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Digital Business Transformation for Energy & Utility company

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Digital Business Primer for Energy & Utility

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Digital Business Transformation for Energy & Utility company

  1. 1. Digital Business Transformation •The Convergence of Cloud, Big Data, Social, Mobile & IoT Released for Public Distribution October 2014 •ILHAM AHMED •iahmed@zayndigital.com
  2. 2. The Energy & Utilities sector is being affected by 4 macro conditions. Demand Growth Is Slowing Public Distribution 2 Energy Efficiency Is Growing Distributed Generation Is Rising Generation Mix Is Changing
  3. 3. Most IT leaders wish to increase speed & innovation while continuing to lower cost & operational risk Increased Speed & Innovation Public Distribution 3 Reduced Risk & Cyberattacks Accelerated Growth Lower Cost
  4. 4. And these leaders needs to address all aspects of their functional domain. Technology Operations App. Developers End-Users Business Applications Business Applications … … Business Public Distribution 4 Applications Business Applications … Internal SDLC Processes & Tools On-premise IT Infrastructure including Data Centers, Compute, Network, Storage, Security and related People and Processes
  5. 5. Which can get complicated as the business investigates internal and external options. Technology Operations App. Developers End-Users Business Applications Business Applications … … Business Applications Public Distribution 5 Business Applications … External Infrastructure Providers (Co-location, Hosting, DR, Outsourcing) External Application Providers for Business Users & their Customers External Platform Providers for Application Developers Internal SDLC Processes & Tools On-premise IT Infrastructure including Data Centers, Compute, Network, Storage, Security and related People and Processes
  6. 6. What is Digital Business Transformation? Customer Self-Service Physical-Digital Public Distribution 6 Digital Business Digital Customer Experience Digital Operational Excellence Higher Revenue  Customer Understanding & Segmentation Omni-channel Selling & Marketing Higher Margin  Enhanced Operational Capabilities & Efficiencies Employee Enablement Data-Driven Decision Making Integration Digital Products New Business Models
  7. 7. A digital technology foundation is necessary for such a transformation. Higher Revenue  Public Distribution 7 Higher Margin  Digital Customer Experience Digital Operational Excellence
  8. 8. Cloud Computing alone can achieve some of these benefits. Public Distribution 8
  9. 9. And the benefits grow with the level of an organization’s cloud computing maturity. Public Distribution 9
  10. 10. But, Cloud Computing has many flavors – IaaS, PaaS, SaaS, Private, Public, Hybrid – with a host of technologies… SaaS Software as a Service PaaS Platform as a Service IaaS Infrastructure as a Service • Source and run complete application from a service provider • Quicker adoption • Faster deployment of end-user application • Minimal application development effort • Middleware in the cloud • Rapid application development, deployment & change • Fine-grain elasticity of software services • Need to buy into PaaS provider’s vision and constraints • Private or Public • Higher utilization of infrastructure assets • Lower cost of operations • Faster provisioning Public Distribution 10
  11. 11. A comprehensive Cloud Computing architectural blueprint is the foundation to a successful design and deployment. Technology Operations App. Developers End-Users App. Storage and Execution IaaS Business Support Services (Service Catalog, Provisioning Portal, Automation, Metering, Billing) Virtualized Infrastructure (Compute, Network, Storage) Public Distribution 11 Business Application available as Software-as-a-Service from 3rd Party Provider Business Applications Business Applications … … Business Applications Physical Infrastructure (Compute, Network, Storage) Infrastructure Mgmt. Services (Compute, Network, Storage Resource Management) Infrastructure Operations Services (Backup & Security Management) IaaS Operations Support Services (Orchestration, Monitoring) Business Applications … Platform-as-a- Service from 3rd Party Providers Public IaaS Clouds Infrastructure-as-a- Service from 3rd Party Providers Hybrid Cloud API Public SaaS Clouds Private Cloud Public PaaS Authentication Messaging Metrics & Logging Routing App. Lifecycle Management Service Brokers (Databases, 3rd party services) Message Bus
  12. 12. And can be supported by different ecosystem of vendors to various degrees. Technology Operations App. Developers End-Users Business Applications Business Applications … … Business Public Distribution 12 Applications Business Applications … Public IaaS Clouds Public SaaS Clouds Private Cloud Public PaaS … …
  13. 13. This technical architecture can vary by the type of workload with the general purpose design satisfying 80% of the cases. General Purpose Massively Scalable Service Provider Cloud Infrastructure, Very Large Enterprises Bursting to Public Cloud, DR, Dev/Test, Federated Cloud, Legacy Environment Public Distribution 13 Compute Focused Storage Focused Multi-site Network Focused Hybrid Cloud Most Common with a Balanced Workload Across All Components High Performance Computing (HPC), Big Data Analytics, PaaS, Network Function Virtualization Archive/Backup/HSM, Analytics with Parallel Filesystems, Databases, Content Distribution Content Distribution Network, High speed/High Volume Transaction System, VDI, VOIP, HPC Geo-location Sensitive Data, Data Locality, Risk Management Support
  14. 14. Using the requirements & workload as a guide, a technical design should be established – e.g. a VMware design* Technology Operations IaaS Business Support Services Virtualized Infrastructure Physical Infrastructure vSphere with Operations Management vRealize Automation Center vRealize Orchestrator vRealize Business (Chargeback) vRealize Operations & Log Insight NSX VIPR or Public Distribution 14 Infrastructure Mgmt. Services (Compute, Network, Storage Resource Management) Infrastructure Operations Services (Backup & Security Management) IaaS Operations Support Services Private Cloud VSAN Compute Network Storage * Representative component design
  15. 15. Or an OpenStack design* Technology Operations IaaS Business Support Services Virtualized Infrastructure Physical Infrastructure O-Horizon (Dashboard) O-Nova (Compute) 3rd Party Automation Tools O-Juju O-Heat (Orchestration) O-Neutron (or Cisco ACI VMware NSX) Public Distribution 15 Infrastructure Mgmt. Services (Compute, Network, Storage Resource Management) Infrastructure Operations Services (Backup & Security Management) IaaS Operations Support Services Private Cloud 3rd Party Cost Mgmt. & Billing Tools Chef or Puppet (Orchestration) O-Swift (Object) O-Cinder (Block) O-Glance (Image) Compute Network Storage * OpenStack open source components are evolving rapidly and in various state of being ready for production use.
  16. 16. Big Data is a critical component of digital transformation especially in the Energy & Utilities companies. #1 Descriptive #2 Predictive #3 Prescriptive • Faster Production of Historical Dashboards and Reports for: • Sales/Revenue • Costs • Generation • Transmission & Distribution (T&D) • Spot Real-time Divergences in Generation and T&D • Reduce Costs by Better Maintenance Management • Better Demand Management (From Customers to Generation) – “Smart Meters to Smart Grids” • Active EH&S Compliance Management • Better Risk/Compliance Management • Efficient Supply Chain Management • Leak and Fraud Detection Public Distribution 16 • Use of 4D Seismic Data and/or Geophysical Data to Model New Market • Model Essential Geophysical Features and Production Data for each Well • Streamlined Talent Management Key Drivers: • Improve Generation Performance • Transform the Utility Network (T&D) • Drive Operational Efficiencies • Transform Customer Operations
  17. 17. A Big Data Architecture is an “application” that sits of top of the Cloud. Structured and Unstructured Data Cloud Infrastructure Public Distribution 17 The 4 V’s of Big Data Volume (Scale of Data) Velocity (Speed of Streaming Data) Variety (Different Types of Data) Veracity (Quality of Data)
  18. 18. For example, a Hortonworks Hadoop Architecture Source: Hortonworks Public Distribution 18
  19. 19. Or a “Big Data + Mobility + Cloud” aka. SaaS Salesforce Analytics Cloud (Business Case is critical) Source: salesforce.com Public Distribution 19
  20. 20. Success with Big Data projects is not just about technology. 1 Start with the end in mind 2 Tools and technologies are only part of the story, source of data is key 3 Establish a data governance framework & review 4 Lastly, it’s all about the people Public Distribution 20
  21. 21. The Vendor Landscape is Confusing… Public Distribution 21
  22. 22. … so, a well-defined strategy is critical to a digital transformation. Define Digital Strategy Public Distribution 22 Develop Technical Design Develop Detailed Implementation Plan Implement, Monitor and Adapt • Define future state requirements • Define new software models • Develop functional architecture • Develop high-level implementation roadmap • Develop Business Case • Define and validate detailed requirements • Document design principles • Develop technical design • Develop Bill of Materials • Develop Detailed Project Plan • Develop Contingency Plans • Develop Communication Plan • Develop Operations Guide • Implement Design • Enable Self-service • Perform user training • Monitor and Adapt
  23. 23. And when deployed, will drive positive shareholder value. Public Distribution 23
  24. 24. Where can we help? IT Advisory • Interim CTO • Enterprise Architect • M&A Due Diligence/Integration • IT Strategy • Program Management • Staffing Public Distribution 24 Cloud Computing • Cloud Assessment • Cloud Business Case • Cloud Strategy & Roadmap • Cloud Security • Cloud Automation Design • Cloud Implementation Big Data • Big Data Assessment • Big Data Business Case • Big Data Strategy & Roadmap • Big Data Security • Analysis and Visualization • Big Data Implementation Data Center Services • Data Center Strategy • Data Center Planning • Data Center Migrations
  25. 25. Thank you! www.zayndigital.com info@zayndigital.com (855)-ZAYN-333

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