Impact of SMAC Technology in HCM

1. © Harbinger Systems | www.harbinger-systems.com Welcome to the Webinar on Impact of SMAC Technology in Human Capital Management By Harbinger Systems

2. © Harbinger Systems | www.harbinger-systems.com Panellists 2 Sushant Saraswat Marketing Executive Harbinger Systems Yashodhara Patankar Sr. Software Engineer Harbinger Systems

3. © Harbinger Systems | www.harbinger-systems.com Agenda • Overview of HCM industry • HCM- Before and Now • Need of modern HCM solutions • Real world business scenarios showcasing SMAC for: - Talent acquisition - Learning and development - Skill mapping - Benefit enrollment system • Q&A 3

4. © Harbinger Systems | www.harbinger-systems.com Overview of HCM Industry 4 • Increase in demand for SaaS based solutions- The Cloud-based HCM applications market is expected to grow from $5 billion in 2013 to $8.4 billion by 2018 at a compound annual growth rate of 11% • The number of early-stage investments in human resources tech companies doubled in 2013 when compared with 2012 • Highly Fragmented Market 7.5 10 13.5 0 2 4 6 8 10 12 14 16 2011 2013 2017 MarketSize–Billion$ Worldwide market for HCM Apps Source: IDC

5. © Harbinger Systems | www.harbinger-systems.com HCM- Before and Now Pre 1990 Personnel Administration • Entirely focused on personnel administration • Use of automation technology absent • Focus on how to process employee paperwork • ERP technology changed the face • Freed up HRs time to focus on workforce management • Advent of talent managing techniques • Proactively managing workforce decisions 1990-2000 Human Resources 2000-2010 Talent Management • Integration of independent HR processes • Utilizing data collected during hiring process into systems used to support employee development and management Now •Utilizing tools to increase employee productivity •Improve employee engagement, enhance performance and optimize workforce management •Shift from managing processes to business execution

6. © Harbinger Systems | www.harbinger-systems.com Business Need of modern HCM solutions • Need for greater organizational efficiency • Update HR processes, information and technology capabilities to comply with the law- employee mandate provisions of Affordable care act • ROI expectations increasing from HR • Improve employee engagement • Sustainable competitive edge 57% 53% 44% 0% 10% 20% 30% 40% 50% 60% Talent Acquisition Performance Management Learning and Development Top HCM Priorities 41% 32% 30% 0% 10% 20% 30% 40% 50% Economic uncertainty forcing the organization to operate more efficiently Organic growth (into new geographies, new channels etc.) Scarcity of key skills in marketplace Pressures Driving HCM Source: Aberdeen Group

7. © Harbinger Systems | www.harbinger-systems.com CASE 1: Social Media For Talent Acquisition

8. © Harbinger Systems | www.harbinger-systems.com Business Scenario • Bridging talent gap quickly • Incomplete profile issues • Limited contacts • Increased competition

9. © Harbinger Systems | www.harbinger-systems.com Proposed Solution • Comprehensive social media integration using Facebook, LinkedIn, Gmail, Yahoo and MSN • Opportunities in Social Media: – Growth of social media has been near exponential – 72 percent of all Internet users are also social media users – Social Recruiting

10. © Harbinger Systems | www.harbinger-systems.com Solution Regular Login Default Profile Common Authentication to Application Login 1 Login n Profile 1 Profile n Integrated User Profile Integrated User Skills Various Social Media APIs Comparison Tool

11. © Harbinger Systems | www.harbinger-systems.com Benefits • Streamlining of processes resulting into greater efficiency, helps in quick recruitment of desired candidate • Capitalize on the ready passive candidate information • Detailed profiles of candidates • Large talent pool availability through social media contacts • Social Recruiting - Leveraging social tools can move organizations ahead of their peers in winning the competition for the best global talent. • A secure and intelligent job portal, which can be seamlessly integrated with a company's legacy applications • Real-time candidates activity tracker, Candidate status, jobs status, Team broadcasts and news updates

12. © Harbinger Systems | www.harbinger-systems.com CASE 2: Mobility Social Learning

13. © Harbinger Systems | www.harbinger-systems.com Business Scenario • Social interaction and engagement has been a historical challenge in online learning environments • Catering to globalized workforce • High rate of absenteeism and course drop-out rates • Lack of a standardized, simplified and integrated learning technology

14. © Harbinger Systems | www.harbinger-systems.com Proposed Solution • Providing mobility will surely lead towards more user engagement • RWD enhanced app • Using the Web APIs used for website with no change in existing Web API • Strong security for content • Track user's current geo location while accessing the app

15. © Harbinger Systems | www.harbinger-systems.com Solution Database Web APIs Existing Website JQUERY + HTML5 NATIVE COMPONENTS Android App iPhone App Phone Gap

16. © Harbinger Systems | www.harbinger-systems.com Benefits • Enhanced user engagement • Quick communication and broadcasts across learners • Tools mirroring many of the same technologies that learners use on a daily basis for example – work groups, blogs, forums and chat to enhance communications with distance learners • Info on-the-go

17. © Harbinger Systems | www.harbinger-systems.com CASE 3: Analytics Skill Mapping Resume Parsing

18. © Harbinger Systems | www.harbinger-systems.com Business Scenario • Despite having large talent pool, exact job matching to candidate and candidate recommendation to HR was lacking • Data set available in resumes not useful due to its unstructured data structure • Conventional querying on database failed to return appropriate results • Incorrect recommendations, mismatched job-user profiles • Manual matching becomes time consuming

19. © Harbinger Systems | www.harbinger-systems.com Proposed Solution • Parsing resume and mapping skills to individual’s profile • Analyzing each individual’s profile and matching it with relevant job openings • Showcasing recommended candidates to HR

20. © Harbinger Systems | www.harbinger-systems.com Solution Skill Identifier Job Mapping Job Family Skill Mapper Skill Level PostsUploads Resume parser Job Recommendations Candidate Recommendations Human Resource Resumes Job Openings Job Seeker

21. © Harbinger Systems | www.harbinger-systems.com Benefits • Streamlining recruiting and verification efforts • Resume utilization with the ability to analyze its unstructured data • Quick recommendations and Search matches helps in identifying talent faster, and focus on the most suitable candidates • Right jobs find their way to Candidate

23. © Harbinger Systems | www.harbinger-systems.com Business Scenario- • Each company owns huge database and growing • Scalability issues especially during on-boarding drives • Ability to sustain concurrent users • Cost-effective infrastructure to serve end users • Quick software up gradation

24. © Harbinger Systems | www.harbinger-systems.com Proposed solution • Cloud deployment – Flexibility & Auto Scaling – Minimal configuration overhead – Reduction of costs with easy up-gradation • Considerations • Migration strategy – Database compatibility – Application maintenance / management – Compliance requirements – Cost & Security

25. © Harbinger Systems | www.harbinger-systems.com Benefits • Improved IT utilization and efficiencies • Improved the organization’s ability to scale on demand • Cost effective hardware • At a point there can be 1000s of concurrent users

26. © Harbinger Systems | www.harbinger-systems.com Summary- How SMAC is an enabler for HCM • Increased engagement and reach- A way to tap HFIs- High Functioning Individuals • Accurate and more efficient processes and reduced HR costs • Enables planning of future workforce needs for both near- term scheduling and long-term global workforce planning • Standardized, simplified and integrated mobile-enabled platforms • Empowers HR function to play a more strategic role in the organization

27. © Harbinger Systems | www.harbinger-systems.com Summary- How SMAC is an enabler for HCM • Increased engagement and reach- A way to tap HFIs- High Functioning Individuals • Accurate and more efficient processes and reduced HR costs • Enables planning of future workforce needs for both near-term scheduling and long-term global workforce planning • Standardized, simplified and integrated mobile- enabled platforms • Empowers HR function to play a more strategic role in the organization

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