in just one quarter, allowing the company to exceed its target; • Improvement in defect fix time by 20% - more defects fixed sooner, cutting the defect verification time, while improving quality; • Improvement in efficiency by 99% for automated script maintenance for a FTSE 100 company; • Improvement in efficiency by 99% for test data creation at a global communications company; • Defect leak cut by 30% at a FTSE 100 blue chip company for black box functional testing and introduced a system of functional test analysis that cut test effort by several man years; • Unit testing improved for dynamic & static analysis - allowing defects to be found sooner and so reducing production costs; • Delivered to time and budget a law enforcement agency system with 60 virtual servers and over 2Tb of audit data with millions of transactions per year in under half of the normal development time, overcoming significant delivery problems.
  2. 2. CAREER OVERVIEW: Insurance Company - Gloucester Test Consultant August 2013 • Largest specialist insurer for places of worship - Gloucester. Laid the foundation for a move to CMMI level 4/5. Carried out a QA audit, created a new test policy, recommended tooling, provided guidance on implementation and engaged with stakeholders to assist implementation. StarBase - London Senior Consultant March - August 2013 • Top 10 UK Supermarket chain - London. Captured the tasks and activities of the outgoing load and performance test lead, with view to running future load and performance test teams. However position relocated to Coventry; • Information Governance - Geneva Switzerland. Consultancy for load testing an information governance system; • Consumer Utility Energy Company - Coventry - Guidance and oversight of web site testing; • Law Enforcement - Guidance and oversight for the performance testing of a system defect fix. Produced final report. Leicester, Leicestershire and Rutland NHS Primary Care Trust Test Manager Consultant / Technical Architect - Commissioning of NHS 111 System Feb 2013 • Short contract - Design of commissioning testing triage system (using Adastra and System 1) through to local services, within the NHS in Leicester. This is primarily for callers who require less urgent support than that provided for 999 (112) calls. Involved 3 Clinical Commissioning Groups, a population of 1,034,000 across an area of 2,000 square miles and 710 organisations, including Ambulance 999 service, GP's, Dentists, Pharmacies, Opticians, Accident and Emergency and Midwifery. Created test strategy / plan for project, including both system testing & interface to telecoms testing (mobile & landline) provider services, user stories and test cases for contract sign- off. BAE Systems Detica SENIOR MANAGER / DEPUTY HEAD OF TESTING 2010 – 2012 • Built an integrated test practice across the company. Provided guidance and support for difficult deliveries. Produced agile testing delivery model for company. Became a company Agile champion. Selected tool stack; • Took over as Test Manager for Multimedia Website for BAE Systems globally, used TDD; • Stepped in as Test Manager for a Secure Intelligence Capability for Law Enforcement Agencies with immature requirements and interfaces, to be delivered under challenging circumstances; • Created model for apprentice programme in response to maintaining staff skills; • Bid, testing and requirement support for Transport for London (TfL), Get ahead of the 2012 London Olympic Games, Rail Ticketing e-commerce, Metropolitan Police, AXA, RBS, NHS and Kingdom of Saudi Arabia. Symbian Software Ltd CHIEF TEST ARCHITECT 2007 – 2009 • In response to the threat of further product recalls, built under my leadership a global test team across India, China, North America and the UK, reducing company defect leakage by a confirmed 42% in 16 months, rising to 63% within 2 years. Test Driven Approach used; • No product recalls took place during my time at the company and product sales rose by 19.6 million in one quarter alone due to phone manufacturers’ response to improved quality. Island Systems Ltd Testing Consultancy (Independent consultant) 1997 – 2007 • HelpHire Group (FTSE 100) – Test Lead. QTP & Pega script maintenance improved by 99%; • TesCom UK Ltd – Test Consultant/Manager. Digital TV, e-commerce, web, email, media; • Symbian - Test consultant - designed automated test management system;
  3. 3. • IBM / Defra Guildford and London – Test Manager - cut defect fix time by 20% and delivered one of the first government e-projects to be delivered to time and budget, supporting farmers and politically sensitive due to the BSE and avian flu crises; • National Police Improvement Agency (NPIA) –previously called the Police IT Organisation (PITO). Called in as Test Manager to rescue testing on National Firearms licensing project - a response to Dunblane; • Computer Science Corporation - Test consultant at BAE Systems (British Aerospace), creating a test strategy for a complex delivery of a stock control and ordering system; • Cogent Defence and Security Networks Ltd – Test and Engineering Consultant - won significant bids for NATO and MoD; • Electronic Arts Europe Ltd (EA-Games) – Consultant - Improved predictability for test delivery; • Nortel Communications – Senior Test Analyst. Tested UNIX and NT based network-monitoring - improved test data preparation activity by 99%. Flomerics Ltd Test & QA Manager 1996 – 1997 • Challenged by a product that was significantly behind schedule and failing at integration, created a successful test strategy, trained testers, conducted code reviews and quickly delivered a beta release. Flomerics became the world's leading Computational Fluids Dynamics (CFD) tool provider. Siemens-Plessey Systems Engineer Air Traffic Management 1994 – 1996 • Challenged by the need of European countries to provide national air traffic management capabilities, created subsystem designs for major Air Traffic Management integration programmes in Finland, Sweden and Hungary, Search and Rescue (Finland) and Military Communications (Finland). Used a behaviour driven and domain driven design approach. Southborough School & Chessington Community College Head of Physics & Electronics 1989 – 1994 • Taught courses in A level Physics, Science, Electronics and set up and taught a BTEC Engineering course. This successful BTEC course responded to the need to provide a route into manufacturing for pupils who were capable of providing quality work, but were not suited for the A level entry. Racal Avionics Senior Engineer 1986 – 1988 • In response to the need to design multiple circuits for the sky phone airborne satellite communications system quickly at low cost, created a modular microcomputer approach designing all microcomputer controlled interfaces and test equipment. Created the embedded software, saving significantly both development time and costs, while the test equipment became a successful product in its own right. Plessey - Radar Principal Engineer 1980 – 1986 • Challenged by the need of both the Mexican government and the UK aviation authority to upgrade its air traffic control systems, designed and delivered significant upgrades at 3 airports. Also solved a range of technical problems in designs of other systems and designed components of the UK Watchman radar display. QUALIFICATIONS & AFFILIATIONS: • Professional memberships: MBCS, CITP, CSci, MInstP, CPhys, EurPhys, MIET, IEng; • Grad UK Leadership Academy, Improvement & Development Agency (I&DeA); • ISEB Test Foundation and ISEB Test Practitioner; • Prince 2 Foundation and Prince 2 Practitioner (2003); • BSc Science, Open University (Science and Mathematics); • PGCE Science Education, London University; • Diploma in Electronics and Computer Technology, University of Westminster; • HND Applied Physics, Portsmouth University.
  4. 4. Annex A - Additional Experience Sector Details Company NHS Test Team Leader for Portal on NHS Email and Calendar system for England and Wales. Based upon MiraPoint, using a rapid development process. Cable and Wireless Telecoms Provided technical support to this IT solutions provider for a successful bid (worth £6 million). Creating an automated Agile Test Factory in India for 400 testers to carry out work for BT. Joined team at point where they were losing the bid. Turned project around to eventually win bid. BearingPoint London – Engineering Consultant on British Telecom Bid Web / Email High usage web & email sites. Devised test strategy, tested and managed test team for a virtual Internet Service Provision (vISP) system hosting Tesco, Virgin, ic24 (Daily Mirror) and many others. Use of RadView Web Load and HP/Mercury tool stack. Project used a Rapid Development Process. TesCom at C&WW - Test Manager / Senior Test Analyst Defence / Finance Test Manager for the Business Modelled process control product used for all of British Aerospace. Devised test strategy, based upon using the WebSphere Business Modeller tool, for.NET financial reporting package. Computer Sciences Corporation (CSC) –at British Aerospace – Test Manager Bid support work, creating service response, test strategy and plans • NHS 111 service in Hampshire, working with South Central Ambulance Service; • NHS 111 service in Surrey, Sussex, Kent & Maidenhead, working with SE Coast Ambulance; • Rail Service Provisioning (timetables and ticketing) for all major UK ticket suppliers; • Security data validation (complex data migration) for the Kingdom of Saudi Arabia; • Metropolitan Police secure data system - OGC bid standards; • Physical Security Information Management (PSIM); • Axa Wealth finance; • Test facility in response to security threat of server equipment manufactured in the Far East. BAE Systems - Detica - Senior Manager CD Catalogue and Online Ordering Tested online Sales procurement system. TesCom for Radio Spares Retail Stock Control Test Consultant. Testing of company server systems (finance and stock control systems). Bunzl Fine Paper Multimedia Multimedia CD ROM Author/Product Manager - Wrote educational multimedia CD-ROM's. Microbooks and I-Seek. Digital TV Test Consultant - Produced the HTML test scripts (including Java script) for Digital TV. TesCom at C&WW Web authoring Web site authoring (XML, HTML and Java Script). Various small projects Data Management Multilingual Information and Document Access System (MIDAS) - devised test strategy. Canon Research Europe Ltd Mapping Test Consultant - Produced test strategy and methodology for new geographic mapping system. National Topographic database (NTD2) System Integration. TesCom at Ordnance Survey – Test Consultant Graphics Small Object Modeller - 3D rendering testing - devised test strategy for new technology. Canon Research Europe Ltd
  5. 5. Sector Details Company Speech recognition Embedded voice / speech recognition systems for PDA’s. Devised test strategy. Canon Research Europe Ltd Annex B – References • LinkedIn Profile (including recommendations): http://uk.linkedin.com/in/islandsystems • Service Delivery Manager - A UK Insurance Company - "We found Ian to be a professional competent consultant who impressed a wide audience with his deep knowledge of Testing methodology. We would not hesitate to recommend Ian and hope to work with him again in the future." • Engineering Manager - Symbian Software - "Ian introduced a new Test Analysis process which enabled a balanced approach to target setting leading to a confirmed, measured, 42% defect reduction of which 30% were directly attributable to improved functional testing. Ian's work directly enabled the company to have its best year for delivered quality of our product to our customers leading to faster time to market and potential profitability. This is particularly impressive as it required leadership across 4 continents in 5 locations with a total of 750 engineers. Ian achieved this change through team work and positive reinforcement even convincing the most sceptical managers and engineers." • Chief Technology Officer - Computer Science Corporation - "Ian is a strong technologist and educated thinker he is a real asset for the company and clients". • "Ian had led the team by example and actively driven the account strategy. He has built the test team and mentored and coached staff, Project managers and C Level Executives in his vision and approach." • MD for IT - HelpHire Ltd - “Ian successfully took on the difficult role of coordinating both in-house testing staff and testing contractors to try to achieve a consistently high quality of testing on a major project using both automated and manual approaches. He improved our approach, and developed metrics to demonstrate this. He has a good eye for detail, and clear ideas about what he wants to achieve.” • Project Manager – Police IT Organisation (National Police Improvement Agency) – “Ian has shown himself to be a very capable leader and has demonstrated sound judgement in the manner in which he has managed his role. I would have no hesitation in working with him again on any of my projects.” • Head of Test Practice - BAE Systems Detica "Ian has a great depth of testing experience, particularly in the field of defect analysis and this greatly aided the creation and development of the practice. He is also a highly enthusiastic mentor for more junior members of staff and has a great passion for testing which he conveys to those around him. Ian is diligent in his work and I would not hesitate to work with him again." • HR Manager - Symbian Software - "While at Symbian, Ian has introduced a number of successful initiatives that have dramatically reduced our defect leakage to customers... During 2008, Symbian saw its lowest ever defect count delivery to customers and moved to becoming world class with one of the lowest defect counts delivered." • Senior Test Leader – Nortel Networks - “Ian’s work was always extremely thorough and he was happy to interact not only with other members of the system test team but development as well. His test cases were of a high quality as were his problem reports. Ian picked up the products very quickly and was happy to find out information on his own. I would definitely employ Ian again.” • Software Development Manager – HelpHire Ltd – “I am happy to provide a personal reference for Ian McDonald. Ian has proved to be a highly experienced and professional individual.” • QA Manager – Eircell – Dublin - “Quick and tactful to persuade others in the merit of his ideas. Once people were on board, he was able to organise the work to be executed and assign people to those tasks. However Ian did not leave the execution of the tests to others. He took an active role and led from the front. This was a key ingredient in his success in this project. Ian was a pleasure to work with. He kept me informed of all-important issues and was always positive in outlook. Always on time, honest and calm he was a model team player.”
  6. 6. Sector Details Company Speech recognition Embedded voice / speech recognition systems for PDA’s. Devised test strategy. Canon Research Europe Ltd Annex B – References • LinkedIn Profile (including recommendations): http://uk.linkedin.com/in/islandsystems • Service Delivery Manager - A UK Insurance Company - "We found Ian to be a professional competent consultant who impressed a wide audience with his deep knowledge of Testing methodology. We would not hesitate to recommend Ian and hope to work with him again in the future." • Engineering Manager - Symbian Software - "Ian introduced a new Test Analysis process which enabled a balanced approach to target setting leading to a confirmed, measured, 42% defect reduction of which 30% were directly attributable to improved functional testing. Ian's work directly enabled the company to have its best year for delivered quality of our product to our customers leading to faster time to market and potential profitability. This is particularly impressive as it required leadership across 4 continents in 5 locations with a total of 750 engineers. Ian achieved this change through team work and positive reinforcement even convincing the most sceptical managers and engineers." • Chief Technology Officer - Computer Science Corporation - "Ian is a strong technologist and educated thinker he is a real asset for the company and clients". • "Ian had led the team by example and actively driven the account strategy. He has built the test team and mentored and coached staff, Project managers and C Level Executives in his vision and approach." • MD for IT - HelpHire Ltd - “Ian successfully took on the difficult role of coordinating both in-house testing staff and testing contractors to try to achieve a consistently high quality of testing on a major project using both automated and manual approaches. He improved our approach, and developed metrics to demonstrate this. He has a good eye for detail, and clear ideas about what he wants to achieve.” • Project Manager – Police IT Organisation (National Police Improvement Agency) – “Ian has shown himself to be a very capable leader and has demonstrated sound judgement in the manner in which he has managed his role. I would have no hesitation in working with him again on any of my projects.” • Head of Test Practice - BAE Systems Detica "Ian has a great depth of testing experience, particularly in the field of defect analysis and this greatly aided the creation and development of the practice. He is also a highly enthusiastic mentor for more junior members of staff and has a great passion for testing which he conveys to those around him. Ian is diligent in his work and I would not hesitate to work with him again." • HR Manager - Symbian Software - "While at Symbian, Ian has introduced a number of successful initiatives that have dramatically reduced our defect leakage to customers... During 2008, Symbian saw its lowest ever defect count delivery to customers and moved to becoming world class with one of the lowest defect counts delivered." • Senior Test Leader – Nortel Networks - “Ian’s work was always extremely thorough and he was happy to interact not only with other members of the system test team but development as well. His test cases were of a high quality as were his problem reports. Ian picked up the products very quickly and was happy to find out information on his own. I would definitely employ Ian again.” • Software Development Manager – HelpHire Ltd – “I am happy to provide a personal reference for Ian McDonald. Ian has proved to be a highly experienced and professional individual.” • QA Manager – Eircell – Dublin - “Quick and tactful to persuade others in the merit of his ideas. Once people were on board, he was able to organise the work to be executed and assign people to those tasks. However Ian did not leave the execution of the tests to others. He took an active role and led from the front. This was a key ingredient in his success in this project. Ian was a pleasure to work with. He kept me informed of all-important issues and was always positive in outlook. Always on time, honest and calm he was a model team player.”

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