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A Decade of Disruption
Scott Lundstrom
GM – IDC Health Insights
1
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Disruption
 More than a bump in the road
 A significant change ...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Is Health Being Disrupted?
 Is the Affordable Care Act really di...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
4
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
5
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Disrupting Health
 Disrupting health requires deeper changes
• 5...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
The Real Disruptors
 Industrialization
 Business model change
...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
The Industrial Revolution in Health
 Industrial markets are valu...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Business Model Change
 We are the last generation of the old sys...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
New Business Models Drive at least
50% of Healthcare IT Growth
Gr...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
New roles in care delivery
 Taking on risk changes
the scope and...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Consumer facing technologies
 Omni-channel Healthcare
 Monitori...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
The Four Cs of Consumer mHealth
13
Consume
 View health-related ...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
 More sourcing/less making
• Hybrid dev ops
• Contracting for ri...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
New IT architecture options
 The gross externalization of everyt...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Cloud Adoption Across 3 Industries
16
IDC CloudTrack, October 201...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Driving Towards Triple Aim / Health Reform
Triple Aim
Health Refo...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Contact Information
18
Join me and your peers and the conversatio...
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
19
Except as otherwise noted, the information enclosed is the int...
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Health IT Summit in Chicago 2014 – “A Decade of Destruction” with Scott Lundstrom, Group Vice President, IDC Health Insights

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Health IT Summit in Chicago 2014 – “A Decade of Destruction” with Scott Lundstrom, Group Vice President, IDC Health Insights

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Health IT Summit in Chicago 2014 – “A Decade of Destruction” with Scott Lundstrom, Group Vice President, IDC Health Insights

  1. 1. A Decade of Disruption Scott Lundstrom GM – IDC Health Insights 1
  2. 2. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Disruption  More than a bump in the road  A significant change in value (Supply) • Cost • Service / delivery / integration • Convenience • Market Consolidation  A significant change in business models (Demand) • Regulation • Technical Innovation • Business Innovation 2
  3. 3. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Is Health Being Disrupted?  Is the Affordable Care Act really disruptive?  What other disruptive forces challenge us?  How does this play out over the next five years? 3
  4. 4. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 4
  5. 5. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 5
  6. 6. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Disrupting Health  Disrupting health requires deeper changes • 51% of costs from Hospitals and Physicians • 10% of costs from Drugs • Long term care growing • Consumer  Value based initiatives will focus on quality and • Lower cost care delivery • Lower cost settings of care 6
  7. 7. © IDC Visit us at IDC.com and follow us on Twitter: @IDC The Real Disruptors  Industrialization  Business model change  Consumer facing technologies  Organizational Changes  New roles in care delivery  New IT architecture options 7
  8. 8. © IDC Visit us at IDC.com and follow us on Twitter: @IDC The Industrial Revolution in Health  Industrial markets are value based  Industrial processes are quality managed  First time quality is driven by data • Process (Lean Six Sigma) • People • Technology  Value in Health is outcome driven, and there is tremendous value in tackling outcome variability  To improve clinical and financial outcomes health must be defined beyond clinical and financial terms 8
  9. 9. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Business Model Change  We are the last generation of the old system  Community wellness is the new mantra  Risk forces model and process redesign  Care delivery team composition changes  IT products evolve quickly  Integrating clinical, risk, and financial data becomes a priority 9
  10. 10. © IDC Visit us at IDC.com and follow us on Twitter: @IDC New Business Models Drive at least 50% of Healthcare IT Growth Growth Areas • Analytics • Mobile • Cloud • Services • Population Health Management • Consumer Engagement • Consumer “Retail” Sales Model 10 U.S. Provider: ACO/Medical Home Ownership Models Consumer Engagement Quality–based Payment Europe: Focus on sustainability and appropriateness Maintaining the right level of access and increased quality while limiting growth in spending Renewed focus on key back office processes, with cloud-based shared procurement platforms and big data and analytics for spend management Asia Pacific: Private payers enter the market Emergence of Personal health Management
  11. 11. © IDC Visit us at IDC.com and follow us on Twitter: @IDC New roles in care delivery  Taking on risk changes the scope and type of roles that matter  The “next best action” to improve health and reduce cost may not be clinical 11 Clinical & Financial Family support Behavioral Fitness Activities of Daily Living Access to Health Services Nutrition Compliance Access to Community Services Transportation Equipment Social Engagement Education Financial House Cleaning Home Maintenance
  12. 12. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Consumer facing technologies  Omni-channel Healthcare  Monitoring and communicating  Next best action  Creating a positive, health focused channel to improve wellness, access, and outcomes 12
  13. 13. © IDC Visit us at IDC.com and follow us on Twitter: @IDC The Four Cs of Consumer mHealth 13 Consume  View health-related Web sites for health and wellness, plus chronic conditions  Mobile access test results and medication history through portals and PHRs Communicate  Omni-channel  Alerts and care gap reminders to consumers  Biometric data and health status updates to clinicians  Patient adherence Connect  Channel consistency  Integration of mobile with daily activities  Social media and healthcare games Collaborate  Care coordination with care teams  Active management of health issues through consumer engagement and incentives programs  Video chat
  14. 14. © IDC Visit us at IDC.com and follow us on Twitter: @IDC  More sourcing/less making • Hybrid dev ops • Contracting for risk and agility  Analytics as architecture • Data management • Governance  Commercialization • Information / Process as a service • Joint ventures, partnerships, networks Organizational Changes 14 40% 60% Building / implementing IT Systems Governing and Managing IT Systems n=131 Source: IDC's 2013 IT Staffing Survey - Jun 2013 59% 41% Technical Skills are Primary Skill Set Business Skills are Primary Skillset
  15. 15. © IDC Visit us at IDC.com and follow us on Twitter: @IDC New IT architecture options  The gross externalization of everything  Virtualized, private cloud is a good starting point  Analytics move from the edge to the platform  Governance, risk, security, and agility drive many to service providers  Community health requires an open platform 15
  16. 16. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Cloud Adoption Across 3 Industries 16 IDC CloudTrack, October 2013 n=177 for manufacturing n=153 for healthcare N=81 for government
  17. 17. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Driving Towards Triple Aim / Health Reform Triple Aim Health Reform 5 Year Horizon Value of Transformation Patient Experience Cost Population Health EHR HIE Compliance Competitive Advantage Predictive Reactive Prescriptive DataDriven Now Value-based PaymentsDisease Management Risk Management Integrated Care and Health / Wellness Accountable Care Case Management At Risk Contracting Population Health Care Coordination Volume-based Payments
  18. 18. © IDC Visit us at IDC.com and follow us on Twitter: @IDC Contact Information 18 Join me and your peers and the conversations in our IDC Health Insights Community The Business of Healthcare + Technology http://idc-insights-community.com/health Scott Lundstrom Group Vice President and General Manager IDC Health Insights slundstrom@idc.com https://www.facebook.com/ IDCResearch Follow me on: Follow IDC on:
  19. 19. © IDC Visit us at IDC.com and follow us on Twitter: @IDC 19 Except as otherwise noted, the information enclosed is the intellectual property of IDC Health Insights, an IDC company. Copyright 2013 - Reproduction is forbidden unless authorized. All rights reserved. Please refer to Health Industry Insights’ Terms of Use policy at http://www.idc.com/HII/PR/PRtermsofuse.jsp for more information about our terms and conditions. If you have any questions regarding permissions and restrictions regarding our brand and content, please contact Mary Conroy at 508-988-6746. Terms of Use Policy

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