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Change of Business                        Direction     Ali Anani          • Scope and Needs ofPowerPoint has newlayouts t...
What motivates peopleto go to work?
Motivation simplyput, is the drivingforce to move to acertain goal
Loss of motivationleads to the loss of the self-drive to act, loss     of energy anddominance of negative        thinking
Loss ofmotivation  root causes
Profitability is largely driven by            employees and their level of                      motivation                ...
Moving                             towards           Here is           Goal                                          I am ...
Moving                            towards           Do it and        Goal         I am             get a                  ...
For organizations to beglobally successful overthe long term they need tobetter protect theirworker assets from loss ofmot...
Clusters profiles              Cluster 1     Cluster 2                                    Cash Superior                   ...
Employee Engagement = Employee Ability *Employee Motivation * EmployeeExpectations for the Future              >
Potential forlearning and     growth                       Exciting jobs                                    Rewarding jobs...
Prevalence ofnegative feelingsand loss ofmotivation. Thisacceleratesdisengagement
Work can stretchand      motivate a      person to  perform well upto a level above the  normal capacity  but beyond that ...
A satisfied need is not asource of motivationA need once satisfied no longerprovides a source of motivation.What motivates...
Clusters profiles                                                                            Cluster 1    Cluster 2       ...
CompetenceSweetSpot        Job Fitness    Motivation
A leader  realizes that       having a       common     vision andteamwork will   lead to goal     realization            ...
Owned                             Goals          Process Control                   LeadershipDifferences                  ...
Current State             Transition Stages                Desired State    Change         Emotional      Disengaged   Exp...
EMOTION                                            MAP                               I hate you                           ...
CustomerStakeholders     Vision   Internal                          Processes               Learning
Engagement and Team Culture
 An organization will have first to have a  vision to direct employees to the same  direction If not, employees will go ...
   Employees will follow the same direction if:     The goal is clear and appealing to the      employees     The emplo...
   Failing to do that the employee will move    away from the grand goal and a Brownian    Organization results   The qu...
 Culture is the bond that make people tolerant t  o each other and it is a way of building trust am  ong employees. It is...
No Alignment Brownian                                   No Trust  Motion                                     NoIndividuali...
Trust is the sum of Credibility, Reliability andIntimacy, divided by self-interest. This meansthat that trust can become a...
The combination of credibility, reliabilityand intimacy is critical. Neither workswithout the others, because trust requir...
C = CredibilityCredibility has to do with the words we speak (A lack ofcommunication typically indicates leaders are hidin...
A study, published in 1999 byKenneth Kovach of GeorgeMason University, comparedassociates ranking of what theywanted from ...
Sympathetic help with problems              Tactful discipline               Personal loyalty      Good working conditions...
Building engaged teams
Building engaged teams
Building engaged teams
Building engaged teams
Building engaged teams
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Building engaged teams

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Leadership, motivation and engagement are intertwined. This presentation discusses their sweet overlap

Building engaged teams

  1. 1. Change of Business Direction Ali Anani • Scope and Needs ofPowerPoint has newlayouts that give you Balancing Change and Stabilitymore ways to present • Description of the sub your words, images contents and media. Teamwork Productivity • Engagement and Alignment
  2. 2. What motivates peopleto go to work?
  3. 3. Motivation simplyput, is the drivingforce to move to acertain goal
  4. 4. Loss of motivationleads to the loss of the self-drive to act, loss of energy anddominance of negative thinking
  5. 5. Loss ofmotivation root causes
  6. 6. Profitability is largely driven by employees and their level of motivation Very HighVery Low
  7. 7. Moving towards Here is Goal I am the going to carrot do itExternal Internal Drive Drive The I am not stick going to do it Moving Away from Goal
  8. 8. Moving towards Do it and Goal I am get a going to bonus do itExternal Internal Drive Drive Do, or I am not else! going to do it Moving Away from Goal
  9. 9. For organizations to beglobally successful overthe long term they need tobetter protect theirworker assets from loss ofmotivation.
  10. 10. Clusters profiles Cluster 1 Cluster 2 Cash Superior Cluster 3 120.00% 100.00% 80.00% 60.00% 40.00% 20.00% Non-Cash Superior 0.00% Cash Better -20.00% -40.00% -60.00% Non-Cash Better Equal
  11. 11. Employee Engagement = Employee Ability *Employee Motivation * EmployeeExpectations for the Future >
  12. 12. Potential forlearning and growth Exciting jobs Rewarding jobs Fun-filled jobs
  13. 13. Prevalence ofnegative feelingsand loss ofmotivation. Thisacceleratesdisengagement
  14. 14. Work can stretchand motivate a person to perform well upto a level above the normal capacity but beyond that can lead to fatigue and stress
  15. 15. A satisfied need is not asource of motivationA need once satisfied no longerprovides a source of motivation.What motivates is then the nexthigher order of need.
  16. 16. Clusters profiles Cluster 1 Cluster 2 Cluster 3 Cluster 4Clusters weights 60.00%50.00%45.00% 45.00% 40.00%40.00%35.00% 35.00% 20.00%30.00%25.00%20.00% 0.00% Competence Motivation Job Fitness15.00%10.00% 10.00% 10.00% -20.00%5.00%0.00% Cluster 1 Cluster 2 Cluster 3 Cluster 4 -40.00% weight (%) weight (%) weight (%) weight (%) -60.00% -80.00%
  17. 17. CompetenceSweetSpot Job Fitness Motivation
  18. 18. A leader realizes that having a common vision andteamwork will lead to goal realization http://www.slideshare.net/abhisheksh ah/what-does-freedom-mean-to-you- 13574920
  19. 19. Owned Goals Process Control LeadershipDifferences Encouragem ent AlignmentManagement andMutual Trust Engagement Recognition Empowerment Self-Esteem Healthy Communication
  20. 20. Current State Transition Stages Desired State Change Emotional Disengaged Exploring Re- engaged Anticipation Arousal or WithdrawnEngagement Time
  21. 21. EMOTION MAP I hate you Demand I’m furious Rejection Loving Fear Negative Positive Anger LikingI don’t stomach I’m angry this Resistance Sadness Relief I Acceptance enjoy It is not sad easy liking music tomatoes
  22. 22. CustomerStakeholders Vision Internal Processes Learning
  23. 23. Engagement and Team Culture
  24. 24.  An organization will have first to have a vision to direct employees to the same direction If not, employees will go the direction of their choice The organizational readiness to fulfill the expectations of its customers and stakeholders will have to abide by this direction
  25. 25.  Employees will follow the same direction if:  The goal is clear and appealing to the employees  The employees believe that shall have more grinding power than working individually.  They believe they can attain the goal
  26. 26.  Failing to do that the employee will move away from the grand goal and a Brownian Organization results The question is on how to change a Brownian-movement of an organization into a more focused effort. This requires learning from previous experiences so as to visualize the desired future state(s).
  27. 27.  Culture is the bond that make people tolerant t o each other and it is a way of building trust am ong employees. It is the binding spring that tra nsfers the movement of an employee to the nex t one so that emergent behaviors may result Values and beliefs may prompt people to align t o their committed goal; else move in a Brownia n motion In unhealthy culture people lose desirability to learn, create and motivate others.
  28. 28. No Alignment Brownian No Trust Motion NoIndividualism Communication No Circulation of Information
  29. 29. Trust is the sum of Credibility, Reliability andIntimacy, divided by self-interest. This meansthat that trust can become almost infinitelyhigh when self-interest is very low.
  30. 30. The combination of credibility, reliabilityand intimacy is critical. Neither workswithout the others, because trust requiresall credibility, reliability and emotionalconnection. Consumers want to connectwith humans.
  31. 31. C = CredibilityCredibility has to do with the words we speak (A lack ofcommunication typically indicates leaders are hiding badnews)R = ReliabilityBy contrast, reliability has to do with actionsIntimacyIntimacy refers to the safety or security that we feelwhen entrusting someone with something.S = Self-InterestThis refers to selfishness and inability to get out of one’sown way (“what’s in it for me?”)
  32. 32. A study, published in 1999 byKenneth Kovach of GeorgeMason University, comparedassociates ranking of what theywanted from their jobs withwhat their bosses thought wasimportant to the associates. Theresults of the study weresomewhat surprising.
  33. 33. Sympathetic help with problems Tactful discipline Personal loyalty Good working conditions Promotion/growth Employers Ranking Good wages Associates Ranking Job security Feeling "in on things" Appreciation of work Interesting work 0 2 4 6 8 10 12

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