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アプリケーション統合の最新トレンド
AIを活用した統合の加速化
Boost App Integration with AI technology
株式会社セールスフォース・ジャパン
Woohyeok Aaron Kim
woohyeok.kim@salesforce.com
最終更新日:2022年9月28日
Forward Looking Statements
This presentation contains forward-looking statements about, among other things, trend analyses and future events, future financial performance, anticipated growth, industry prospects, environmental,
social and governance goals, and the anticipated benefits of acquired companies. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and
assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, Salesforce’s results could differ materially from the results expressed or implied by these
forward-looking statements. The risks and uncertainties referred to above include those factors discussed in Salesforce’s reports filed from time to time with the Securities and Exchange Commission,
including, but not limited to: impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our
ability to maintain security levels and service performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and
remediate performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data center capacity; our
reliance on third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet,
those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; current and potential litigation involving us or our industry,
including litigation involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments and regulatory investigations
involving us or affecting our industry; our ability to successfully introduce new services and product features, including any efforts to expand our services; the success of our strategy of acquiring or
making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our
ability to realize the benefits from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired
businesses and technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including our strategy to be a leading
provider of enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow unearned revenue and remaining performance obligation; the
pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts; the success of our
international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability
to preserve our workplace culture, including as a result of our decisions regarding our current and future office environments or work-from-home policies; our dependency on the development and
maintenance of the infrastructure of the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and cash
flows; the variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary businesses through our strategic
investment portfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies
within our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the impact of foreign currency exchange rate and interest rate fluctuations
on our results; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting
pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual
property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact
of geopolitical events; uncertainties regarding the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; the ability to execute our Share Repurchase
Program; our ability to comply with our debt covenants and lease obligations; the impact of climate change, natural disasters and actual or threatened public health emergencies; and our ability to
achieve our aspirations, goals and projections related to our environmental, social and governance initiatives.
RTC2023_Boost-App-Integration-with-AI_Kim.pdf
All contents © MuleSoft, LLC
Process
layer
Experience
layer
System
layer
Illustrative
アプリケーション統合とは
SAP ECC
System API
SAP HANA
System API
Salesforce Experience
API
Salesforce
System API
SQL Server
System API
Redshift
System API
PostgreSQL
System API
Customer Process
API
Web Experience
API
Mobile Experience
API
Partner Experience
API
AAA BBB CCC DDD EEE
All contents © MuleSoft, LLC
Process
layer
Experience
layer
System
layer
Illustrative
BBB
System API
CCC
System API
Salesforce Experience
API
Salesforce
System API
AAA
System API
EEE
System API
DDD
System API
Customer Process
API
Web Experience
API
Mobile Experience
API
Partner Experience
API
View
Controller
Model
ブロックのように、
プロダクト化した各コンポーネント (API)
を組み立てていくことでニーズにより早
く対応する。
そうするためには、
作ったコンポーネントの保存や
誰もが簡単に使えるように
SelfService化することも大事。
kind of MicroService, MVC, EDA …
AAA BBB CCC DDD EEE
アプリケーション統合の必要性
どの案件でも、統合が必要な時代になっている
Delivery capacity
Time
Demands
Transformation
delivery gap
Automation
Analytics
AI
Cloud
SaaS
Mobile
Business demands
Source: MuleSoft’s “State of Business and IT Innovation” report
82%
of business teams say
they need easy access to
data and IT capabilities
Only 37%
of organizations say they
have the technology and
skills to keep pace

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RTC2023_Boost-App-Integration-with-AI_Kim.pdf