Science of gratitude a recipe for a happier workplace

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Thanksgiving is fast approaching, and with it the season of gratitude and thankfulness. (OK, and pie.) Expressing gratitude, scholars say, is actually good for us — decreasing depression and increasing happiness. But did you know that gratitude is also good for our companies? Gratitude is a key factor in employee well-being, organizational citizenship and pro-social behavior — all of which impact key metrics like employee engagement, retention and productivity.

Join Globoforce’s Jennifer Sartor and Darcy Jacobsen as they show how gratitude can be a key ingredient in your organization’s recipe for success. Learn:

Why thankful employees are happier employees.
The ROI of employee gratitude.
Key tips to encourage gratitude in your organization.

Published in: Technology, Business

Science of gratitude a recipe for a happier workplace

  1. 1. The Science of Gratitude A recipe for a happier workplace
  2. 2. JEN SARTOR Sr. Product Marketing Manager @globoforce DARCY JACOBSEN Content Manager & Blogger @darcyjacobsen
  3. 3. GLOBOFORCE  Social recognition  Global reach (140 countries)  Powered by SaaS  Mobile access  Data-driven talent analytics 3
  4. 4. What we’ll cover: • • • • • How gratitude makes us happier How gratitude makes us healthier How gratitude makes us better employees Why gratitude is good for the bottom line The recipe for a culture of gratitude 4
  5. 5. Being thanked feels great! “I like being appreciated for the work I do.” 6% 94%
  6. 6. When were you last appreciated at work for a job well done? POLL QUESTION: A. Within the last week B. Within the last month C. Within the last year D. Longer than a year E. Never =( 6
  7. 7. Appreciation impacts the bottom line. “I would work harder if my efforts were recognized.” 22% 78%
  8. 8. Appreciating people also feels great… …and it is good for you.
  9. 9. RESEARCH SHOWS: THANKFUL PEOPLE ARE HAPPIER PEOPLE
  10. 10. Gratefulness Increases Emotional Well-Being Journal of Research in Personality, 2007 The role of gratitude in the development of social support, stress, and depression – Wood, Maltby, Gillett et al 10
  11. 11. Grateful People Get Along Better with Others Clinical Psychology Review, 2009 Gratitude and well-being: A review and theoretical integration - Wood, Froh, Geraghty 11
  12. 12. Grateful People Are More Resilient to Trauma Behaviour Research and Therapy, 2006 Gratitude and hedonic and eudaimonic well-being in Vietnam war veterans – Kashdan, Uswatte, Julian 12
  13. 13. RESEARCH SHOWS: THANKFUL PEOPLE ARE HEALTHIER PEOPLE
  14. 14. Grateful People Sleep Better Journal of Health Psychology, 2012 Differential Effects of Gratitude and Sleep on Psychological Distress in Patients with Chronic Pain– Ng, Wong 14
  15. 15. Grateful People Are Physically Healthier University of Connecticut Professor Glenn Affleck 15
  16. 16. Grateful People Are Less Depressed American Psychologist, 2005 Positive Psychology Progress - Seligman, Steen & Peterson 16
  17. 17. RESEARCH SHOWS: THANKFUL EMPLOYEES ARE BETTER EMPLOYEES
  18. 18. Grateful People Pay It Forward Psychological Science, 2006 Gratitude and Prosocial Behavior: Helping When It Costs You – Bartlett, DeSteno 18
  19. 19. Grateful People Achieve More Journal of Personality & Social Psych, 2003 Counting Blessings Versus Burdens: An Experimental Investigation of Gratitude and Subjective Well-Being in Daily Life – Emmons, McCullough 19
  20. 20. Grateful People are Better Corporate Citizens Journal of Business Ethics, 2007 On the relationship of hope and gratitude to corporate social responsibility – Andersson, Giacalone, Jurkiewicz 20
  21. 21. Grateful People are Less Likely to Burn Out Educational Psychology, 2010 Gratitude, gratitude intervention and subjective well- being among Chinese school teachers in Hong Kong – Chan 21
  22. 22. Grateful People are More Moral Psychological Bulletin, 2001 Is Gratitude a Moral Affect?– McCullough, Kilpatrick et al 22
  23. 23. RESEARCH SHOWS: GIVING IS MOTIVATING
  24. 24. Giving Makes People Happier Harvard Business School, 2009 Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior – Anik, Aknin et al 24
  25. 25. Opportunity to Give Increases Commitment to a Company Academy of Management Journal, 2008 Giving Commitment: Employee support programs and the prosocial sensemaking process – Grant, Dutton 25
  26. 26. Givers Are More Engaged 60% 50% 40% Highly Engaged 56% 30% 20% 10% Highly Engaged 27% 0% Have recognized others Have not recognized in the past year others in the past year
  27. 27. How does giving make you feel? POLL QUESTION: A. Drained B. Energized C. Grateful D. Annoyed 27
  28. 28. GETTING TO THE BOTTOM LINE: HOW DO GIVING AND GRATITUDE CONTRIBUTE TO BUSINESS RESULTS?
  29. 29. Increased engagement 29
  30. 30. Higher organizational commitment 30
  31. 31. More pro-social citizenship behavior 31
  32. 32. Increased social capital 32
  33. 33. Health, happiness and well being 33
  34. 34. THE RECIPE: HOW TO COOK UP A CULTURE OF GIVING AND THANKSGIVING AT YOUR COMPANY.
  35. 35. Create a culture of appreciation • Encourage employees to “catch each other doing things right” • Help workers to be givers • Facilitate “everyone-to-everyone” recognition 35
  36. 36. Encourage organizational “virtuousness” • Give work purpose and meaning • Allow people to flourish and grow • Encourage and reward strength, self-control and resilience 36
  37. 37. Facilitate connections among employees • Tear down intra-organizational barriers • Increase multilateral communication • Foster emotional connections 37
  38. 38. Encourage expression of gratitude • Provide a formal system for thanking co-workers • Make thanks public within your company • Encourage written gratitude 38
  39. 39. Video http://www.globoforce.com/gfblog/2013/the-essential-link-betweenhappiness-and-gratitude/ 39
  40. 40. MOTIVATE & ENGAGE ALL EMPLOYEES
  41. 41. VISIT US: www.globoforce.com SUBSCRIBE: www.globoforce.com/gfblog EMAIL US: darcy.jacobsen@globoforce.com jennifer.sartor@globoforce.com 41

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