High Performance EMS is MARVLIS

Dale Loberger
Dale LobergerCustomer Account Manager at Bradshaw Consulting Services, Inc.
High Performance EMS is  MARVLISTM,[object Object],Dale Loberger,[object Object],dloberger@bcs-gis.com,[object Object],MARVLIS,[object Object]
2,[object Object],MARVLIS,[object Object],High Performance EMS is providing ,[object Object],effective pre-hospital care with a focus,[object Object],improving economic efficiency to,[object Object],promote positive clinical outcomes ,[object Object],and community wellness  ,[object Object]
A True Story …,[object Object],MARVLIS,[object Object],3,[object Object],Mountain Island Lake, NC,[object Object],[object Object],4:47 PM,[object Object],[object Object]
Pt responsive, transported for follow-up evaluationThis is exactly how,[object Object],the EMS system is ,[object Object],supposed to work!,[object Object],06/09/2005,[object Object]
What could have happened…,[object Object],MARVLIS,[object Object],4,[object Object],Mountain Island Lake, NC,[object Object],[object Object],4:47 PM,[object Object],[object Object]
Clinical outcome???We don’t know since,[object Object],it didn’t happen ,[object Object], – but it would have ,[object Object],been the story,[object Object],except for MARVLIS,[object Object],06/09/2005,[object Object]
5,[object Object],MARVLIS,[object Object],MARVLISTM is a system that ,[object Object],provides the information you want, ,[object Object],to make the decisions you need, ,[object Object],to deliver the service citizens expect,,[object Object],while saving you money.,[object Object]
Why it worked…,[object Object],MARVLIS,[object Object],6,[object Object],[object Object],MEDIC Call Center,[object Object],[object Object]
Good information led to a good decision and met expectations The static SSM plan,[object Object],didn’t take account of a,[object Object],history of boys playing,[object Object],at the lake after school,[object Object],but MARVLIS helped,[object Object],recognize the situation,[object Object]
How it works…,[object Object],MARVLIS,[object Object],7,[object Object],[object Object],	of calls from any location given the current time, ,[object Object],	day of week, and season of year based on past calls ,[object Object],and is presented on your basemap choice,[object Object],Consolidating 80-85%,[object Object],of the next hour’s,[object Object],calls to within only ,[object Object],5-10% of the overall ,[object Object],service area,[object Object]
How it works…,[object Object],MARVLIS,[object Object],8,[object Object],[object Object],	based on historic travel data from the AVL to determine,[object Object],	realistic travel times for this hour of the day, this day,[object Object],	of the week, and this time of the year,[object Object],Using your own,[object Object],experience means not,[object Object],generalizing travel,[object Object],based on posted speed,[object Object],limits or road class,[object Object]
How it works…,[object Object],MARVLIS,[object Object],9,[object Object],[object Object],calculated for each vehicle based on current AVL position, ,[object Object],time-aware impedances, and present vehicle status,[object Object],based on time commitments by location,[object Object],Effectively providing an,[object Object],up-to-the-minute, ,[object Object],dynamic System Status,[object Object],Management (SSM),[object Object],capability,[object Object]
How it works…,[object Object],MARVLIS,[object Object],10,[object Object],[object Object],	response capabilities allows any unmet demand for ,[object Object],	anticipated calls to be monitored and discovered,[object Object],[object Object]
current percent of 	demand coverage,[object Object],[object Object],	recommendations ,[object Object],	for recent incidents,[object Object],[object Object],	estimates for each,[object Object],	possible responder,[object Object],[object Object],recommendations*,[object Object],* available later in 2011,[object Object]
How it works…,[object Object],MARVLIS,[object Object],11,[object Object],[object Object]
The client interface includes:
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High Performance EMS is MARVLIS

Editor's Notes

  1. MARVLIS is a complete software system that works with your other existing systems such as your CAD, AVL ,and RMS by converting that data into the information you want so that you can confidently make the decisions you are required to do in order to deliver the level of services that your citizens and constituents come to expect. <click>Oh yeah, and while we are increasing your performance, its going to be saving you some significant money. We understand that measuring expectations of performance can be difficult, but most of us will admit that we can recognize what really works when we see it. So let me take these abstract ideas of wants, needs, and expectations and give you a concrete example…
  2. It is just after 4PM on a Thursday early in June. A call comes in to a dispatcher at MEDIC about a 7 year old boy drowning in a lake on the northwestern edge of Mecklenburg County. Within 2 and half minutes, an ambulance arrives on scene. The boy is responsive and transported for advanced follow-up. This is what we want and expect to happen when a citizen places a call. This is how the system is supposed to work, but all too often it doesn’t.
  3. What could have happened is a very different story. We have the same call to 911, but this time it is over 20 minutes before an ambulance arrives.
  4. MARVLIS is a complete software system that works with your other existing systems such as your CAD, AVL ,and RMS by converting that data into the information you want so that you can confidently make the decisions you are required to do in order to deliver the level of services that your citizens and constituents come to expect. <click>Oh yeah, and while we are increasing your performance, its going to be saving you some significant money. We understand that measuring expectations of performance can be difficult, but most of us will admit that we can recognize what really works when we see it. So let me take these abstract ideas of wants, needs, and expectations and give you a concrete example…
  5. Before this incident happened, MARVLIS was used to transform Medic’s historical CAD data into predictions of where future calls would be come from. Their current AVL positional data was also used to calculate response zone coverage and identify lapses in that coverage where demand is expected given the time of day, day of week, and season of the year. In fact, the trend that MARVLIS caught was that after school on a Spring day like this one, children have a tendency to go swimming at the lake and sometimes they get into trouble.