Rust without trust

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Gain trust or else the business shall go rust

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Rust without trust

  1. 1. Trust, Complexity and Control: Confidence in aConvergent World ...books.google.com › ... › Telecommunications ShareAn increasing reliance on the Internet and mobilecommunication has deprived us of our usual means ofassessing another partys trustworthiness. This is ...
  2. 2. Verify that you are a real person
  3. 3. What makes trust?
  4. 4. The word trust comes from the German word"trost" which means comfort. Trust is havingthe confidence or faith in another person todo what they say they will do. It meansbelieving in the honesty and the reliability ofthat other person. Trust is a core component ofany relationship and a crucial factor inleadership. There are fifteen corecomponents of trustArticle Source: http://EzineArticles.com/449676
  5. 5. Others say 4 components of trust
  6. 6. Competence Willingness TRUSTSincerity Reliability
  7. 7. The Trust Barometer The Trust Barometer uses sixteen attributes to define trust under two main clustershttp://trust.edelman.com/trusts/declining-trust/what-drives-trust/
  8. 8. http://trust.edelman.com/trusts/declining-trust/what-drives-trust/
  9. 9. I Resemble Trust to syrup; the more youkeep the more it deepens http://www.southernmatters.com/sugarcan e/essays-syrupcultivars.htm
  10. 10. Do not show egoism This drains trust Learn from the trust equationTrust Trust= (Reliability*Desirability)/I
  11. 11. Do not show egoism. This drains trust Learn from the trust equation Trust= (Reliability*Desirability)/ITrust Key influencers will drop their support
  12. 12. Do not show egoism. This drains trust Learn from the trust equation Trust= (Reliability*Desirability)/ITrust Key influencers will drop their support Target audience will not be responsive
  13. 13. Do not show egoism. This drains trust Learn from the trust equation Trust= (Reliability*Desirability)/I Trust Key influencers will drop their supportInformation willnot propagate Target audience will not be responsive
  14. 14. …and a prolong conversation reinforces this conclusion. Ifone node propagates information from another then it suggeststhat the propagator trusts the information. Similarly, a repeatedpropagation makes the conclusion stronger. http://www.cs.rpi.edu/research/pdf/10-03.pdf
  15. 15. Propagation of Monomers as Metaphors for TrustPropagation Watch out for emerging trust phenomena Repeated actions of monomers Watch out for emerging polymer quality
  16. 16. In emulation, trust would form different“Facets”.
  17. 17. Trust moves you up to satisfy higher needs through filling the socialbelonging needs firstIn contrast, mistrust draws you down to more basic needs Self- Actualization Esteem Belonging Safety Needs Physiological Needs
  18. 18. Customers must feel safe to go in your desireddirection; else they take different trajectories
  19. 19. The passion means what is itfor my customerNot bragging what we are
  20. 20. TRUSTBelieving what Isay
  21. 21. TRUSTBelieving what Isay Believing that I can do what I say
  22. 22. TRUST Believing that I do it for your interest before my own interestBelieving what Isay Believing that I can do what I say
  23. 23. B is full ofdoubt andshall notfeel goodto act Same word. Yet meaning has two different trajectories between A and B. Why?
  24. 24. B is full ofdoubt andshall notfeel good A is full of trustto act and shall act Actions include: Download Favor Same word. Yet Comment meaning has Embed two different Promote trajectories Multiple actions between A and B. Why?
  25. 25. Gain trust to gain yourdreams
  26. 26. If no trust then you and yourbusiness shall go rust

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