Experience the Windstream Advantage

571 views

Published on

In this presentation, you are given an overview of Windstream Communications, provider of voice and data network communications, and managed services, to businesses in the United States.

Published in: Health & Medicine
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
571
On SlideShare
0
From Embeds
0
Number of Embeds
6
Actions
Shares
0
Downloads
12
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Experience the Windstream Advantage

  1. 1. Experience The Windstream Advantage © 2013 Windstream Communications, Inc.
  2. 2. Presentations for iCAN Global & HealthePractices Jemahl Nuriddin Director, Enterprise Network Design 2
  3. 3. Agenda  Company Overview  Canvas and Toolbox  WAN Design Drivers  Network Security  Network Reliability & Business Continuity  Building Relationships: Customer Care and Network Operations 3
  4. 4. Company Overview  Advanced Communications & Technology Solutions  Fortune 500 Company with $6 Billion in Annual Revenue  More than 450,000 Business Customers Nationwide  4 Out of 5 Fortune 500 Customers Served  More than 115,000 Fiber Miles  Enterprise-Class Data Centers  Over 150 Offices Across the U.S.  Approximately 14,000 Employees  6 Enterprise Repair and Network Operations Centers 4
  5. 5. The Canvas…Nationwide Presence. 5
  6. 6. The toolbox…Smart Solutions. Personalized Service. Data Solutions Voice Solutions Internet Services  MPLS VPN / VLAN  Dynamic IP  Ethernet  Wireless Data Backup  Private Line  SIP Trunking  Business Class High-Speed Internet  T1 Dedicated Internet  Virtual PBX  Ethernet Internet  Cloud Services  Business Lines  Extra Connect WiFi Hotspot  Dedicated Server  Disaster Recovery as a Service (DRaaS) Equipment Solutions Additional Services  IP Simple  Web & Email Hosting  Communications Systems  Fax-to-Email  Routers / Switches  Audio / Web Conferencing  Video Solutions  Internet Security  Wireless Internet / LAN  Online Backup  Financing  Small Business Bundles  T1 / PRI Data Center Services  Colocation  Enterprise Data Centers  Long Distance / Toll-Free  Foreign TN Cloud Computing  Public Cloud  Private Cloud  Hybrid Cloud  Cloud Storage Managed Services  Managed Network Security  Managed Router  Advanced Application Reporting (AAR)  Managed LAN / WAN  Managed Hosting  OS / Middleware Management  Database Management  Managed Cloud Storage 6  Maintenance & Warranty  PINNACLE Telecommunications Management Solutions  Computer Support & Repair
  7. 7. WAN Design Drivers What drives the need for MPLS Networking? - Private IP internetworking between all sites. - Ability to establish QoS/prioritization hierarchy for mission critical applications. - Bandwidth on demand to support EMR, Tele-medicine, radiology imaging/CT Scan and more. - Rapid deployment. Customizable and consistent services for voice, internet and MPLS “in a box”. 7
  8. 8. Available Quality of Service (QoS) Levels Quality of Service Options to Meet Your Business Needs  Real Time QoS: A voice solutions that delivers premium QoS to your site allowing you to maintain your own VoIP network.  Mission Critical: Customer defined traffic with high priority; Ideal for video conferencing solutions.  Business Critical QoS: A preferred data solution that provides priority treatment to data networking packets over Internet traffic.  Standard Data QoS: A standard data solution enabling customers to share data and Internet applications across all locations 8 Real Time VoIP Real Time always meets the requirements to enter the HOV lane.
  9. 9. Managed Network Security How Can Windstream Help? The Managed Network Security Suite Included Unified Threat Management Features  Fully Managed Next Generation Firewall  Real-Time Updates & Break/Fix Support  Gateway Antivirus  Intrusion Detection/Intrusion Prevention System IDS/IPS  Web Content Filtering  Application Control  Reporting & Administrative Web Portal
  10. 10. Managed Network Security – In Action Managed Network Security - Cloud Multi-Location MPLS Solution – Attack Mitigation Site 2 Site 3 Windstream MPLS Managed Network Security Cloud Windstream Internet Headquarters
  11. 11. Business Continuity - Building blocks Data Network Voice Network Wireless Cloud Services
  12. 12. Business Continuity – Small Scale • 3G / 4G Wireless Legend • If the primary local loop fails, the Managed Wireless Backup product establishes a connection across the 3G (Future 4G) network and out onto the Internet. • As with all Internet Connections, QoS is not supported. Customer purchased circuit Wireless signal
  13. 13. Business Continuity – Large Scale • Data Center Failover Replicate severs, UCS, and inventory, in a Data Center. This gateway can be the primary or the secondary. Customer’s using private MPLS network gain a high level of diversity here because their gateway is in a hardened high availability facility.
  14. 14. Building Relationships: Network Operations Highly Trained Enterprise Repair Center Technicians  Customer advocate for repair issues  Troubleshoot issues if they occur  Provide technical support to solve service inquiries Professional Network Operations Center  Monitors alarms on voice, data and fiber networks  Maintains security and integrity of the network  Reviews and coordinates scheduled maintenance activities Experienced Enterprise Repair Answer Team     14 Performs first-level technical troubleshooting and first-call resolution Strives to answer calls within 20 seconds Constructs a detailed trouble ticket and provides status updates Located nationwide: Cedar Rapids, IA; Charlotte, NC; Greenville, SC; Little Rock, AR and Rochester, NY

×