Customer communication webinar 8 2011

448 views

Published on

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
448
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Customer communication webinar 8 2011

  1. 1. For Active Customers
  2. 2. Calendar of Automated Contacts 1st of Month – Monthly report for each active campaign 15th of the Month – Private labeled search newsletter Daily or Weekly (Monday) Search Alerts – shows organic visits to site by day or week Daily Social Media Alerts – shows social mentions (negative or all) Lead notification for Web to Lead form (immediate)
  3. 3. Newsletter Process HubShout creates a monthly newsletter that goes out to enrolled customers on the 15th of the month Sent from the email address on your reseller account Uses your company name Sent to resellers 3 days before it is sent to customers Resellers can control which campaigns and users get newsletter or other communications
  4. 4. HubShout HierarchyReseller Account• Email send address• Name of company Client Account • Access to account through users or Groups groups defines group for communications Client Campaign • Newsletter Users • Social media alerts (global • Monthly reports • Traffic alerts opt-out)
  5. 5. Use Cases Create user Grant access to an account  Through group  Direct to account Manage monthly report settings Manage newsletter settings  Opt-out a user Manage social media mentions Manage traffic alert email Lead notification
  6. 6. Email Marketing
  7. 7. Cross-sell Services Create lists of current clients and setup auto-responder campaigns to cross-sell other services  Active SEO List  Email marketing  Pay Per Click  Social Media  Active Website List  SEO  Email Marketing  Etc…
  8. 8. New Prospect Sales Setup auto-responder campaign and add people that you meet while networking  Sells SEO, PPC, Social Media Free setup of a branded template and content for 10 emails for prospects during August

×