Presentation for High Ed Web conference, Oct. 17, 2016, Memphis. Ever seen a blank look while you talked to your boss or a client about your project? Between coding and designing, we often use jargon that can make non-web people feel stupid. When we convey our ideas clearly, we can change our supervisors and customers from confused and disconnected to happy and supportive. Genevieve has been a member of Toastmasters International for more than four years and has been active in developing effective public speaking skills for more than ten. In this session you'll learn 5 concrete skills you can use immediately and other suggestions to keep building your career.