Type talk and relationships power point 2 28-12


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Type Talk at work is a presentation to assist in understanding different personalities and relationships in the offic

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  • According to typological theory, each of us develops a preference early in life and basically sticks with it. And the more we practice those preferences – intentionally or unintentionally – the more we rely on them with confidence and strength. That doesn’t mean we’re incapable of using our non-preferences from time to time. In fact, the more we mature, the more our non-preferences add richness and dimension to our lives. However, they never take the place of our original preferences.
  • Right-handers do not become left-handers, and vice versa. The longer they live (or if forced to change due to an accident), the more they may learn to use their non-preferred hand effectively. But no matter how long a right-hander lives, he or she will never become a left-hander.
  • See page 32 – The Complexity of the Introvert
  • The issue here is the process (pg. 40) and the in this example note that the Thinker is objective and removed while the Feeler is totally involved. Both care, both think, and both feel, but the routes by which each arrives at the final decision are so very different.
  • Put another way, Perceivers have a tendency to perceive – to keep collecting new information – rather than to draw conclusions (judgments) on any subject. Judgers, in contrast, have a tendency to judge – to make decisions – rather than to respond to new information, even if that information might change their decision. At their respective extremes, Perceivers are virtually incapable of making decisions, whereas Judgers find it almost impossible to change theirs.
  • Sweet Revenge A Typewatching trainer divided her group into judgers and perceivers. She asked each group to design a new library wing while the other group watch. The J’s went first. Someone had a bag of jelly beans and in five minutes the group had laid out a floor plan in jelly beans. Then it was the P’s turn… they complained about the assignment briefly, then ate the jelly beans.
  • Really look at the types where you are really strong or really weak and think about what that means for you. It can be very difficult to analyze yourself in an honest way. However, you can’t look to how others perceive you, because only you know your preference. You may have learned some very effective compensating (or over-compensating) techniques to both your preferences and non-preferences.
  • See page 53 for the Styles of the Four Temperaments
  • Type talk and relationships power point 2 28-12

    1. 1. Type Talk andRelationships16 Personality Typesand Success on the JobBy Kroeger, Thuesen, Rutledge
    2. 2. Different personalities canaccomplish everyday tasks in very different ways. Typewatching is a constructive response to the inevitability oflabeling… we might as well do it skillfully, objectively, and constructively.
    3. 3. Typewatching• A judgment-free psychological system… a way of explaining “normal” rather than abnormal behavior. It enables us to objectively view actions that we might otherwise take personally.• Not a science
    4. 4. Awareness • Everyone has all 8 personality preference types to some degree or another • There is no good or bad type • There is no one type that is better than another • Typewatching helps you become aware of your type preferences • Typewatching helps you become aware of your strengths and weaknesses • Awareness of your own preferences can you help you become more well- rounded • Typewatching can help you understand and value differences in others
    5. 5. Human Behavior Theory• Typewatching started over 60 years ago• C.G. Jung… behavior is not random, but predictable and can therefore be classified• There isn’t a right or wrong way of approaching issues… just preferences related to personalities• Myers-Briggs Type Indicator (MBTI)… used to establish individual preferences and then to promote a more constructive use and understanding of the differences between people
    6. 6. Our Personal Differences areour Relationship’s Strengths • Different strokes for different folks… • It takes all kinds… • Variety is the spice of life…
    7. 7. Understanding Yourself• Typewatching allows you to identify your personality preferences and how you are similar to and different from those around you.• You can identify where those similarities and differences make for harmony and where they cause misunderstanding and discord.
    8. 8. Why Typewatching?• Allows various • Negotiate ethical points of view to be differences by understanding that each heard type views an ethical• Understanding and situation differently accepting your own • Allows each person to strengths and relate according to his or weaknesses her own style • Understand that what• Define relationship can excite and energize problems in one person can stress typological terms and drain another rather than personal • Better understanding ones that different types deal with time in different ways
    9. 9. What Type Are You?Instructions for assessment… 1. Must respond to each statement 2. Can only have one answer… if there’s a toss-up, you must choose your preference 3. Don’t over-analyze the questions, go with your instinct and general preferences 4. Remember, you are not choosing what you wish you were or hope to be… for this exercise to be useful, you must choose what you would generally prefer and what best describes you now
    10. 10. Scoring Your Assessment 1. Handout Assessment page 2. Adding up your responses 3. Identify your four letter type? 4. Identify your temperament?
    11. 11. According to this theory, each of us is born with a predisposition for certainpersonality preferences. There are four pairs of preference alternatives.• Extraverted (E) or Introverted (I)• Sensing (S) or iNtuitive (N)• Thinking (T) or Feeling (F)• Judging (J) or Perceiving (P) These words do not have the usual meanings that they have in our everyday language.
    12. 12. Right Hand / Left Hand • Just because you’re right-handed doesn’t mean that you never use your left hand. You just “prefer” to use you’re right hand… it’s more “natural” • However, in some tasks, using both hands will give you far greater ability, flexibility, balance and confidence
    13. 13. E / I = Energy & Inspiration • Extroversion or Introversion has to do with where you get your energy and inspiration from… • outside yourself (E) • within yourself (I). • Doesn’t necessarily mean quiet and shy, but it can
    14. 14. S / N = Gathering Information • Sensing and iNtuitive has to do with how you prefer to gather information… • in a literal, orderly or sequential way (S) • or in a more figurative, theoretical or conceptual way (N).
    15. 15. T / F = Making Decisions • Thinking and feeling has to do with the way you prefer to make decisions… • objectively and impersonally (T) • or subjectively and interpersonally (F).But remember… thinker’s feel and feeler’s think.
    16. 16. J / P = Day-to-Day Lifestyle • Judging and Perceiving, has to do with your day- to-day lifestyle… • do you prefer to be decisive and planned (J) • or flexible and spontaneous (P)?
    17. 17. Extraverts Introverts • Sociability • Territoriality • Interactive • Concentration • External • Internal • Breadth • Depth • Extensive • Intensive • Multiple • Limited relationships relationships • Energy conservation • Energy expenditure • Internal reactions • External events • Reflective • Gregarious • Think, then speak • Speak, then think
    18. 18. Sensing iNtuitive• Direct • Random• Present • Future• Realistic • Conceptual• Perspiration • Inspiration• Actual • Theoretical• Down-to-earth • Head-in-clouds• Fact • Fantasy• Practicality • Ingenuity• Specific • General
    19. 19. Thinking Feeling • Objective • Subjective • Firm-minded • Tenderhearted • Laws • Circumstances • Firmness • Persuasion • Just • Humane • Clarity • Harmony • Analytical • Appreciative • Policy • Social values • Detached • Involved Remember that thinkers feel and feelers think (objectivity vs. awareness of others feelings).
    20. 20. Gender Bias• Thinking / Feeling pair is the only type that has a gender bias.• The Thinking woman swims upstream against a rather swift negative current in most aspects of her life, and nowhere is this more true than at work. If she is objective and decisive she is viewed as “hard” and “unfeminine,” among other terms.• The Feeling male is similarly called a pushover simply for his caring nature.
    21. 21. Judging Perceiving• Resolved • Pending• Decided • Wait and see• Fixed • Flexible• Control • Adapt• Closure • Openness• Planned • Open-ended• Structure • Flow• Definite • Tentative• Scheduled • Spontaneous• Deadline • Time is relative
    22. 22. A Place for Everything Nothing is ever lost… either a Perceiver has it and can’t find it, or a Judger has filed it and forgotten it.
    23. 23. Good and Bad Types • How do you feel about your type? • Do you feel that some types are better than others? • Are there societal preferences of how we “should” be?
    24. 24. Changing • You may find that you need to adjust your original preferences • If you split scores or your scores are close on a type, you have probably learned to compensate in a non-preference area (but you will still have a natural preference) • For example, you can be an “I” in Es clothing
    25. 25. Ten Commandments1. Life tends to support 6. Typewatching is only our preferences. one lens through2. Your strength which to view human maximized becomes a personality. liability. 7. Typewatching must3. Typewatching is only a begin with yourself. theory. 8. Typewatching is easier4. Typewatching is never said than done. an excuse. 9. Don’t blame everything5. The whole is greater on your opposite type. than the sum of its 10. Typewatching can’t parts. solve everything.
    26. 26. Four Temperaments NF NT SJ SP ENFJ ENTJ ESTJ ESFP INFJ INTJ ISTJ ISFP ENFP ENTP ESFJ ESTP INFP INTP ISFJ ISTP• Sensing – Judging or Perceiving• iNtuitive – Thinking or Feeling
    27. 27. NF – iNtuitive Feeling• A phenomenal capacity for working with people and drawing out their best• Being articulate and persuasive• A strong desire to help others• The ability to affirm Teaching, others freely and easily counseling, religion,• 12% of the U.S. pop family medicine, etc.• Essential element: People “Hi, I’m an NF, and I’m here to help!
    28. 28. Downside of the NF• Their warm styles can make it difficult for others to disagree with them• May have difficulty being supervisors as they tend to give workers too much leeway.• Less concerned with credentials as with how much they like someone• Risks that genuine contributions may be overlooked if personality differences get in the way
    29. 29. NT – iNtuition Thinking • A ready ability to see the big picture • A talent for conceptualizingStrategic planners, researchers, and systems planningnever-ending quest for competence, • Insight into the internaldriven to understand the universe. logic and underlying principles of systems and organizations • The ability to speak and write clearly and precisely • 12% of U.S. pop • Essential Element: Conceptualization “Change for the sake of change produces learning, even if the only thing we learned is that we shouldn’t have changed.”
    30. 30. Downside of the NT• Their loyalties are directly related to someone’s competencies (not credentials)• They learn by challenging authority and testing limits• Critical of own and others shortcomings
    31. 31. SJ – Sensing Judging• Administration• Dependability Administrators of systems that require precision and• The ability to take organization; purpose in life charge is to belong to meaningful institutions; trustworthy,• Always knowing loyal, helpful, brave, clean who’s in charge and reverent• About 38% of U.S. Pop• Essential Element: Procedure “Don’t fix what ain’t broke.”
    32. 32. Downside of the SJ• Credentials are important, even if the SJ thinks a person is incompetent• Not very patient• When something goes wrong, they blame the system
    33. 33. SP – Sensing Perceiving • Practicality Immediate, tangible rewards; firefighting, • Adept problem- emergency medicine, mechanics, farming, solving skills, carpentry, negotiators, particularly at troubleshooters. hands-on tasks • Resourcefulness • 38% of U.S. pop • A special sense of immediate needs “When all else fails, read the directions!
    34. 34. Downside of the SP• SP’s operate under the assumption that “it’s easier to get forgiveness than permission”• Their motto is “Just Do It”• Act now, pay later• Hedonistic nature
    35. 35. Breaks• SP – Do I need a change of pace?• SJ – Is it time for a break?• NT – Is everything else under control?• NF – Will it make me feel good?
    36. 36. Have a Nice Day• NT – Have an interesting day.• NF – Have an inspiring day.• SJ – Have a productive day.• SP – Have a fun day.
    37. 37. Leadership • Your preference of either Sensing or iNtuition is the primary indicator of your – Teaching style – Learning style – Communication style – Leadership style
    38. 38. Sensing Leaders• Use their 5 senses• Tend to lead by exercising their experience and their command of detail• Get stuff done• Detail-oriented
    39. 39. iNuitive Leaders • Conceptualize • Future driven • Tend to lead by exercising their vision and drive to change and develop their colleagues and the systems around them • See the “Big Picture”
    40. 40. Thinking Leaders • Are analytical and objective • Thinking leaders strive to make decisions by standing back, removing themselves from the issue or subject at hand • And employing cause-and-effect logic to reach a conclusionPersonal considerations make it into the T’s decision-making equation,but they do not control or overpower the process.
    41. 41. Feeling Leaders • As leaders, Fs tend to exercise power through relationships and attention given to subjective human values. • People First
    42. 42. Exercise: Fair Warning• At org, Inc., the policy is that work begins at 9:00am. The employment manual says that all staff should be at their desks, engaged in their duties, by 9:00am to avoid reprimand. Today, John comes to work twenty minutes late.• How would the T leaders respond?• How would the F leaders respond?
    43. 43. Extravert Leaders • Es receive their energy through the outside world and influence others by engaging with them… talking and networking • They “let it all hang out” (WYSIWYG) • Can be more prone to talking than listening • Likes to bounce ideas off of everyone
    44. 44. Introvert Leaders• Energized by their inner world of ideas, thoughts, and concepts• Influence by presenting ideas, plans, visions, or values (often in writing)• Private, closed… has a lot brewing under the surface and only shares a small piece• Needs time to think about things privately
    45. 45. Judging Leaders• Work now, play later• Decisive, closure, structure, schedules• Order and control• Can give direction easily
    46. 46. Perceiving Leaders• Ps are flexible, curious and open-minded people who can be easygoing, informal, adaptable and fun-loving.• Can also be perceived as scattered, unscheduled and prone to having more starts than finishes.
    47. 47. One O’Clock JumpThe Judger is slightly The Perceiver isirritated that the day’s somewhat excited thatschedule did not unfold there is yet another optionas planned and will try to available at 1:00pm andcontrol the situation as will readily adapt to themuch as possible. new interruption.• Two people – a judger and a perceiver – each have something on their calendars for 1:00pm on Tuesday. Something else has just come up that conflicts with the scheduled appointment. In both cases, the conflicting items seems attractive, even necessary. The real skill to be effective is to know when to adapt and when to control – regardless of type.
    48. 48. Viewing Leadership through Temperament • Different personality types see power very differently and rooted in vastly different places. • Viewing leadership through the lens of temperament gives us insight into how each of us tends to view power… where it is and how we are mostly likely to use it.
    49. 49. NF Leaders• The “People” People• Desire harmony, connection, inclusion, and group cohesion• Take it personally if people don’t follow
    50. 50. NT Leaders• Competence above all• Desire logic, clarity• Quick to criticize because it is through criticism that we learn• One of the greatest gifts that an NT Leader feels he/she can give to someone is criticism of performance as this will eventually free you from their scrutiny
    51. 51. SJ Leaders• SJs see power in structure, hierarchy and traditions• Titles, salaries, tenure, commendations• Detail, practicality and efficiency• Achieve order over chaos
    52. 52. SP Leaders• The Troubleshooters• Deal with the practical demands of the moment• Exercise their power by solving problems• Good at crisis management
    53. 53. Defusing the SituationA meeting was taking place at a U.S. embassy in Africa. At onepoint an embassy official walked into the room and calmly notifiedthe group that a bomb threat had been made against theembassy and that they must clear the building.• NFs dashed to the phone to call their families to let them know that everything was all right and not to worry.• NTs started debating with one another the effectiveness of the embassy bombing, the practice of phoning in bomb threats, and the role each plays in the efforts of international terrorism – a discussion that continued throughout the afternoon at the café across the street.• The SJs automatically went to the corner of the room and pulled out an official manual to determine the SOP for dealing with bomb threats.• The SPs, within moments, were in the hallway, directing traffic, answering questions, and getting colleagues out of harm’s way.
    54. 54. Attitude Pairings• The physical world of action, people, places, and things is where leaders most often have to engage, so Attitude Pairings can tell us a lot about how a person’s behavior will both create and inhibit leadership potential.• EJs – The Natural Influencers• IJs – The Strong, Silent Types• EPs – Energizing Forces• IPs – Quiet and Reflective
    55. 55. Real Leadership• The real power of • They can be verbal and gregarious, yet understanding reflective and type in leadership thoughtful; they can pay attention to the derives from your details of the moment ability to access while paying heed to your preferences the bigger picture; they must be fair, objective, as well as your humane, and just; and non-preferences. they must be focused on results while staying• The most effective open to changing leaders seem to circumstances and new information. “have it all”
    56. 56. Reward and Punishment • People have differing views of rewards and punishments
    57. 57. E and I Relationships• Es and Is approach cooperation and teamwork from opposite directions which can lead to misunderstanding• Es can demand more time and attention and can tire the people around them• Is tend to keep a great deal of information to themselves and this can be viewed by Es with suspicion
    58. 58. S and N Teamwork• Sensor • iNtuitive – Everyone has a – The very image job to do and of a team is that’s what you inspiring and get paid for exciting – If I didn’t spend – If everyone could so much time in catch that meetings on how enthusiasm… to work together, productivity, I’d get my job profits and pride done more would skyrocket. quickly
    59. 59. T and F Teamwork• Thinkers view • Feelers view teamwork as teamwork as how anything that well people work accomplishes the together in doing task. the task.• You don’t have to • It is hard to work like someone to with someone work with them. you don’t like.• Personal • Group spirit is accountability is the key. the key.
    60. 60. More on Ts and Fs• This preference • Obviously, BOTH is is harder to over- needed for teamwork and come because it success! reflects opposing • A successful yet ingrained company is one that philosophies balances its logical• Products vs. tasks with an process awareness of the human element• Head vs. heart required to reach• Task vs. people those tasks.
    61. 61. How to Help Ts Be Sensitive to Feelings• Ts – If you’re a T, don’t respond when your feelings are strong (waiting is better)• Ts - Prepare to respond by getting clear about what made you angry and why• Fs - Listen to the T’s side and communicate your understanding of their logic• Fs - Explain your feelings in an objective and logical way• Ts - Suggest alternatives that can be made into a matter of policy• Remember, to a T, it’s not personal and to an F, everything’s personal.
    62. 62. How Ts Can Help Fs Deal with the Tough Stuff• Don’t give feedback when you’re feeling hard-nosed and critical.• Prepare first by listing all the things the person did well.• Say (in so many words) I like you and your work, and here are ways it could be even better.• Be cooperative. Tell them you want to help.• Listen to the person’s feelings and show you understand by sharing a similar experience.
    63. 63. J and P TeamworkAt 9:00am sharp the Js are sitting in place, pencils sharpened,ready to go (having read the agenda emailed before themeeting). By 9:05 the Js are already feeling resentful that theyare being punished by the latecomers. The last P straggles in atabout 9;17, apologizes for being late, glances at the agenda forthe first time and suggests some changes. By 9:43 the team hasalready divided into several camps• “I’ll get you for being late.”• “I’ll vote for anything to end this meeting.”• “Let’s not make rash decisions.”• “Isn’t it time to take a break?”
    64. 64. Js and Ps • The goal is to – Keep the Js from coming to decisions too quickly, and – Encourage the Ps to come to closure and completion on issues.
    65. 65. Problem Solving• Personality differences provide the key to more creative and dynamic solutions.• They also intensify and sometimes hamper our ability to work through problems effectively.• The more people involved in solving a problem, the longer it may take, but the higher the commitment and the better the end result.
    66. 66. How the 8 Preferences Solve Problems• Es talk them through with someone else• Is need time and privacy to reflect internally• Ss trust the facts and evidence• Ns consider alternatives and look at the bigger picture• Ts keep everyone aware of the potential consequences• Fs bring the reality of how the process affects people• Js are solution/implementation oriented• Ps will massage a problem thoroughly
    67. 67. Balance• If the best solution in the world does not take into account how it will be received by the parties involved, it works only on paper and is likely to fail.• Conversely, if people are relatively happy with the solution but certain organizational objectives aren’t being met, this solution is also a failure.
    68. 68. Crises• During times of crisis, it is human nature to fall back on our preferences.• You can increase your success rate and reduce your stress by understanding how personality type plays a role.
    69. 69. The Z Factor1. Gather the facts (Sensing)2. Brainstorm possibilities Feeling Sensing (iNtuition)3. Analyze objectively (Thinking) Thinking iNtuition4. Weigh the impact (Feeling)
    70. 70. The Z Problem-Solving Model Sensing iNtuition Facts and details Alternatives Thinking FeelingAnalyze Objectively Impact to others
    71. 71. Temperament and Problem- Solving • ST – Rely on facts (S) and translate them analytically and objectively (T) • SF – Rely on facts (S) and translate to how they affect people (F) • NF – Rely on possible alternatives (N) and translate to how they affect people (F) • NT – Rely on possible alternatives (N) and translate them analytically and objectivelyAs you use this model and include all temperaments, you can rely onothers to provide your non-preferences in problem-solving.
    72. 72. Perspective is Key• If you know at the start what preferences are missing from your problem-solving style, you’ll be better equipped to find solutions.• By compensating for your non-preferences or underrepresented preferences you’ll ensure that the solutions are the best ones available.
    73. 73. Conflict Resolution• People view conflict differently…• For some it is a creative and dynamic force that can move the parties involved to a new level of understanding. An opportunity for growth!• Others see it as a necessary evil that you can only grin and bear and hope that everything turns out okay.• Still others view it as devastating and to be avoided at all costs.
    74. 74. T & F Conflict Resolution • Thinkers would like Feelers not to personalize things • Feelers would like Thinkers to consider their feelings and opinions • The biggest concern for both Ts and Fs is the same thing… – losing control, albeit for different reasons – Ts fear they might get angry – Fs fear they might get teary
    75. 75. E & I Conflict Resolution • Es prefer to move a conflict to the external arena for discussion • Is prefer to avoid conflict at all costs
    76. 76. More on Is and Conflict• Is say to themselves, “Go inside and work carefully on your next move. Don’t expose yourself, don’t make a fool of yourself, and don’t say or do anything you’ll regret. Above all, stay aloof, cool, and quiet.”• The Es perception is the Is don’t care or don’t think the problem is a big deal.• Es give the problems to the outside world and the Is internalizes them.• Nothing is more physically stressful to an I than conflict.• Is have more stress-related illnesses because they hold everything in.
    77. 77. Judging and Conflict Resolution• Js like structure, so any unplanned or unannounced change can lead to some abrasive responses, which are often interpreted as anger or disagreement, even when that’s not the case.• Judgers can be shocked, flabbergasted, and amazed when, in the peak of a “discussion,” they are told that they sound angry.
    78. 78. Extraverts and IntrovertsGroup Activity 1: Describeyour ideal weekend
    79. 79. Overcoming the Obvious • If you can consider the personality preferences of the person with whom you are in conflict, you will find (while the resolution may take longer and be somewhat more arduous than you’d prefer) the end result is always better.
    80. 80. Goal SettingIdeally, goal settingwill get you moving ina direction.
    81. 81. E & I Goal Setting• Es talk goals through and prefer a group experience• Is prefer to reflect awhile and prefer advance thinking (drafts) and preparation Remember…SILENCE = CONSENT
    82. 82. Most Effective for E & I• The most effective goal-setting process would be one that gives Extraverts the opportunity to verbalize (and re- verbalize) their ideas, and• Introverts the time to reflect on what has been discussed
    83. 83. S & N Goal Setting• Sensors • iNtuitive• Hands-on, here- • Theoretical and-now • Futuristic• Simple • Inspirational• Attainable • Challenging• Understandable • Dream the• No frills impossible dream
    84. 84. T & F Goal Setting• Thinking • Feeling• Products • People• Practical • Appealing• What and how • Who• State of the art • Esprit de corps• A thinker can be • For the feeler, committed to a goal the whole but not necessarily in agreement with it purpose of a goal or with everyone on is to achieve the team. harmony in the workplace. … Compromise
    85. 85. Time Management It’s a Judger’s world!
    86. 86. What is time?• Extravert • Time is to be overpowered and used.• Introvert • • Time is spatial, a concept. Time is now; there is no• Sensor • time but the present. Time is possibilities; there’s• iNtuitive always time for one more thing.• Thinker • Time is an object, a resource.• Feeler • Time is relational and interpersonal.• Judger • Time is to be scheduled and controlled.• Perceiver • Time can be adapted and added to.
    87. 87. E & I Time Management• Extravert • Introvert• Stop talking and • Stop thinking and start listening start doing• When • When scheduling, allow scheduling, allow time for time for reflection extraverts to and extravert contemplation
    88. 88. S & N Time Management • Sensors • iNtuitives • A minute is 60 • A minute is more seconds than a few • Exact time seconds, but less • Mean what they than an hour say and say what • Relative they mean • A rough guideline
    89. 89. T & F Time Management • If a Feeler has an unpleasant task, it falls to the bottom of the list • If a Thinker has an unpleasant task it goes to the top • Feelers are chronic procrastinators • Thinkers are procrastinators when it comes to giving praise • Ts need Fs to remind them that people and process is as important as product • Fs need Ts to remind them that relationships are not enough, you have to get something done
    90. 90. J & P Time Management • Judgers want to • Perceivers want to control their understand their environment and environment so timeWhen it their time to is only something to therefore comes managingtime, it’s a Judger’s aware of, not • Js have schedules be world. imposed on othersLearning to meet deadlines and it’s clear how much free time is • For P, all time isand be punctual in except what is left free,business if essential. • However, Js can scheduled make great time • Ps can overwork a going in the wrong solution long after it direction is productive to do so.
    91. 91. The Art of Planned Spontaneity• Depending on your type you may need to schedule…• Quiet time• Planned deep- breathing• Open-ended relaxation• Fun• Lunch• Bathroom break
    92. 92. Procrastination• Every type procrastinates around its non- preferences.• Extraverts – delay things that involve reflection and contemplation• Introverts – delay things that cause them to go outside themselves• Sensors procrastinate around futuring and visioning• iNtuitives procrastinate around dealing with the here and now• Thinkers procrastinate around the “touchy-feeling” stuff• Feelers procrastinate around facing negative issues directly• Judgers procrastinate around relaxing and any activity that would take them off schedule• Perceivers procrastinate around getting organized
    93. 93. Key Points About Time1. People procrastinate around their non- preferences2. We either control time or adapt to it3. Adapters will never be controllers and vice versa4. We all have the ability to make accommodations.
    94. 94. Ethics, Morals, Values, Integrity • Ethics is your character or moral state • Morals reflect societal customs • Values are your personal interpretation of society’s customs • Integrity is the congruity between your values and ethics
    95. 95. Type Preferences and Ethics• Es focus outward so ethical situations are seen as external events that touch many people• Is have a high need to control only themselves and perhaps their immediate families• Ss see ethics as specific and immediate and center around a specific event• Ns view ethics as part of a grand system of universal truths and principles• Ts see ethics as objective principles that, when violated, must be punished• Fs see ethics as right or wrong being weighed against one’s personal value system• Js see ethics as black or white… once determined, they are not negotiable• Ps are always questioning ethics and in light of new data, can be reconsidered
    96. 96. Two Fundamental Points 1. The only ethical • We all have different behavior for which interpretations of you can be life’s values. responsible is your • There are some own. absolute rights and 2. Your perception of wrongs, but even someone else’s those are tempered ethical conduct by… may be more a – Ethnicity reflection of your – Culture own value system – Religion than a reflection of – Class that person’s – Personal behavior. circumstances
    97. 97. 3 Steps to Confronting Ethical Issues1. Listen and learn… try to stay uninvolved and wait at 24 hours2. Consider the source… how might type be influencing what is said and what is perceived3. Act… Is it worth pursuing and if so resolve it and move on
    98. 98. StressManagementOne type’s motivation is another type’s stress.
    99. 99. Types and Stress• All the things that inspire and motivate each of us can trigger anything from headaches to heart attacks for the other.• There is something in each of us that can potentially drive someone else up a wall.• Different types create stress differently• Different types deal with stress differently
    100. 100. Stress• The difference between being stressed and not being stressed is the wisdom to know which things we can control and which things we can’t.• We can only control our own behavior, work habits and reactions.
    101. 101. Es, Is and Stress• Extraverts • Introverts are have more more stressed stress when over the reality they feel alone, of having to have no confront the companion external world with which to and relate to talk and others. interact.
    102. 102. A Word About Is• The workplace usually rewards extraversion• “Co-workers are shocked to learn that these chatty souls are Introverts in Es’ clothing. For the Is it is simply a survival technique, but it can carry a high price in the form of stress and related health issues.”
    103. 103. Sensors and Stress• Stress occurs when too much time is spent theorizing or abstracting• They need to get their hands on something, literally, and do something• They need to move beyond the figurative and into action
    104. 104. iNtuitives and Stress • Ns are stressed with too many details, accounts, and deadlines • When they are stressed they need to think, conceptualize, ponder, imagine and create
    105. 105. A Word About Thinkers• Lay to rest the myth that Thinking types find it easy to fire people and stay objective. In truth, Ts suffer just as much as Fs and the more an altercation escalates, the more a T’s anxiety rises.• The difference is that Ts want to confront a stressful situation head-on, get it out of the way, and get back on track. Fs want to avoid it at all costs, hoping it will go away.• An abundance of displayed emotions means loss of control to a Thinker.• Stress is related to the inappropriate manifestation of anything too personal. (See page 241)
    106. 106. Feelers and Stress• Stress for the Feelers comes from getting overly involved too quickly in too many problems of other people, then having to remove themselves.• Desertion, lack of caring, over- identification, pain, misery, non- productivity and avoidance surface in direct proportion to the F’s stress.
    107. 107. Judging, Perceiving and Stress• Judgers get stressed – and give stress – when they lack their most precious needs… – Closure – Control – Organization• A Perceiver’s stress mounts in direct proportion to either – the routine nature of the job or – the diminishing number of options available on a given taskMost of the things that stress a P, a J can findsatisfying and even enjoyable and vice versa.
    108. 108. The Bad News• When we become seriously stressed, we can become the worst version of our four-letter opposite because our usual methods of coping aren’t working.
    109. 109. Be Prepared• There are four preferences that conflict with social norms… – Introverts – Female Thinkers – Male Feelers – Perceivers
    110. 110. NFs Pros/Cons• NFs strengths include their ability to persuade and cooperate.• They are team builders• Their weaknesses include an over- personalization of organizational problems and• Their tendency to carry grudges
    111. 111. NTs – Pros/Cons • NTs strengths include their ability to think systemically and strategically. • Natural analysts • Their weaknesses include their tendency to make things more complex than necessary and • Their impatience with incompetency
    112. 112. SJ – Pros/Cons• SJs strengths include their strong sense of responsibility and duty to the organization• Organization’s backbone• Their weaknesses include their rigidity and• Narrow focus on meeting rules and regulations
    113. 113. SP – Pros/Cons • Strengths – Ability to do a variety of tasks with ease – Sense of urgency when the situation demands it – Organizational troubleshooters • Weaknesses – Disinterest in routine – Lack of a sense of the big picture
    114. 114. Live and Let Live• Life is what we make it• Embrace your strengths• Bolster your weaknesses• Assume good intent• Go for it• Take a risk