Corporate Learning in 2010: Social, Mobile, Collaborative, Engaging and Fun

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At the end of February, during a Chief Learning Officer magazine webinar sponsored by Blackboard, Jeanne Meister, industry expert and icon in the L&D field, spoke about the future of the learning landscape as being social, mobile, collaborative, engaging and fun. This session will be a continuation of the well-attended and highly interactive webinar, exploring in more depth what the next 10 years in the learning and development industry will be like. Meister will cover how your organization will need to adapt to service the many generations now employed in the corporate workforce, as well as how ever-changing technological advancements will impact how things are done. Many powerful real-world examples, as well as practical tips and advice on how to leverage leading trends, will be shared.

Jeanne C. Meister, Founding Partner, Future Workplace

Published in: Business, Career, Technology
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Corporate Learning in 2010: Social, Mobile, Collaborative, Engaging and Fun

  1. 1. Corporate
Learning
in
2010:

 Social,
Mobile,
Collaborative,
Engaging
 and
Fun
 Jeanne Meister Founding Partner, Future Workplace jeanne@futureworkplace.com Copyright, 2010 Future Workplace www.futureworkplace.com
  2. 2. Introductions
 Coming May, 2010 Five Themes: Globalization Five Generations @ Work Increasing Usage of Social Media Learning & Recruiting Go Social 20 Predictions for 2020 Workplace www.the2020workplace.com Copyright, 2010 Future Workplace www.futureworkplace.com
  3. 3. If
you
are
a
healthy
male
or
female
at
 age
60,
you
are
physically
able
to
 work
until
what
age
respectively?
 
 Copyright, 2010 Future Workplace www.futureworkplace.com
  4. 4. If
you
are
a
healthy
male
or
female
at
 age
60,
you
are
physically
able
to
 work
until
what
age
respectively?
 
 Source:
World
Health
Organization

 Copyright, 2010 Future Workplace www.futureworkplace.com
  5. 5. What
Age
Range
Contains
the
 Fastest
Growing

Segment
on
 Facebook? 
 Copyright, 2010 Future Workplace www.futureworkplace.com
  6. 6. What
Age
Range
Contains
the
 Fastest
Growing

Segment
on
 Facebook? 
 Copyright, 2010 Future Workplace www.futureworkplace.com
  7. 7. What
is
the
age
range
of
the
majority
 of
Twitter
users?
 
 Copyright, 2010 Future Workplace www.futureworkplace.com
  8. 8. What
is
the
age
range
of
the
majority
 of
Twitter
users?
 
 Source:
http://blogs.reuters.com/mediafile/2009/03/30/twitter‐older‐than‐it‐looks/
 Copyright, 2010 Future Workplace www.futureworkplace.com
  9. 9. How
much
time
do
kids
8
‐
18
 
 spend
using
a
computer,
watching
TV,
 and
playing
video
games
each
week?
 Copyright, 2010 Future Workplace www.futureworkplace.com
  10. 10. How
much
time
do
kids
8
‐
18
 
 spend
using
a
computer,
watching
TV,
 and
playing
video
games
each
week?
 Source:
http://www.latimes.com/business/la‐fi‐youth‐media21‐2010jan21,0,6874392.story
 Copyright, 2010 Future Workplace www.futureworkplace.com
  11. 11. The
BIG
(Rhetorical)
Question…
 How will the next generation of hyper-connected, globally savvy employees affect the way learning happens in organizations? Copyright, 2010 Future Workplace www.futureworkplace.com
  12. 12. CORPORATE
 LEARNING
 
In
2010

 
 Corporate

 
 

Learning

 
 
 


Is:
 Copyright, 2010 Future Workplace www.futureworkplace.com
  13. 13. COLLABORATIVE Copyright, 2010 Future Workplace www.futureworkplace.com
  14. 14. MOBILE Copyright, 2010 Future Workplace www.futureworkplace.com
  15. 15. ENGAGING Copyright, 2010 Future Workplace www.futureworkplace.com
  16. 16. SOCIAL Copyright, 2010 Future Workplace www.futureworkplace.com
  17. 17. FUN Copyright, 2010 Future Workplace www.futureworkplace.com
  18. 18. COLLABORATIVE Copyright, 2010 Future Workplace www.futureworkplace.com
  19. 19. OneCA… A Vision for CA Employees Copyright, 2010 Future Workplace www.futureworkplace.com
  20. 20. Agilent
Technologies
 FMP
Wiki
Home
Page
 Copyright, 2010 Future Workplace www.futureworkplace.com
  21. 21. MOBILE Copyright, 2010 Future Workplace www.futureworkplace.com
  22. 22. Survey
of
300
HR
VP’s
Q:
How
Will
Mobile
Phones
 
 Be
Used
For
Learning?

 Product Knowledge, Sales Training, and Communication are among the most popular trainings for which companies are using mobile learning technologies. Copyright, 2010 Future Workplace www.futureworkplace.com
  23. 23. Cash M gt Workb ooks Demo Knowledge
Acquisition
 
 and
Practice
Opportunities
 Copyright, 2010 Future Workplace www.futureworkplace.com
  24. 24. “By
the
end
of
2010,
we
expect
to
have
every
sales
associate
at
Watson
 Pharmaceutical
using
a
SmartPhone
with
an
App
from

Watson
U.
The
 app
will
allow
sales
associates
to
 
 access
all
courses
on
Watson

University,
 
 view
sales
presentations
from
peers,

 watch
physician
videos
during
travel
time

 We
want
learning
to
be
wearable
and
easily
accessed
for
our
sales
 associates
who
spend
their
days
traveling
to
physician
offices.”
 
 Jason
Zeman,
Associate
Director,
Sales
Training
&
Development 
 Copyright, 2010 Future Workplace www.futureworkplace.com
  25. 25. DISCUSSION
: 
 In
Next
12
months,
how
likely
is
your
organization
 to
develop
Mlearning
&
Your
Device
of
Choice
?

 –  It
is
in
the
plan
for
2010‐2011
 –  Very
Likely
 –  Somewhat
Likely
 –  Not
Very
Likely
 –  Not
At
All
Likely

 Copyright, 2010 Future Workplace www.futureworkplace.com
  26. 26. ENGAGING Copyright, 2010 Future Workplace www.futureworkplace.com
  27. 27. Mentoring Copyright, 2010 Future Workplace www.futureworkplace.com
  28. 28. Millennial 1: What’s one thing I can do to be more successful in my role at the company? Feedback 1: Hey, it’s Joe your manager: Ask for more feedback from other members of your team Feedback 2: You have a tendency to leave things to last minute. Plan your time better and start earlier 28 Copyright, 2010 Future Workplace www.futureworkplace.com
  29. 29. Discussion
 In
Next
12
months,
how
likely
is
your
organization
 to
develop
more
ENGAGING
methods
of
L&D?
 What
Are
They?
 –  It
is
in
the
plan
for
2010‐2011
 –  Very
Likely
 –  Somewhat
Likely
 –  Not
Very
Likely
 –  Not
AT
All
Likely

 Copyright, 2010 Future Workplace www.futureworkplace.com
  30. 30. SOCIAL Copyright, 2010 Future Workplace www.futureworkplace.com
  31. 31. How IBM Uses Social Media To Drive Innovation Social Media Stats: Results: • 17,000 internal blogs • 100,000 employees using internal blogs • Crowd-sourcing • 53,000 members on SocialBlue (like Facebook identified 10 best for employees) incubator businesses, which IBM funded • A few thousand “IBMers” on Twitter with $100 million • As many as 500,000 participants in company crowd-sourcing “Innovation jams” • $100 billion in total • 50,000 in IBM alum networks on Facebook and revenue with a 44.1% LinkedIn gross profit margin in 2008 Copyright, 2010 Future Workplace www.futureworkplace.com
  32. 32. Social Blue Copyright, 2010 Future Workplace www.futureworkplace.com
  33. 33. DISCUSSION
 In
Next
12
months,
how
likely
is
your
organization
 to
develop
A
CORPORATE
SOCIAL
NETWORK
FOR
 LEARNING?
 –  
It
is
in
the
plan
for
2010‐2011
 –  Very
Likely
 –  Somewhat
Likely
 –  Not
Likely
 –  Not
AT
All
Likely

 Copyright, 2010 Future Workplace www.futureworkplace.com
  34. 34. FUN Copyright, 2010 Future Workplace www.futureworkplace.com
  35. 35. New Hire Games Dawn of the Shadow Specters: A text-based game Rise of the Shadow Specters: A video-arcade quality game Copyright, 2010 Future Workplace www.futureworkplace.com
  36. 36. Case Study Copyright, 2010 Future Workplace www.futureworkplace.com
  37. 37. DISCUSSION
 In
Next
12
months,
how
likely
is
your
organization
 to
develop
GAMES/SIMULATIONS
for
learning
&
 development?

 –  It
is
in
the
plan
for
2010‐2011
 –  Very
Likely
 –  Somewhat
Likely
 –  Not
Very
Likely
 –  Not
AT
All
Likely

 Copyright, 2010 Future Workplace www.futureworkplace.com
  38. 38. Copyright, 2010 Future Workplace www.futureworkplace.com
  39. 39. Copyright, 2010 Future Workplace www.futureworkplace.com
  40. 40. Copyright, 2010 Future Workplace www.futureworkplace.com
  41. 41. •  Five Words To Describe Your Learning Function TODAY •  In Three Years •  What Will You Do: –  MORE OF –  LESS OF –  STOP DOING 41 4/15/10 Copyright, 2010 Future Workplace www.futureworkplace.com
  42. 42. Let’s
Continue
the
Dialogue…
 Jeanne Meister My company: www.futureworkplace.com My blog: www.newlearningplaybook.com Twitter http://twitter.com/jcmeister LinkedIn linkedin.com/in/jeannemeister Facebook facebook.com/profile.php?id=654439702 Copyright, 2010 Future Workplace www.futureworkplace.com

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