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Case Study “Change Management in Health IT: The Elephant is Leaving the Room”
The one true constant in the field of healthcare and HIT in particular, is change. The best technology implemented in a perfect way can fail if organizational change is not managed. And the most important part of change management is truly understanding the origin, the destination, and the obstacles. We will discuss the motivators and de-motivators of change and how to address each in order to optimize the first and mitigate the latter. The understanding of your change journey is a key factor in successful transformation.
At the end of the presentation the participant:
∙ Will have a practical framework to identify both the intellectual and the emotional drivers and barriers to change
∙ Understand how to describe mitigating the intellectual aspect of resistance to change
∙ Will be able to describe how to mitigate the emotional aspect of resistance to change
∙ Will be able to describe how to reduce resistance to the change process by understanding the environmental barriers to change