Prudential HealthSolutions                 Diane Hettinger RN MPH CEBS                   Director Health & Wellness       ...
Prudential at a GlanceEmployees: Worldwide - 40,000; U.S - 19,000Businesses: Life Insurance, Annuities, Retirement-related...
“Health is a state of complete physical, mental and    social well-being and not merely the absence of disease    or infir...
Prudential is committed to improvinghealth and well being in every part ofour population. Multidisciplinary team of nurse...
H&W Balanced Health Wheel5
Balanced Health Wheel                Physical
Balanced Health Wheel (continued)             Mental   Physical
Balanced Health Wheel (continued)             Social    Physical                  Mental
Balanced Health Wheel (continued)                Financial        Physical            Spiritual                Mental     ...
Balanced Health Wheel (continued)                     Financial             Spiritual            Social               Phys...
Balanced Health Wheel (continued)                     Financial             Spiritual            Social               Phys...
Balanced Health Wheel (continued)                      Financial               Spiritual             Social               ...
Balanced Health Wheel (continued)                      Financial               Spiritual                                  ...
Balanced Health Wheel (continued)                       Financial               Spiritual                                 ...
Balanced Health Wheel (continued)                            Spiritual                                        Social      ...
Health Management Strategy Aligning with company’s mission Individualized employee interaction (holistic approach) Stro...
Health & Wellness Focus       Employee           Organization                          and Business       & Family        ...
Employee & Family                Outcomes                    Integrated                      Holistic                    E...
Organization & Business Groups                 Outcomes                 Support & Align                     with          ...
Optimizing Human CapacityHealthy employees help your business…Optimal Health               Business Benefits•    Physicall...
Leadership Commitment21
Health Summit22
EVOLUTION OF HEALTH & WELLNESS PROGRAMS AT     PRUDENTIAL                          2011 – Integrated                      ...
Health and Wellness Program Categories Clinical Fitness Nutrition Wellness Employee Assistance Program Work Life Re...
WebMD Component Prudential HealthSolutions      • Active employees, dependents, and retirees are eligible for portal     ...
Healthy Lifestyle Challenges Challenges offered twice a year (Spring and Fall) Holistic approach Usually about 6 weeks...
Multi-channel Communication Strategy Available and accessible to all active employees Healthy Living Articles on our Int...
Health, Life and Wellness Intranet Site Valuable tool for health improvement messaging Bulletins and events for health i...
Communication to Business Leaders Well communicated at company meetings, town halls and  via lived/taped videocasts Busi...
Reaching Diverse Populations Communicate to diverse populations throughout Business  Resource Groups Health information ...
Outcomes31
HealthQuotient (HQ) Participation                             Participation     15,246                                    ...
Change in Health Risk                           Edington Risk Levels            Active Employees with HRA participation in...
Risk Migration                                     Edington Risk Migration     100%                   1%                  ...
ROI: Risk Migration Cost Change                                              2008        Med/High Risk         Med/High Ri...
Next Steps    More Engagement    Chronic Disease Management    Health Disparities    Continuing to Improve Outcomes  ...
Questions37
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Koop Award Winner: Prudential Financial - HealthSolutions Webinar with Keith Winick

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Koop Award Winner: Prudential Financial - HealthSolutions Webinar with Keith Winick

  1. 1. Prudential HealthSolutions Diane Hettinger RN MPH CEBS Director Health & Wellness Keith Winick MS Wellness ManagerApril 23, 2012
  2. 2. Prudential at a GlanceEmployees: Worldwide - 40,000; U.S - 19,000Businesses: Life Insurance, Annuities, Retirement-relatedServices, Mutual Funds, Investment Management, Real EstateServicesAssets Under Management: $883billion (as of 06/30/2011)Founded: 1875 by John FairfieldDrydenHeadquarters: Newark, New Jersey 2
  3. 3. “Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.” – World Health Organization3
  4. 4. Prudential is committed to improvinghealth and well being in every part ofour population. Multidisciplinary team of nurses, physicians, exercise physiologists, registered dietitians, EAP, safety, business and administrative professionals overseeing a broad array of programs and services such as onsite clinics, fitness centers, EAP counseling, health screenings, coaching, etc. Early adopter of Mental Health parity in benefit design. All medical programs cover preventive services at 100%. Introduced consumerism programs in 2006. Top priorities include integrating health & productivity and eliminating health disparity in population. 4
  5. 5. H&W Balanced Health Wheel5
  6. 6. Balanced Health Wheel Physical
  7. 7. Balanced Health Wheel (continued) Mental Physical
  8. 8. Balanced Health Wheel (continued) Social Physical Mental
  9. 9. Balanced Health Wheel (continued) Financial Physical Spiritual Mental Social
  10. 10. Balanced Health Wheel (continued) Financial Spiritual Social Physical Mental
  11. 11. Balanced Health Wheel (continued) Financial Spiritual Social Physical Mental
  12. 12. Balanced Health Wheel (continued) Financial Spiritual Social Physical Mental
  13. 13. Balanced Health Wheel (continued) Financial Spiritual Physical Social Mental
  14. 14. Balanced Health Wheel (continued) Financial Spiritual Physical Social Mental
  15. 15. Balanced Health Wheel (continued) Spiritual Social Mental Physical Financial
  16. 16. Health Management Strategy Aligning with company’s mission Individualized employee interaction (holistic approach) Strong leadership commitment Integrated approach to wellness and disease management Comprehensive and targeted communication strategy Create and nurture a Culture of Health and Performance at Prudential 16
  17. 17. Health & Wellness Focus Employee Organization and Business & Family Groups17
  18. 18. Employee & Family Outcomes Integrated Holistic Employee & Family Approach 18
  19. 19. Organization & Business Groups Outcomes Support & Align with Organization & Business Groups Company Mission19
  20. 20. Optimizing Human CapacityHealthy employees help your business…Optimal Health Business Benefits• Physically Energized • Stamina• Emotionally Connected • Collaboration• Mentally Focused • Strategic Judgment• Spiritually Fulfilled • Commitment 20
  21. 21. Leadership Commitment21
  22. 22. Health Summit22
  23. 23. EVOLUTION OF HEALTH & WELLNESS PROGRAMS AT PRUDENTIAL 2011 – Integrated 2010 Health Coaching, Partnership with Healthy Team Award Lifestyle Challenge Benefits (Surcharges) 2010: Healthy Team Award, Lifestyle Challenge, Wellness Champions Weight Watchers Subsidy (30%) Wellness Champions, Weight Watchers Subsidy (30%) 2009 Healthy Stairwells Culture of Health Webinars THM Strategy Know Your Numbers Nutritionist 2009: Culture of Health Webinars, Know Your Numbers, 2008 Healthy Stairwells, THM Strategy, Nutritionist Expanded Health Coaching (Healthyroads) 2007 Pru Today Healthy Living Series Wellness Incentive (HRA) 2008: Expanded Health Coaching (Healthyroads) Internal Health Coaching 2006 Total Health Management Prudential Health Solutions (HRA) CDHP HDHP 2007: Wellness Incentive (HRA), Biometric Screenings -Cholesterol Travel Consultations 2005 Ask The Doctor On-site Fitness Centers and Pru Today Healthy Living Series -Glucose -Blood Pressure Data Warehouse Health Fairs Hypertension Mgmt Program Discounts -BMI – Body Fat Intranet Site Wellness Seminars Prudential Life Solutions Care Counselors -On-Site Clinics Flu Vaccines Child care Discounts EAP Services Internal/External 2006: Internal Health Coaching, Prudential Health Solutions (HRA), Total Health Management, CDHP & HDHP 2005: Biometric Screenings - Cholesterol, Glucose, Blood Pressure, BMI/Body Fat; Onsite Clinics, Travel Consultations, Data Warehouse, Intranet Site, Flu Vaccines, Health Fairs, Care Counselors, Ask The Doctor, Hypertension Mgt Program, Wellness Seminars, Child Care Discounts, On-site Fitness Centers and Discounts, Prudential Life Solutions, EAP Services Internal/External23
  24. 24. Health and Wellness Program Categories Clinical Fitness Nutrition Wellness Employee Assistance Program Work Life Return To Work/Accommodations Safety 24
  25. 25. WebMD Component Prudential HealthSolutions • Active employees, dependents, and retirees are eligible for portal • HQ participation goal is 70% over 3 years • $150 HQ + 2 Wellness Incentive – Only active employees are eligible. Must complete HQ plus two lifestyle activities from list. Deadline 11/30/12 • $200 surcharge on health insurance premium if HQ not completed by 11/30/12 • Telephonic Health Coaching to support Healthy Lifestyles • Specialized Tobacco Cessation Coaching • Next Steps: Distributed Model/Portal Enhancement 25
  26. 26. Healthy Lifestyle Challenges Challenges offered twice a year (Spring and Fall) Holistic approach Usually about 6 weeks Team and individual components Prizes for reaching goal and team winners Next Challenge begins April 16th – “Tour De Pru” 26
  27. 27. Multi-channel Communication Strategy Available and accessible to all active employees Healthy Living Articles on our Intranet Culture of Health Webinar Series Personal Success Stories on Pru Today and Leader Magazine Intranet Home Page links to Healthy Food Choices offered by Dining Services Home mailers during benefit enrollment period Wellness27
  28. 28. Health, Life and Wellness Intranet Site Valuable tool for health improvement messaging Bulletins and events for health improvement and programming messages Wellness calendars with upcoming programs Linked throughout the company intranet and many of our business division sites28
  29. 29. Communication to Business Leaders Well communicated at company meetings, town halls and via lived/taped videocasts Business group specific reports Summarize results of H&W initiatives Disability and medical cost data Recommendations based on business unit results Consult with managers and attend employee meetings29
  30. 30. Reaching Diverse Populations Communicate to diverse populations throughout Business Resource Groups Health information presented at local and national meetings Communication ramped up during Diversity Recognition Month Presentations on Prudential’s health disparity research Links to H&W site on Diversity site and vice versa30
  31. 31. Outcomes31
  32. 32. HealthQuotient (HQ) Participation Participation 15,246 Completed Responded to HQ 23% HRA Did Not 19,800 77% Complete HRA Eligible participants32
  33. 33. Change in Health Risk Edington Risk Levels Active Employees with HRA participation in both years 1 and 3 (n = 9,616) 100% High Risk, 6% High Risk, 5% 90% Moderate Risk, 19% 80% Moderate Risk, 39% 70% 60% 50% 40% Low Risk, 77% 30% Low Risk, 57% 20% 10% 0% HRA Year 1 HRA Year 3 (Sept 07 - Sept 08) (Jan - Dec 2010) Low Risk Moderate Risk High Risk33
  34. 34. Risk Migration Edington Risk Migration 100% 1% 7% 10% 26% 80% 29% 60% 44% 100% 100% 100% 89% 40% 65% 20% 30% 0% HRA Yr 1 HRA Yr 3 HRA Yr 1 HRA Yr 3 HRA Yr 1 HRA Yr 3 Low Risk in Mod Risk in High Risk in Yr 1 Yr 1 Yr 1 (n = 3981) (n=2791) (n = 479) Low Risk Mod Risk High Risk34
  35. 35. ROI: Risk Migration Cost Change 2008 Med/High Risk Med/High Risk Low Risk Low Risk Medical Costs Medical Costs Medical Costs Medical Costs $3,977 $3,299 $2,753 $2,283 +12% -1% +37% +10% Med/High Risk Low Risk Med/High Risk Low Risk Medical Costs Medical Costs Medical Costs Medical Costs $4,452 $3,268 $3.760 $2,506 N= 1256 N= 1926 N= 425 N= 3531 2010In addition, cost of treatment for acute conditions between 2008 and 2010 remained the same for groups that became or stayed in the low risk category compared to a 21% increase for the groups that became or stayed in the high risk category. Net combined Savings is $1,334,331. Cost of program for this time period was $944,241 resulting in an ROI of 1:1.4 35
  36. 36. Next Steps More Engagement Chronic Disease Management Health Disparities Continuing to Improve Outcomes Global Initiatives36
  37. 37. Questions37

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