1. It should enhance personnel decisions, protect the rights of all employees and assure
uniformity of action throughout the company.
This policy will be posted on the company Intranet and HR Share Folder for employees,
management and supervisory officials. In addition to the Intranet and HR Share Folder,
employees may review the policy in Human Resources department.
To ensure the availability of capable, skilled and committed employees in future
and generate strategic plans to achieve sustained competitive advantages by
recruiting competent staff, the department managers are required to project their
department’s work force planning annually.
1-01Recruitment & Selection Procedures
HR Department will review the request to ensure compliance with company policy guidelines and budgeted
headcount. Information regarding vacancies shall be easily accessible and open to current employees.
1-02 Job Description & Specification
Interview & Selection Process
It is the company’s intention to ensure that all managers / staff involved in the recruitment and selection process
Agree recruitment & Selection process
1.3 Employment Contract
1.4 Employment of Family Members
Employee shall go through this process after obtaining employment visa.
2. Company is responsible to process all work permits and residency permits for its employees at company’s cost
including employment visa, medical, finger print, one way joining ticket ( for overseas recruitment) and other
relevant costs. If employee terminates his / her contract before completion of one-year services with the company,
he/ she shall pay the above-mentioned costs, which were occurred during his/ her employment process with the
The company will cover the cost of residency for married employees, dependents based on the contract status of
the employee as follows:
Single: only employee
After finalizing permits and residency, the original passports of office staff will
be returned to the employee and remain in employee’s custody unless the
employee requests, in writing, that the company hold the passport on his / her
1-05 Probationary Period
The probation period will enable managers to:
Give some initial consideration for the employee’s potential and possible
development within the job.
1.6 Induction Program
HR induction welcome pack
Forms, which shall be filled by new employee such as
Employee Information Form” and “Beneficiary Letter”. Appropriate level HR
department personnel shall take care about the new employee in his/her first
working day and ensure that all relevant information and documents needed for
payroll, personal file etc are recorded.
HR department may schedule orientation program for new employee with
different departments if requested by concerned department‘s head. If an
employee wishes to stay more, the additional days will be paid by the company
and recovered from employee’s salary.
Air Ticket Booking
The company shall be responsible to provide one way joining ticket to the new
employee from the place he/ she are recruited to UAE.
The company Note must purchase the ticket from the approved airlines:
All employees are expected to demonstrate high standards of business ethics and
3. Muslim employee may leave for praying
Prevention of Bullying in the Company’s Premises
It includes behavior that intimidates, offends, degrades or humiliates an
The company is committed to ensure that all employees are treated with dignity
and respect. 2.02Dress Code & Appearance At Work
The Company’s objective, in establishing a dress code, is to enable employees to
project a professional, business-like image.
Every employee is under contractual agreement not to divulge information about
the organization’s business, customers, products, services, systems, business’s
plan, or any other confidential matters.
The employee should ensure that his /her manager and HR department are
advised of the changes in his/ her personal status.
The following items should always be current in the employee personal file:
Employee / Department Head Access to Personnel Record
Upon proper request, an employee or his/ her Department Head have the right
to inspect the personal file of employee at reasonable intervals.
Certain documents are not subject to employee access but accessible to
department head in the presence of HR staff. Medical records
An employee who requires inspecting his/her personnel records must send a
request to the Human Resources department. The employee must present valid
identification before being allowed access to the records.
Department head or Employee are allowed to view the employee’s personal file
in the presence of Human Resources staff and strictly are should not remove the
file from the HR premises.
To correct the record there must be a mutual agreement to do so between the
employee, the employee’s Department Head and Human Resources
Management. An employee may attach an explanatory statement to any
disputed document in the file.
2.05 Hours & Place of Work
4. The employee may be required to work beyond those hours.
On time, attendance is an expectation of all employees. Emergency personal time
is made available to employees for such unscheduled events as personal illness,
immediate family member illness, doctor appointments etc that must be
approved by department manager before the employee leaves the workplace.
There will be a salary deduction if an employee attends the workplace later than
normal working hours, unless missed times is made up later. If the
supervisor/department manager is unavailable, employees may leave a message
with a phone number where they can be reached with the receptionist.
Department manager/ supervisor shall inform HR personnel about employee’s
When possible, within the normal schedule, the employee may make up
Employees must have the permission of their department manager to make up
time and HR should be informed.
Suspension from work with reduced pay for a period not exceeding 10 days.
The employee shall not be entitled to his remuneration in respect of the period of
Definition: The grievance procedure is a process through which an employee can
bring workplace concerns to upper levels of management. It is the company’s
aim to maintain good Employee relations and avoid grievances and disputes.
Employees may discuss their problems and concerns with their immediate
An Employee should refer any grievance to their immediate Manager, who will
try to work out a satisfactory settlement
3.01 Employee Classification & Grading
For the purpose of employee growth and advancement as well as for ease of
compensation administration, the employees of the Company will be classified
into different grades. Every employee of the company, old or new shall have a
grade allotted to him/her and his /her compensation and benefits shall be in
accordance with the grade the employee is in.
3.02 Housing Allowance
The Housing Allowance for employees based on the grade of the staff and
grade .All benefit for the employee of the company will be approved by the
company board of director
3.03 Transportation Allowance
Transportation allowances will be paid to employees as per employment
5. 3.04 Mobile Allowances
Subject to management approval, the mobile allowance shall be considered for
employee whose the nature of his /her work is required.
If employee’s nature of work involves daily business travel, he / she may claims
petrol allowance against provided original invoices. 3.6 Company Vehicle
Company vehicle is provided in the following cases:
3.07 Annual Air Ticket
All employees are entitled to one round trip economy air ticket as stipulated in
their employment contract. If an employee requires HR department to book an
air ticket, he / she must submit the leave application with the request of air ticket
30 days prior to leave date.
If an employee is on Married / Family status, air tickets shall be provided to
employee, spouse and her/ his children (up to two under age of 18) based on
declared status in employment contract.
If an employee is on single status he / she may request HR department to
purchase a ticket for his/her spouse at the time of ticket booking. HR personnel
shall take necessarily action but will deduct the cost of ticket from employee’s
All employees are entitled to annual ticket; class of travel & eligibility of
dependents as specified in their employment contract/Job Offer.
The company management has decided to cover all employees under life
insurance scheme to protect employee’s dependents from financial loss related to
All employees must ensure that their “Beneficiary Letter”, “Employee
Information Form” and other necessary documents such as beneficiary passport
copy are provided to HR department for such incident.
In accordance to UAE federal law and company policy, all employees shall be
covered under Medical Insurance Scheme.
HR department is responsible to ensure that all employees are covered and have
received proper orientation about insurance scheme.
Chapter 4 Leave Policy & Procedures
The objective of this policy is to determine the days which an employee does not
perform for the company.
Information being received from HR department, an employee shall
6. A copy of leave application shall be provided to employee and the
Original application must be kept in employee’s personal file.
The employee is responsible for promptly notifying the company of
If employee has taken more than his/her accrued entitlement at the
Time of termination, the company shall make an appropriate adjustment from
the employee’s final settlement.
Department managers must inform HR department, if any of their staff are
absent from work.
In accordance with the employment contract, all employees are entitled to annual
vacation as follow:
Employee will not be paid in cash for his/ her leave entitlement.
Employees are not allowed to maximize more than 60 annual days for the period
of 2 years. The employee shall not be entitled to any paid sick leave during
The company reserves right to require the employee to undergo a medical
examination at the company’s expense by a doctor nominated by the company at
any time. The employee authorizes the doctor to disclose the results of such
examination to HR Department.
If employee overstays, days which are not approved will be considered as leave
without pay. Chapter five Business trip
A business trip occurs when an employee is required to travel outside/inside the
UAE. 5.1 Procedures
5.1.1 Employee must obtain relevant approvals on “Business Trip Requisition
Form” before proceed the business trip.
Medical expenses and hospitalization costs, if necessary, shall be paid by the
medical insurance, if covered by the policy, or shall be provided by the
The employee will be allowed to extend the business trip for personal purpose
with following conditions:
Period The employees annual leave balance allows for such extension
7. HR personnel shall assist employee to obtain visit/business visa for the country
to be visited. Company will bear the visa expenses.
Employees shall receive the per diem prior to his/her business trip.
The employee shall settle the travel claims (if any) within 5 working days from
the date of return.
Chapter 6 Performance Management System
6.1 Performance Appraisal
Proper performance appraisal provides management with essential information
for making strategic decisions on employee retention, advancement, and
The performance appraisal links training, development, and career planning
program with the company’s long term human resources needs.
The department managers may use appraisal procedures to:
Assess the potential of employees for future jobs and suggest appropriate
training and development programs.
Identify and modify dysfunctional work behavior.
Phase -1: Appraisal planning
Personnel decisions derived from performance appraisal can affect the
employee’s present and future’s work behavior.
Clearly as precisely identified objectives encourage the employee to work
effectively toward achieving the desired results. The appraisals should be
discussed with employees.
Emphasizing development gives both parties an opportunity to considerthe
employee’s performance as part of appraisal feedba
8. Personal Action Form ( PAF)
Relevant department managers must approve the form and the final decision for
any changes in employee’s status ultimately rests with the VP of the company.
The Performance Appraisal process identifies the performance of the employee
for the 12 months of the appraisal year. Chapter 7- Training& Development
7.01 Training Procedure
All staff members shall have access to the company’s training facilities through
the HR department.
Request for training programs are mainly to be set at the annual training plan
according to training needs analysis and annual budget by department
When an employee attends training program, he / she is required to complete
the “Training Program Evaluation Form” provided by HR personnel to enable
HR manager and department’s head to assess the course and identify it strengths
and weakness and necessary revisions on future course if needed.
7.2 Training Design Process
Ensure that employees have the motivation and basic skills necessary to master
9. Department manager is responsible for need assessment process with employee’s
involvement and send the training request to HR department with his/her
The final approval to determine if training program will meet the company’s
strategy shall be granted by Human Resource Manager.
Observing employee performing the job
Asking employee to complete questioner to identify knowledge, skills and other
characteristics required for the job.
7.04 Assessment of Training Program
On - Job Training
The majority of training carried out within the company will be on job training.
New or inexperienced employees learn through observing peers or managers
performing the job and trying to imitate their behavior.
On-job training shall be useful to upgrade experienced employees’ skills when
new technology is introduced, cross- training employees within a department or
work unit, and orienting transferred or promoted employee to their new job.
Department Managers may nominate employees for external/internal training
courses on selective basis accordance with organizational strategy and HR
The company has the right to bond the employee for all initial costs including
but not limited to training cost, hotel, transportation, or any other expenses that
should be provided to employee during training program.
Chapter 8 Health safety environment procedures for work place
All employees shall be committed to, and accountable for, implementing,
maintaining, measuring, and improving the environmental, health and safety
programs of the Company.
It is the company responsibility under UAE Federal Law to provide a hazard-
free, safe and healthy working environment.
General Safety Procedures in Work Shop 1
10. In accordance to the company’s Health & Safety Policy, the entire workshop
personnel are required to use personal protective equipments during working
hours. 8.1.1 Safety Helmet
Also it shall contain the statements of the witnesses, company representative and
the employee if his/her condition permits. It shall indicate whether the
occurrence was connected with the employee’s work or it was deliberate or
resulted of gross misconduct on employee’s part. 2
The employee who wears spectacles may need a separate pair of glasses to work
efficiently at a computer.
No additional breaks are allowed to any employee who smokes. TERMINATION
OF EMPLOYMENT CONTRACT
Termination of Employment Contract
As per company policy the duration of notice period is considered 30 days from
the time of termination of contract.
If the employee adopts a false identity or nationality or submits forged
certificates or documents.
If the employee makes a mistake resulting in substantial material loss for the
If the employee disobeys instructions respecting industrial safety or safety of
work place or does not perform his / her duties.
If the employee discloses any confidential information to a third party.
If the employee is found in a state of drunkenness or under the influence of a
drug during working hours.
If while working the employee assaults the employer the responsible manager
or any of his /her workmates.
In case an employee works on daily basis the period of notice shall be considered
one week if employee has been employed for more than six months but less than
The company or the employee may agree to reduce or increase the period of
Where an employee fails to give the notice of the termination of employment
contract or reduce the period of notice, he / she are obligated to pay
compensation to the company called “compensation in lieu of notice”.
U.A.E Federal Law- Article 142
11. If an employee dies during his/her services with the company the company shall
provide every support to his /her family and transfer his/her final dues and life
The cost for return of the employee means the value of his travel ticket.
In case where the employers provide accommodation to the employee, the
employee shall be obliged to vacate the premises by end of notice period.
End of Service Benefits
As per UAE Federal Law Article 132, if an employee has completed a period of
one year of continues services, he / she shall be entitle to severance pay.