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Traiter, partager, diffuser et capitaliser sa veille

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Présenté dans le cadre d'une journée d'étude à bordeaux organisée par L’IUT Michel de Montaigne – Pôle des Métiers du livre et le CNFPT ayant pour thème "La veille professionnel sur internet".

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Traiter, partager, diffuser et capitaliser sa veille

  1. 1. Organiser, traiter, capitaliser, diffuser sa veille Lionel Dujol
  2. 4. Web 2.0 Émergence du veilleur amateur ?
  3. 6. Web 2.0 Infobésité
  4. 7. Le veilleur, un capteur de signaux faibles dans les flux continus d’informations
  5. 8. Loic Hay : la veille sur internet en 5 étapes
  6. 10. Définition des besoins Collecte d’informations Traitement de l’information Diffusion Cycle de veille Organiser Analyser Identification des sources Stratégie de recherche
  7. 11. <ul><ul><li>Le processus s’arrête souvent à la récolte, et faiblit au niveau de l’analyse et de la diffusion </li></ul></ul><ul><ul><li>Le résultat du travail de veille est souvent sous-employé voire perdu. </li></ul></ul><ul><ul><li>Or, la veille n'a d'intérêt que si elle informe ceux qui sont à même de prendre les meilleures décisions sur la base de ses &quot;signaux&quot; ; le processus de diffusion est donc essentiel. </li></ul></ul>Thomas Chaimbault – La veille en bibliothèque
  8. 13. Apportez moi l’information dont j’ai besoin au moment où j’en ai besoin ! Jean Yves Prax
  9. 14. <ul><li>Organiser et traiter sa veille </li></ul><ul><li>Partager et capitaliser sa veille </li></ul><ul><li>Diffuser et disséminer sa veille </li></ul>
  10. 16. Centraliser sa veille sur son agrégateur
  11. 17. Classer les flux Dossiers
  12. 18. Classer les flux
  13. 19. Classer les flux
  14. 20. Classer les flux Onglets
  15. 21. Prioriser les flux Intérêt fort Intérêt faible
  16. 23. Apportez moi l’information dont j’ai besoin au moment où j’en ai besoin !
  17. 25. L’illusion du tout technologique ! Un agrégateur ne fait pas la veille !
  18. 26. un capteur de signaux faibles dans les flux continus d’informations
  19. 29. Technique documentaire <ul><li>Analyser </li></ul><ul><li>Résumer </li></ul><ul><li>Indexer </li></ul>
  20. 32. Dans la peau d’un veilleur …..
  21. 33. Sélectionner – Liste de suivi
  22. 34. Liste de suivi
  23. 36. Le filtrage social
  24. 37. La sagesse des foules ?
  25. 38. Filtrer et traiter
  26. 39. Filtrer et traiter
  27. 40. Filtrer et traiter Tag = mot clef = indexation
  28. 41. Filtrer et traiter Communauté de pratique Communauté d’intérêt
  29. 43. Sérendipité avec Google Reader ?
  30. 46. Au final …
  31. 47. Flux classés Informations repérées & traitées Organiser et traiter
  32. 48. un capteur de signaux faibles dans les flux continus d’informations
  33. 49. Apportez moi l’information dont j’ai besoin au moment où j’en ai besoin !
  34. 50. Retrouver l’information ? Via les tags
  35. 51. Retrouver l’information ? Via le moteur de recherche Une rétro action Mes flux : une réserve d’information a posteriori !
  36. 52. Accéder à la bonne information, au bon moment, et en faire bon usage.
  37. 54. Partager ! Avec qui ?
  38. 55. Communauté de pratique un groupe de personnes qui travaillent ensemble et qui sont en fait conduits à inventer constamment des solutions locales aux problèmes rencontrés dans leur pratiques professionnelles. Après un certain temps et au fur et à mesure que ces personnes partageant leurs connaissances, leurs expertises, ils apprennent ensemble. Source : Eductech wiki Réseau de professionnels de l’info-doc, l’équipe d’acquéreurs …
  39. 56. Communauté d’intérêt un groupe composé d'individus qui partagent soit une identité, soit des expériences et des préoccupations, des idées sur un même sujet. L'appartenance à une communauté de ce type les aide à comprendre et à chercher des solutions aux problèmes qu'ils peuvent rencontrer. Source : Wikipedia Usagers, communauté de genre, de domaine …
  40. 57. <ul><li>Partager d’abord pour mutualiser </li></ul>
  41. 58. Penser local Agir global
  42. 61. Partager
  43. 62. Partager : liste de partage
  44. 63. Partager : liste de partage
  45. 64. Mutualiser : liste d’amis Être dans mes contacts & utilisateur de Google Reader !
  46. 65. Sélectionner, filtrer, traiter, partager …
  47. 66. Mutualiser <ul><li>Découvrir de nouvelles ressources, de nouvelles informations </li></ul><ul><li>Facilite la détection des signaux faibles </li></ul><ul><li>Construction collective de la connaissance </li></ul>
  48. 67. Partager
  49. 68. Partager
  50. 69. Partager : page publique
  51. 70. Un tag = une page publique
  52. 72. Partager
  53. 73. Partager : Widget
  54. 74. Il n’y a pas que Google Reader dans la vie du veilleur !
  55. 79. Partager c’est déjà diffuser !
  56. 80. Sauf que … Aucune organisation ! Aucune interaction !
  57. 82. Outil de diffusion, de partage, de capitalisation de ma veille
  58. 83. Attention ! C’est la séquence technique !
  59. 84. Un metablog ? BLOG
  60. 85. 1 tag = 1 fil rss
  61. 86. 1 tag = 1 fil rss …
  62. 87. 1 tag = 1 fil rss BLOG
  63. 88. 1 catégorie = 1 tag = 1 fil rss
  64. 89. Avec un blog l’information se structure d’elle-même !
  65. 90. Information récente Information archivée Information catégorisée Information « cherchable » Granularité d’accès et de contenus Source : O. Ertzscheid – Créer, trouver et exploiter les blogs. ADBS éd.
  66. 91. Avec un blog l’information s’enrichit de ma communauté
  67. 92. Vers ma communauté …
  68. 93. Pour que la connaissance serve à tous il faut qu’elle soit accessible indépendamment des acteurs qu’ils l’ont créé. C’est un patrimoine pour l’organisation qui doit survivre aux acteurs. Jean - Yves Prax - Le Guide du Knowledge Management - Dunod
  69. 96. Il n’y a pas que Google Reader dans la vie du veilleur !
  70. 97. Et Netvibes ?
  71. 98. Fil rss des tags Onglets thématiques Que de l’informations ciblées et utiles!
  72. 99. Et Newsgator ?
  73. 102. Vers une veille collaborative ?
  74. 103. - Étape 4 La Communauté profite de cette veille partagée et thématique en s’abonnant au fil rss “Édition numérique » - Étape 1 Je repère sur G-Reader un article intéressant concernant l’édition numérique. - Étape 2 Je lui associe le tag “édition numérique”. Cette article alimente donc le fil rss de ce tag. - Étape 3 Via service web, le fil rss de ce tag fusionne avec tous ceux du même tag des autres veilleurs.
  75. 104. La problématique des doublons ? Une limite !
  76. 105. Loic Hay : la veille sur internet en 5 étapes
  77. 106. Aspirine ?
  78. 107. Oh, hé, hein, bon …
  79. 108. Web 2.0 Usine à gaz ?
  80. 112. Nota bene <ul><li>Passer du stock au flux </li></ul><ul><li>Diffusion automatique et ciblée de l’information pertinente </li></ul><ul><li>le Push devient vite du Spam ! </li></ul>
  81. 113. Nous avons déjà vu …
  82. 117. Décliner les livrables : newsletter
  83. 120. Décliner les livrables : revue de web
  84. 122. Un service du portail institutionnel
  85. 124. Disséminer vers les réseaux sociaux …
  86. 130. Vers une diffusion éditorialisée
  87. 134. « La veille, c’est gentil mais j’ai un métier ! »
  88. 135. Reconnaître officiellement l’activité de veille <ul><li>Veiller, c’est se maintenir éveillé sur un thème </li></ul><ul><li>C’est être capable de construire des outils de médiation et de favoriser l’implication des bibliothécaires dans les contenus </li></ul><ul><li>Un bon acquéreur est nécessairement un bon veilleur, et vice et versa </li></ul><ul><li>Veiller c’est donc une activité professionnelle qui doit être reconnue dans les fiches de postes ! </li></ul>Vers des bibliothèques écosystèmes – Silvère Mercier
  89. 138. La veille 2.0 nécessite des précautions
  90. 139. La mésinformation <ul><li>La surbondance crée la redondance </li></ul><ul><li>Republier c’est parfois modifer ! </li></ul>
  91. 140. L’illusion numérique <ul><li>Tous n’est pas en ligne </li></ul><ul><li>Web invisible </li></ul>
  92. 141. Les droits d’auteurs <ul><li>Via les fil rss : la problématique de la réutilisation et partage de contenus </li></ul>
  93. 142. Pérennité des services 2.0 <ul><li>Continuité du service de veille ? </li></ul><ul><li>Récupération des données produites </li></ul>
  94. 143. Consulter & télécharger cette présentation <ul><li>http://www.slideshare.net/hulot </li></ul>
  95. 144. <ul><li>[email_address] </li></ul><ul><li>http://labibapprivoisee.wordpress.com </li></ul><ul><li>http://toutifrouti.viabloga.com </li></ul>

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