Hootsuite Survey Highlights Importance of Social Media Across the Customer Journey


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New research shows millions of US and UK adults believe it’s important that the organizations they engage with have a strong social media presence. The recent survey indicates that companies and organizations who do not invest in social media may risk losing touch with customers and being outpaced by competitors.

Online study in the U.S. and the U.K. conducted by Harris Poll and commissioned by Hootsuite.

Published in: Business