iDirect: Case Study - Spawar

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iDirect: Case Study - Spawar

  1. 1. Satellite Network Keeps SoldiersClose To HomeOne of the greatest hardships of military service is spending longstretches of time away from home. Prior to 2003, a soldier’s onlymeans of staying connected with loved ones were letters or theoccasional phone call. Overseas troops often missed momentousfamily milestones without the necessary communications linkto witness them.In March of 2000, the Morale Welfare and Recreation (MWR)Division of United States Army Europe (USAREUR) focused onfinding a solution. With the assistance of the SPAWAR SystemsCenter Atlantic-European Office (SPAWAR Europe), MWR beganbuilding a network capable of supporting high volumes ofvoice, video and data traffic to help foster positive morale andtroop welfare by connecting soldiers with their loved ones.Today this program is sponsored by the Multinational CorpsIraq, U.S. Forces Afghanistan, and the Office of the Secretary ofDefense’s Quality of Life Office.
  2. 2. Satellite Network Keeps Soldiers Close To HomeTurning to SatelliteSince these organizations often operate in remote areas of the world, MWR faced theimmediate challenge of providing troops with connectivity from locations where traditionalterrestrial networks could not reach. To overcome these terrestrial limitations, the SPAWARMWR network utilized satellite connectivity.To support this network, SPAWAR sought a reliable satellite solution that could: • Efficiently handle large volumes of high • Be easily deployed in the field by soldiers quality voice calls, Web browsing, email, with limited or no knowledge of satellite chat and video conferencing or IP technology • Support frequent movement of Internet/ voice cafés as troops relocate
  3. 3. A Vital LinkSPAWAR selected DRS who in turn chose the iDirect GovernmentTechnologies (iGT) satellite communications platform to provide Each café houses a set of stationsthe backbone for the MWR Network, which currently supports with computers and/or telephonesover 600 MegaBits of satellite connectivity for approximately10,000 computers and over 4,000 telephones. SPAWAR chose that military personnel mayDRS Technical Services, Inc. (DRS TSI), a Virginia based supplier of access 24/7 with a prepaid callingintegrated products and services to military forces, intelligence card account.agencies and prime contractors, to manage the network’s tenhubs and more than 780 remotes, one for each Internet cafésite.The Internet cafés are located in designated tents and buildingsat major US military bases throughout the world, includingCamps Victory and Liberty located within Iraq, and at smallerforward deployed installations throughout Southwest Asiaas well. Each café houses a set of stations with computersand/or telephones that military personnel may access 24/7with a prepaid calling card account.Soldiers have access to a variety of communications, includingpersonal email, chatting with family and friends at home,browsing the Internet, and in some locations using Web cameras.Soldiers can use high resolution live video teleconferencingsessions to witness births, graduations and other key momentsin their family life.Additionally, many military personnel utilize the cafés forcontinuing education programs while deployed. Duringdowntime, soldiers can take online courses towards a degreeor certification to enhance their current skill set or for a futureprofession. Specially designated education centers evenoffer troops computer, language and skill-based training.This capability not only provides the soldier with importantadditional education but also valuable promotion pointstoward their next rank.
  4. 4. Satellite Network Keeps Soldiers Close To HomeRapid ExpansionIn connection with the build-up of forces supporting Operation IraqiFreedom and Operation Enduring Freedom, the sponsors directed thatSPAWAR expand the service so as many soldiers as possible could benefitfrom staying connected. In 2007, there were 525 café sites producing 180Megabytes of traffic over satellite. Today, thanks to the ability to manageexisting traffic and maximize space capacity from iDirect, the network hasexpanded to almost 900 sites transfering more than 600 Megabytes ofshared bandwidth.iGT’s network management system, iVantage, has been a key factorin supporting network growth. With iVantage, network operators cananalyze network traffic volume, as well as project growth patterns.Without the proper tools to monitor traffic, it would be difficult to keepup with the frequent relocation of smaller cafes, located in intersections Ease of Deploymentand small towns at COPs (Command Outpost) and FOBs (ForwardOperating Base). Because of the network’s size and wide reach over the MiddleWith space capacity in the Middle East and Southwest Asia already East, staffing was a concern. iGT’sheavily tapped by standard military use, iGT’s Deterministic TDMA equipment is designed to make(Time Division Multiple Access) technology minimizes cost by effectively deployment simple. Soldiers inmaximizing existing capacity across seven different satellites. With this the field can direct an antennaadvanced TDMA, satellite capacity can be efficiently distributed to over and make a remote operational with limited or no knowledge800 different cafés all on one shared network. of the technology or need forWith iGT providing high quality satellite connectivity on a shared IP technician support.platform, and DRS supporting the network, the SPAWAR Internet CafeProgram is able to reconnect thousands of overseas troops with theirfamilies every day. By leveraging iGT’s satellite platform, SPAWAR willcontinue to add new cafés every week and help additional soldiersstay connected with home — no matter where they are. iDirect Government Technologies 13865 Sunrise Valley Drive Suite 150A Herndon, VA 20171 +1 703.648.8118 www.iDirectGT.com Advancing a Connected World 503H8

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