Building and Managing an Online Community at Social Media Business Forum 2009

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These slides were used at the "Building and Managing an Online Community" panel at Social Media Business Forum.

The panel also featured Laurie Smithwick and Ryan Boyles.

We shared some tips for the building, management and growth of an online community.

Published in: Technology, Business
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Building and Managing an Online Community at Social Media Business Forum 2009

  1. 1. Building and Managing an Online Community<br />
  2. 2. Ryan Boyles – Twitter: @theRab<br />Community Manager and Software Engineer, IBM (ibm.com)<br />mobthink.com<br />Patrick O’Keefe – Twitter: @iFroggy<br />Owner, iFroggy Network (ifroggy.com)<br />Author, “Managing Online Forums” (managingonlineforums.com)<br />Laurie Smithwick – Twitter: @UpsideUp<br />Founder, kirtsy (kirtsy.com)<br />Creative Director, LEAP Design (leapdesign.com)<br />
  3. 3. #smbfa11<br />
  4. 4. #smbfa11<br />Community Roles<br />
  5. 5. #smbfa11<br />Community Structure<br />
  6. 6. #smbfa11<br />Community Participation and Cultivation<br />
  7. 7. #smbfa11<br />Not my real briefcase.<br />Community Monetization<br />
  8. 8. #smbfa11<br />Why Bother?<br />(a.k.a The Business Value of Community)<br />
  9. 9. #smbfa11<br />Questions? Please Ask!<br />
  10. 10. Ryan Boyles – Twitter: @theRab<br />Community Manager and Software Engineer, IBM (ibm.com)<br />mobthink.com<br />Patrick O’Keefe – Twitter: @iFroggy<br />Owner, iFroggy Network (ifroggy.com)<br />Author, “Managing Online Forums” (managingonlineforums.com)<br />Laurie Smithwick – Twitter: @UpsideUp<br />Founder, kirtsy (kirtsy.com)<br />Creative Director, LEAP Design (leapdesign.com)<br />

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