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Findings on the B.C. Lottery Corporation (BCLC) voluntary self-exclusion program

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Findings on the B.C. Lottery Corporation (BCLC) voluntary self-exclusion program

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Findings on the B.C. Lottery Corporation (BCLC) voluntary self-exclusion program
Dr. Amanda McCormick, University of the Fraser Valley
Presented at the New Horizons in Responsible Gambling Conference in Vancouver, February 1-3, 2016

Findings on the B.C. Lottery Corporation (BCLC) voluntary self-exclusion program
Dr. Amanda McCormick, University of the Fraser Valley
Presented at the New Horizons in Responsible Gambling Conference in Vancouver, February 1-3, 2016

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Findings on the B.C. Lottery Corporation (BCLC) voluntary self-exclusion program

  1. 1. Findings from the Review of BCLCs VSE Program Dr. Irwin Cohen Dr. Amanda McCormick
  2. 2. Previous Study n = 169 2-Year Follow Up 35% Violations Low Counselling Access Satisfaction High GSAs at Enrollments Psychological Barrier Jackpot Rule
  3. 3. Current Study • Longitudinal – Interviews over 18 Months with VSE Participants – Low Attrition Rates – 73% • Qualitative – In-Depth “Violator” Interviews • Cross-Sectional – VSE Participants versus Non-VSE Gamblers
  4. 4. Program Evaluation • Williams et al. (2007) – Utilization Rates – Percent who refrain from attempting to re-enter – Impact on overall gambling behaviour
  5. 5. Program Utilization in B.C. • B.C. Problem Gambling Prevalence Study (2014) – 75% Past-Year Gambling – 3.3% Moderate or High-Risk • 6% Utilization • Current Study @ T1 (June 2013-March 2014) – n = 326
  6. 6. NON-VSE VERSUS VSE PARTICIPANTS Demographics and Gambling Behaviours
  7. 7. Samples 350 Non-VSE Participants 326 VSE Participants
  8. 8. VSE compared to Non-VSEFactor VSE Non-VSE Female 53% 57% Age 48 years 51 years MARITAL STATUS Single 37% 23% Married 35% 48% Divorced 9% 10% EDUCATION Less than High School 18% 3% High School / GED 29% 21% Some Post-Secondary 54% 75% EMPLOYMENT & INCOME Employed 71% 58% Retired 17% 32% Under 50k 72% 21%
  9. 9. VSE compared to Non-VSEFactor VSE Non-VSE RESIDENCE Interior 39% 14% Lower Mainland 45% 65% LANGUAGE SPOKEN English 88% 91% Chinese 5% 2% Vietnamese 2% 0% ETHNICITY Caucasian 75% 77% First Nations 6% 1% South Asian 5% 2% Asian 10% 17%
  10. 10. Past Year Gambling 0% 2% 16% 20% 21% 11% 29% 1% 10% 50% 14% 17% 3% 5% Non-VSE VSE
  11. 11. Forms of Past Year Gambling 61% 27% 19% 11% 9% 22% 19% 19% 91% 80% 39% 7% 7% 4% 28% 11% 5% 72% Slots Table Video Poker Sports Horses Keno Bingo Stocks Lotto
  12. 12. Land-Based Gambling Behaviours VSE Non-VSE # Different Gaming Venues 3 2 Amount Gambled $569 $90 Max. Amount Lost $1570 $100 Time Gambled 4.2 Hours 2 Hours
  13. 13. Online Gambling Behaviours VSE Non-VSE Ever Gambled Online 20% 26% Amount Gambled $319 $86 Max. Amount Lost $1260 $63 Time Gambled 2.6 Hours 1.7 Hours
  14. 14. Attempts to Stop Gambling 4% 2% 4% 4% 7% 87% 36% 22% 15% 13% 26% 2% 13% 72% 75% 54% 16% Non-VSE (n=45) VSE (n=272)
  15. 15. PGSI 1 12
  16. 16. Risk of Gambling Problems 66% 18% 11% 5%3% 3% 21% 74% No Risk Low Risk Moderate Risk Problem Gambling Non-VSE VSE
  17. 17. Reasons for Not Enrolling – Non- VSE Moderate/Problem Gamblers 59% 22%19%17%17%15% 11% 11% 7% 7% 7% 7% 6% 6% 6% 6% 4%
  18. 18. Reasons for Gambling 83% 11% 13% 10% 8% 11% 40% 28% 38% 89% 38% 42% 25% 21% 58% 80% 58% 46% Non-VSE VSE
  19. 19. 83% 11% 13% 10% 8% 11% 40% 28% 38% 89% 38% 42% 25% 21% 58% 80% 58% 46% Non-VSE VSE Reasons for Gambling
  20. 20. Negative Effects of Gambling 1.2 1.2 1.2 1.3 1.5 1.5 2.3 2.4 1.7 2.4 3.4 3.6 Marital Life Family Life Work Social Life Mood Finances Non-VSE VSE
  21. 21. Negative Effects of Gambling 1.2 1.2 1.2 1.3 1.5 1.5 2.3 2.4 1.7 2.4 3.4 3.6 Marital Life Family Life Work Social Life Mood Finances Non-VSE VSE
  22. 22. Predicting Enrollment Status Exp (B) PGSI Score 1.58 Step 2 PGSI Score 1.61 Income > 50k .14 Interior 2.8 Caucasian 3.1
  23. 23. Strategies to Increase Enrollment • GameSense Advisors Have PGSI Available • Security Distribute PGSIs • Distribute Pamphlets and Encourage “Trial Run”
  24. 24. TIME 1 FINDINGS Within 1 Month…
  25. 25. VSE ENROLLMENT
  26. 26. Length of Enrollment 31% 29% 7% 33% 6 months 1 year 2 years 3 years
  27. 27. Rating of Enrollment Experience 0% 20% 40% 60% 80% 100% Security Alone Security w/GSA GSA
  28. 28. PROGRAM’S EFFECTS ON GAMBLING BEHAVIOURS
  29. 29. Any Gambling While Excluded 87% 83% Time 2 Time 3
  30. 30. Violations (%) 0% 5% 10% 15% 20% 25% Time 1 Time 2 Time 3
  31. 31. Agreement Violators at T2 • 97% reported successfully re-entering on at least one attempt • 67% went to different casino • 46% were caught in past 6 months
  32. 32. Reasons for Violating 80% 74% 69% 62% 46% 41% 31% 18%
  33. 33. Marital Status • Violators More Likely Single (53% vs 35%) or Common Law (20% vs 9%) • Non-Violators More Likely Married (40% vs 20%) or Divorced (10% vs 5%)
  34. 34. Percent of PGSI Group who Violated (n = 270) 7% 6% 15% 45% No Problem Low Level Moderate Problem Gambling
  35. 35. Average PGSI 11.9 3.1 2.5 13.4 9.8 7.1 Time 1 Time 2 Time 3 Non-Violator Violator
  36. 36. QUALITATIVE INTERVIEWS WITH VIOLATORS
  37. 37. Most Significant Reason for Violating 10 6 6 5 4 3 3 2 1 1
  38. 38. Strategies Used to Avoid Being Caught27 12 11 6 4 Visited a Different Casino Did Nothing Wore a Disguise Played a different game or lower stakes Avoided Casino Parking Lot
  39. 39. What Would Stop Violations 14 7 6 1 Mandatory ID Checks Nothing - It's a Personal Choice Increasing Fines Arrest for Trespassing
  40. 40. Non-Violators 90% 90% 59% 57% 56% 55% 51% 49% 46%
  41. 41. PROGRAM’S EFFECTS ON PROBLEM GAMBLING SYMPTOMS
  42. 42. Total PGSI 0 2 4 6 8 10 12 14 16 Time 1 Time 2 Time 3
  43. 43. PGSI Elements Over the 3 Time Periods 0.00 0.50 1.00 1.50 2.00 2.50 Time 1 Time 2 Time 3 Bet more than could afford to lose Needed to gamble with larger amounts for same excitement Go back another day to try and win back lost money Borrowed money or sold something for money to gamble Felt you might have a problem with gambling Gambling caused health problems People criticized your betting or told you you had a problem Gambling caused financial problems* Felt guilty about gambling or what happens when you gamble* Claimed to be winning money gambling but weren’t Hidden betting slips or other signs of gambling Lost time from work or school due to gambling
  44. 44. CONNECTION TO COUNSELLING
  45. 45. Counselling Access Past 6m T2 15% T3 12%
  46. 46. What’s Related to Access? Access No Access PGSI at Time 1* 16.5 11.3 PGSI at Time 2 6.3 3.7 Violations 22.5% 14%
  47. 47. Consent and Access to Counselling 31% 37% 27% 51% 66% 42% Overall GSA Present No GSA Consented Accessed
  48. 48. Reasons for Accessing Counselling (n = 96) 90% 65% 55% 15% 13% 9% Gambling Problem Owed it to Others Needed It Pressured Demonstration Thought Mandatory
  49. 49. Reasons for Avoiding Counselling 84% 37% 35% 29% 21% 19% 17% 9% 7% 7% 3% Deal with it Myself Don't Have Problem Couldn't Help No Time Keep Gambling Private Too Ashamed Other Feared Being Made Fun Of Language Barrier Can't Afford Didn't Know
  50. 50. Reasons for No Counselling x PGSI No Problem Low/Mod Problem Wanted to Deal with it Myself 60% 86% 83% Didn’t Think it Could Help 20% 18% 42% Don’t Think I have a Problem 60% 51% 32% Didn’t have Time for it 40% 19% 32% Didn’t Want Others to Know 0% 16% 24% Too Ashamed to Talk to Anyone 0% 13% 22% Thought Others Would Make Fun 0% 8% 9% Didn’t Think They’d Speak My Language 20% 6% 6% Couldn’t Afford It 0% 10% 6% Didn’t Know It was Available 0% 2% 3%
  51. 51. Other Supports30% 27% 13% 11% 9% 5% 5% 3% 3% 3% 2% 2% 2% 1% 1%
  52. 52. PROGRAM SATISFACTION
  53. 53. Program Satisfaction 93% 94%
  54. 54. I Would Recommend VSE to Others 1.3% 1.3% 30.1% 66.9% Strongly Disagree Disagree Agree Strongly Agree
  55. 55. Increase Effectiveness? • Facial Recognition – 92% • 5 Year Enrolment Option – 85% • Mandatory ID Check at Entrance – 83% • Advertise the program outside of casinos – 81% • Have Someone from BCLC Call Before Exclusion Ends to Ask about Reenrollment – 80% • Enforcement of Penalties for Violations – 79% • Re-enrolling over the phone – 78%
  56. 56. Major Findings • Low Rate of Violation Attempts • Substantial Reduction in Problem Gambling Symptoms • Low Rates of Counselling Access • High Rates of Program Satisfaction
  57. 57. Program Recommendations
  58. 58. 1. Open New Horizons app 2. Select the Agenda button 3. Select This Session 4. Select Take Survey at the bottom To provide session feedback: If you are unable to download the app, please raise your hand for a paper version.

Editor's Notes

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