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Kaiser Permanente Innovation:Leveraging Technology for Patient BenefitChip Strosnider, Kaiser Permanente Georgia Informati...
Proprietary and Confidential to Kaiser PermanenteMedical Facilities (29 locations)Urgent Care Centers (30 locations)3 Core...
Proprietary and Confidential to Kaiser PermanenteNew Comprehensive Medical Centers (CMCs)• 24/7 Advanced Care Center-staff...
Proprietary and Confidential to Kaiser PermanenteKP Georgia Recognized as a Health Care Leaderin the Southeast#1 in Georgi...
Proprietary and Confidential to Kaiser PermanenteKaiser Permanente Georgia (KPGA)Delivers Technology Enabled MedicineThrou...
Proprietary and Confidential to Kaiser PermanenteThe Future of Innovation
7SecureEmailSecure Email(attachment)PatientQuestionnaireStore & ForwardSMS Appt.ReminderSMS WellnessAnalysisBidirectional ...
Proprietary and Confidential to Kaiser Permanente8Proprietary and Confidential to Kaiser Permanente
Proprietary and Confidential to Kaiser Permanente9Proprietary and Confidential to Kaiser Permanente
SMS Appointment Reminders andMore…Proprietary and Confidential to Kaiser Permanente
11Proprietary and Confidential to Kaiser Permanente
© 2010 The Corporate Executive BoardCompany. All Rights Reserved.CIO6385110SYN12Proprietary and Confidential to Kaiser Per...
© 2010 The Corporate Executive BoardCompany. All Rights Reserved.CIO6385110SYN13Proprietary and Confidential to Kaiser Per...
Proprietary and Confidential to Kaiser PermanenteMobile Access to EMR (iPhone)Haiku (read only KPHC on iPhone *) + Good (M...
Proprietary and Confidential to Kaiser PermanenteMobile Access to EMR (iPad)Canto (read only KPHC on iPad *) + Good (MDM +...
Chronic Disease Home MonitoringProprietary and Confidential to Kaiser Permanente
© 2010 The Corporate Executive BoardCompany. All Rights Reserved.CIO6385110SYN17Proprietary and Confidential to Kaiser Per...
Proprietary and Confidential to Kaiser Permanente
Oracle ConfidentialVirtual Concierge Enables Continuous Improvement*These capabilities allow KP to create competitive adva...
Proprietary and Confidential to Kaiser PermanenteConsumer Mobile Roadmap• In the next 12 months, Kaiser Permanente will de...
© 2010 The Corporate Executive BoardCompany. All Rights Reserved.CIO6385110SYN21Proprietary and Confidential to Kaiser Per...
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iHT2 Health IT Summit Atlanta 2013 – J.A. “Chip” Strosnider , Jr. , Director, Business Technology Planning & Portfolio Management, Regional Innovation Leader, GA KP-IT Closing Keynote: Accelerating HealthCare Delivery through EHR Optimization

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J.A. “Chip” Strosnider , Jr.
Director, Business Technology Planning & Portfolio Management
Regional Innovation Leader, GA KP-IT

Closing Keynote "Kaiser Permanente Innovation: Leveraging Technology for Patient Benefit"

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iHT2 Health IT Summit Atlanta 2013 – J.A. “Chip” Strosnider , Jr. , Director, Business Technology Planning & Portfolio Management, Regional Innovation Leader, GA KP-IT Closing Keynote: Accelerating HealthCare Delivery through EHR Optimization

  1. 1. Kaiser Permanente Innovation:Leveraging Technology for Patient BenefitChip Strosnider, Kaiser Permanente Georgia Information TechnologyDirector, Business Technology Planning & Portfolio ManagementRegional Innovation LeaderInstitute for Health Technology Transformation, Atlanta, April 24, 2013
  2. 2. Proprietary and Confidential to Kaiser PermanenteMedical Facilities (29 locations)Urgent Care Centers (30 locations)3 Core Hospitals (11 locations)UHNearly 90% of Atlantans live within a 15 minute drive of aKaiser Permanente Medical FacilityKaiser Georgia Integrated Delivery System Kaiser’s Integrated Delivery System servesmetro-Atlanta and Athens Members conveniently access 29 Kaiser carelocations, including: Micro Facilities – provide members withprimary care, pharmacy and lab inmedical offices situated in town centersand retail locations Medical Office Buildings – offer primaryand specialty care, as well as pharmacy,lab and radiology Comprehensive Medical Centers –primary care, sub-specialties, outpatientsurgery, 23-hour observation, and high-acuity urgent care (services vary bylocation)
  3. 3. Proprietary and Confidential to Kaiser PermanenteNew Comprehensive Medical Centers (CMCs)• 24/7 Advanced Care Center-staffed by boardcertified emergency medicine physicians• 23/59 clinical decision unit with treatment bays• Medical and surgical subspecialties• Procedure suite for outpatient surgery• Infusion Center and nuclear medicine camera• After hours care center• Advanced imaging and diagnostic servicesGwinnettTownParkSouthwood(Opening 2014)
  4. 4. Proprietary and Confidential to Kaiser PermanenteKP Georgia Recognized as a Health Care Leaderin the Southeast#1 in Georgia8 consecutive yearsTop in the Southeast5 consecutive yearsKP Georgia Medical Grouprecognized4 consecutive yearsQuality Service Top Notch Docs
  5. 5. Proprietary and Confidential to Kaiser PermanenteKaiser Permanente Georgia (KPGA)Delivers Technology Enabled MedicineThrough our Epic-based EMR, called KP HealthConnect or KPHC
  6. 6. Proprietary and Confidential to Kaiser PermanenteThe Future of Innovation
  7. 7. 7SecureEmailSecure Email(attachment)PatientQuestionnaireStore & ForwardSMS Appt.ReminderSMS WellnessAnalysisBidirectional SMSQuality SurveyCapsuleBiometricMonitors intoKPHCCapsule BiometricMonitors intoKPHCMOB-MOBTeleSpecialityMobile Imagery(MIM)Home Monitoring BLHealthcarePatient MonitoringiBGStar AsthmapolisNew MemberOnboardingLab Coat ofthe FutureWound WandE-StethoscopeDermascopeExam CamOtoscopeMatureState of the ArtEmergingMobile Access toPatient RecordsProprietary and Confidential to Kaiser Permanente
  8. 8. Proprietary and Confidential to Kaiser Permanente8Proprietary and Confidential to Kaiser Permanente
  9. 9. Proprietary and Confidential to Kaiser Permanente9Proprietary and Confidential to Kaiser Permanente
  10. 10. SMS Appointment Reminders andMore…Proprietary and Confidential to Kaiser Permanente
  11. 11. 11Proprietary and Confidential to Kaiser Permanente
  12. 12. © 2010 The Corporate Executive BoardCompany. All Rights Reserved.CIO6385110SYN12Proprietary and Confidential to Kaiser Permanente
  13. 13. © 2010 The Corporate Executive BoardCompany. All Rights Reserved.CIO6385110SYN13Proprietary and Confidential to Kaiser Permanente
  14. 14. Proprietary and Confidential to Kaiser PermanenteMobile Access to EMR (iPhone)Haiku (read only KPHC on iPhone *) + Good (MDM + KP e-mail) + IMBills (remote charge capture)Proprietary and Confidential to Kaiser Permanente
  15. 15. Proprietary and Confidential to Kaiser PermanenteMobile Access to EMR (iPad)Canto (read only KPHC on iPad *) + Good (MDM + KP e-mail)
  16. 16. Chronic Disease Home MonitoringProprietary and Confidential to Kaiser Permanente
  17. 17. © 2010 The Corporate Executive BoardCompany. All Rights Reserved.CIO6385110SYN17Proprietary and Confidential to Kaiser Permanente
  18. 18. Proprietary and Confidential to Kaiser Permanente
  19. 19. Oracle ConfidentialVirtual Concierge Enables Continuous Improvement*These capabilities allow KP to create competitive advantage1 2 3 4 5 6 75671234Proprietary and Confidential to Kaiser Permanente
  20. 20. Proprietary and Confidential to Kaiser PermanenteConsumer Mobile Roadmap• In the next 12 months, Kaiser Permanente will deliver mobile capabilities to meet consumer expectationsand deliver anytime, anywhere, personalized healthcareNative Appthat Calls OptimizedWeb Features• Sign On (o)• My Health Manager- My Medical Record (o)- Pharmacy Center (o)- Appointment Center (o)- Message Center (o)• Find Locations (n)Native Appthat Calls OptimizedWeb Features• Sign On (n)• My Health Manager- My Medical Record (n)- Pharmacy Center (n)- Appointment Center (o)- Message Center (o)• Find Locations (n)• Pull Notifications (n)• Help / FAQ (o,n)• Improved Design ElementsNative Appthat Calls OptimizedWeb Features• Sign On (n)• My Health Manager- My Medical Record (o)- Pharmacy Center (o)- Appointment Center (o)- Message Center (o)• Find Locations (n)• Pull Notifications (n)• Help / FAQ (o,n)• Improved Design ElementsNative Appthat Calls OptimizedWeb Features• Sign On (n)• My Health Manager- My Medical Record (n)- Pharmacy Center (o)- Appointment Center (o)- Message Center (o)• Find Locations (n)• Pull Notifications (n)• Help / FAQ (o,n)• Improved Design ElementsNative Appthat Calls OptimizedWeb Features• Sign On (n)• My Health Manager- My Medical Record (n)- Pharmacy Center (n)- Appointment Center (o)- Message Center (n)• Find Locations (n)• Pull Notifications (n)• Help / FAQ (o,n)• Improved Design Elements• Provider Search (n)Native Appthat Calls OptimizedWeb Features• Sign On (n)• My Health Manager- My Medical Record (n)- Pharmacy Center (n)- Appointment Center (n)- Message Center (n)• Find Locations (n)• Pull Notifications (n)• Help / FAQ (o,n)• Improved Design Elements• Provider Search (n)• Push Notification (n)KP LocatorIntegrated features into KP Locatorapp & retired as stand alone appiPhone May 2012 July 2012 September 2012 December 2012 March 2013 May 2013Android App (launched in conjunction with above)iPad App ReleaseNative Appthat Calls OptimizedWeb Features• Sign On (n)• My Health Manager- My Medical Record (o)- Pharmacy Center (o)- Appointment Center (o)- Message Center (o)• Find Locations (n)• Pull Notifications (n)• Improved Design Elements(n)=native (o)=optimized webBlue text Indicates a new orupdated from optimized tonative featureLegendSameas aboveSameas aboveSameas aboveSameas aboveSameas aboveNOTE: Above screenshots are mock-ups only. Final designs TBD.KP 2.2KP 2.1KP 2.0 KP 2.3 KP 2.4 KP 2.5Proprietary and Confidential to Kaiser Permanente
  21. 21. © 2010 The Corporate Executive BoardCompany. All Rights Reserved.CIO6385110SYN21Proprietary and Confidential to Kaiser Permanente

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