Accelerated Learning: a Blended Action Learning


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This presentation "Accelerated Learning" introduced the concept of organizational learning and action learning. And provided a project case to show how to integrate action learning, web-based learning and classroom learning in corporate training and development program.

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Accelerated Learning: a Blended Action Learning

  1. 1. Excellence through Culture, Talent, and Change Accelerated Learning Blended Action Learning by Dr. Hora Tjitra & Daisy Zheng & Zhao Dan Hangzhou, November 2008
  2. 2. Excellence through Culture, Talent and Change • Tjitra & associates is a management consultancy founded by Dr. Tjitra with offices in Hangzhou and Hong Kong. Our work focuses on the CULTURE, TALENT and CHANGE. • In the last twelve years, Dr. Tjitra and his team have collected International project experiences at the global, regional and national level in the US, Europe and Asia with senior leaders from over forty countries. • A team of multilingual psychologist are dedicated to strive for excellence and provide tailor-made service solutions. We devote ourselves in ensuring sustainable business results by understanding the exact needs and situation of our clients. Accelerated Learning_v1.0/2008-11 2
  3. 3. Excellence through Culture, Talent and Change Agenda 1 Organizational Learning & Action Learning 4 2 Project Best Practice 8 3 About Us 16 Accelerated Learning_v1.0/2008-11 3
  4. 4. Excellence through Culture, Talent and Change Organizational Learning & Action Learning Accelerated Learning_v1.0/2008-11 4
  5. 5. Excellence through Culture, Talent and Change Organizational Learning Learning The process of acquiring knowledge, attitudes, or skills from study, instruction, or experience. ( Miller &Findlay 1996) Organizational Learning A learning organization actively creates, captures, transfers, and mobilizes knowledge to enable it to adapt to a changing environment. Individual Learning Organizational Learning Interaction among individuals Accelerated Learning_v1.0/2008-11 5
  6. 6. Excellence through Culture, Talent and Change Action Learning • Action learning is a method to generate learning from human interaction occurring as learners engage together in real-time work problems. (Reg Revans, 1945) • Action learning is a well-proven individual, collective and organizational development philosophy. (Peter Smith, Judy O'Neil,2003). • In action learning: - programmed instruction is given - sponsors sanction a real live project - the participants apply their prior and new knowledge to the project - learn by taking time to reflect with their colleagues - facilitators help them make sense of their experiences in light of relevant theory L=P+Q Programmed instruction Spontaneous questioning Most action learning theorists consider the later to be the Material already component that produces the most Apposite questioning, behavioral change. formulated, digested, and investigation, and presented typically experimentation through coursework Accelerated Learning_v1.0/2008-11 6
  7. 7. Excellence through Culture, Talent and Change Key Characteristics of Chinese Learner were Found in Empirical Studies In our literature review, we found some key studies about Chinese learner. Key words Literatures Yee (1989), Martinsons & Martinsons (1996), Biggs (1994), Rote learning/ Repetition Dahlin & Watkins (2000) Passive learning/Lack of participation Chow (1995), Scollon and Scollon (1994), Chan (1999), in classroom activities Biggs (1994) Jin & Cortazzi (1998), Biggs (1994), Chan & Watkins Chinese-style group work (1994), Tang (1996) Extrinsic motivation Watkins & Biggs (1996), Salili (1996) Exam oriented Gao & Watkins (2000) Teacher/trainer-centered Kirkbrede & Tang (1992), Biggs (1998) Authority relationship between Ginsberg (1992), Chan (1999), Pratt (1999) teachers and students Accelerated Learning_v1.0/2008-11 7
  8. 8. Excellence through Culture, Talent and Change Project Best Practice Accelerated Learning_v1.0/2008-11 8
  9. 9. Excellence through Culture, Talent and Change Induction Training Program for Potential Academician BACKGROUND In order to accelerate young Chinese academicians’ learning process and prepare them to work more effectively in international working environment, an acceleration development project was designed, executed and evaluated: - Action learning task simulation - Building a website providing useful information for foreigners in China (Group work) - Task relevant skills need to be trained - Speed reading, time management, teamwork, effective communication, conflict management, software learning, etc. - Participant - Young academicians from one of the top universities in China OBJECTIVE Exploring a training procedure which aims at developing students’ active learning with multiple channels. EXPECTED RESULT - Helping learners to find out effective learning methods, media, and styles, which facilitates learning efficiency - Increasing learners’ ability of “Learning by Doing”, which bridges knowledge to application effectively - Exploring practical product for developing learning organization employees successfully - Selecting 4 young researchers out of 20 candidates to become the team member Accelerated Learning_v1.0/2008-11 9
  10. 10. Excellence through Culture, Talent and Change Participants and Selection Process Accelerated Final Recruitment Selection Learning Evaluation Assessment Training Assess the performance Group Discussion Training include self of the 4-month training development, academic and the action project Marketing Group discussion about a topic, make a final knowledge, soft skills Introduce the team and the ongoing and closed conclusion projects Individual talk Practice Individual talk with Interview Practice the obtained supervisor for learning knowledge by doing the balance and future plan Online Application Self-introduction with slides and answering real tasks Applicants should fill out questions an online application web page 60 20 8 4 Participants Screening Process (candidates number) Accelerated Learning_v1.0/2008-11 10
  11. 11. Excellence through Culture, Talent and Change Structure and Characteristic of Accelerated Learning Knowledge utilization Action Learning • A real “business” challenge is used as the content. • Participants work with others, in teams, and learn from each other. • Put the acquired knowledge into practice in the suitable way. Accelerated Knowledge acquisition Learning Knowledge optimization Classroom Learning Web-based Learning • Participants learn from trainers by • Reflect on periodical tasks and the attending lectures. whole process. • Group discussion helps the • Learn from forum based reflections participants structure the knowledge. by other members. • Face-to-face feedback from • Found a sustainable knowledge classmates and trainer. database by organizing reflections Accelerated Learning_v1.0/2008-11 11
  12. 12. Excellence through Culture, Talent and Change A Four-month Accelerated Learning Design Speed Reading • Know methods of speed reading Audio book Be able to read more and learn more • Build English reading efficiency Software practice (4 months) Time Management • Make reasonable plan and implement • Have a well control over time Audio book Handle tasks with high time pressure Scientific Presentation • Make beautiful slides and logical speech • Communicate idea efficiently Read a book Audio book Report the exact work result Cross-cultural Psychology • Understand research topics in team • Form the sensitivity of culture Read the book Presentation (2 persons) Provide knowledge base Web-construction Project • Use obtained skills and knowledge • Cooperate with and learn from teammates Learn from the project process Web-based Learning Classroom Learning Action Learning Accelerated Learning_v1.0/2008-11 12
  13. 13. Excellence through Culture, Talent and Change Sample Training Module: Time Management Training Time Management Classroom learning Web-based learning Action learning Presentation Discussion Audio Book Project • Goal setting • Goal setting • Covey’s priority matrix • Covey’s priority matrix • High time pressure • ABC priority system • ABC priority system • High self • To-do list Weekly plan • To-do list independence • Weekly plan • Weekly plan • Daily plan • Daily plan • Lakein’s theory • Lakein’s theory Accelerated Learning_v1.0/2008-11 13
  14. 14. Excellence through Culture, Talent and Change Sample Training Module: Presentation Training Presentation Classroom learning Web-based learning Action learning Presentation Practice Audio Book Project 101 Highly Effective Speaker • Scientific presentation • To command attentions • High time pressure • Speech Presentation on • To control fear • High self one chapter of independence • Structure cross-cultural • To build credibility • Visual aids psychology • To prepare like a pro • Delivery • To close with power • To sharpen delivery Accelerated Learning_v1.0/2008-11 14
  15. 15. Excellence through Culture, Talent and Change Participants Show Significant Progress after Accelerated Learning Project Know oneself • The most exciting fact, at least to me, is that I know myself better than before: my strength, my weakness; what I can improve, what I should keep, and what I could manage. Deal with teammates • I cared not enough about "human"! That's a big problem! So, this is very important… • I know my team members better… • For me, the most important experience is how to deal with the quarrel… Deal with the job • …never say any word that may diminish our confidence at the critical moment. • A clear evaluation of our the whole situation, instead of dreaming of the good outcomes, will help us to perfect our website. • We checked every points, and do our best to meet demands. Learn from others • …the [other group’s] plan was more detailed and I appreciated them [the other group] in that they could keep to the plan and had reflection on what they had done. Accelerated Learning_v1.0/2008-11 15
  16. 16. Excellence through Culture, Talent and Change About Us Accelerated Learning_v1.0/2008-11 16
  17. 17. Excellence through Culture, Talent and Change Consultant Profile - Hora Tjitra, Ph.D. Professional Background Dr. Tjitra has performed international management consultancy, training, assessment, coaching and research in Asia and Europe. His working areas are focused on intercultural management as well as human resource, organizational and strategic development. Prior coming to China, he used to live and work in Germany for fourteen years and was responsible for the global diversity as well as Asian business and management development practices of leading HR consulting companies in Germany. In addition to his consulting works, he held a position as associate professor for applied psychology at the Zhejiang University (China). Education and Professional Qualification Dr.-Phil. in cross-cultural psychology and strategic management from the University of Regensburg (Germany) Dipl.-psych. in organizational behavior and HR management from the Technical University of Braunschweig (Germany) Certification in Hogan Assessment System (China/US), Strategic Management from McKinsey&Co (Italy/Germany) and HR Management from INSEAD (Singapore/ France) Executive Director and Senior Consultant Language and other qualification He is fluent in Indonesian, German, English, and can communicate in Chinese and • Intercultural Qualification, Training is a member of the International Academy for Intercultural Research and and Consulting International Association for Cross-Cultural Psychology. • Executive Assessment and Coaching • Talent Development and Management References / Sample Clients International project experiences for top and middle management at the global and • Strategic Change and Organizational national level in over ten countries in Europe and Asia. Development SAP, Saint-Gobain, Barco, Ameco Beijing, SCHOTT, Siemens, BASF, DHL, Telkom Indonesia, etc. Accelerated Learning_v1.0/2008-11 17
  18. 18. Excellence through Culture, Talent and Change Contact Address and Associates Hong Kong Office: Hangzhou Office: Success Commercial Building, 6/F, Room A Guangyin Plaza, Suite 812 245 - 251 Hennesy Road, Wanchai 42 Fengqi Road, Hangzhou 310010 HONG KONG P.R. CHINA Contact Person: Daisy Zheng 245-251 42 6 A Phone +86 571 8763 1203 812 Fax +86 571 8763 1210 Phone +852 2585 8064 Phone +86 571 8763 1203 Email: Fax +852 2802 1803 Fax +86 571 8763 1210 Accelerated Learning_v1.0/2008-11 18