HOME-BASE USA A CALL CENTER STAFFED BY PROFESSIONAL TELESALES AGENTS 2825 N. UNIVERSITY DRIVE, SUITE #240 CORAL SPRINGS, FLORIDA 33065 (800) 836-4033 www.homebase-usa.com
ABOUT HOME-BASE USA <ul><li>OUR KEYS TO POWER APPOINTMENT SETTING </li></ul><ul><li>Home-Base USA is a sales agency that helps its clients outsource or augment their inside sales functions. Because of our experience, we are able to increase our client’s sales by utilizing a disciplined prospecting system to make effective, results-producing cold calls that generate extremely qualified appointments. </li></ul><ul><li>With an average of 14 years of sales and telemarketing experience, our United States based sales team is comprised of extremely talented and highly motivated business to business appointment setting professionals who have significant skills, training, and enthusiasm. </li></ul>BENEFITS The benefit of power appointment setting is that our clients save time and money by only visiting with Decision Makers who are legitimately interested in your products or services. Why try to chase appointments that are poorly qualified that waste not only money, but your time – when you could have a qualified Home-Base USA appointment with the decision maker? Our strategies are so effective, we have heard clients closing 30, 50 and even 75% of the appointments we set for them! We not only offer our great services, but value in each appointment as well.
BETTER THAN IN-HOUSE PROSPECTING THE ADVANTAGE OF HOME-BASE USA PROSPECTING & APPOINTMENT SETTING <ul><li>Control Capital Costs – While cost cutting should not be the sole reason to use our services, it is a major factor. Home-Base USA converts your fixed costs into variable costs which releases capital for your business to use in other revenue producing activities. </li></ul><ul><li>Increase Efficiency – Companies that do everything themselves have significantly higher overhead costs due to labor, training and containment which all eats away at the bottom line, making the company less profitable. Home-Base USA’s cost structure can give your company a competitive advantage. </li></ul><ul><li>Reduce Labor Costs – Hiring and training staff for short-term or peripheral projects can be extremely expensive and most employees will never live up to your expectations. Home-Base USA allows you to focus your resources where it is needed the most, generating revenue! </li></ul><ul><li>Sales On Demand – Home-Base USA has the resources to start a new project, or increase the hours on a current project right away. This is exponentially beneficial for company-wide sales promotions. </li></ul><ul><li>Focus On Your Core Business – Every business has limited resources, and every manager has limited time and attention. Home-Base USA can allow your business to shift its focus from peripheral activities towards work that serves your clients, creates new customers and helps managers set their priorities to more revenue generating activities. </li></ul><ul><li>Reduce Risk – Every penny spent or time put into a new employee carries a certain amount of risk. Home-Base USA mitigates this risk for your business with the aid of our expert telesales agents, and our money-back satisfaction guarantee. </li></ul>
THE HOME-BASE USA DIFFERENCE <ul><li>THE HOME-BASE USA DIFFERENCE </li></ul>Top Performing Sales Agents Average of 14 years of sales experience United States based professionals – we do not outsource overseas All calls recorded and monitored for review by Home-Base or client Turn Key Program – Everything Included No hidden costs or charges Call lists provided from Dunn & Bradstreet™ Professional sales strategy development to add value to your company Real-time appointments scheduled on your calendar Robust reporting and metrics analysis provided on a weekly basis Proven Results Excellent ROI – backed up with proven metrics and analysis Appointments set only with qualified decision makers MEMBER OF: If for any reason you are not satisfied with our service tell us! Your satisfaction is guaranteed or your money back! AS FEATURED IN:
WHO WE REACH? Due largely to the preparation we give to each campaign, our campaigns have resulted in tens of thousands of highly qualified appointments with decision makers at Fortune 500 and Inc. 5000 companies. Above are some of the high-profile companies that our telesales agents have set C-level, director and managerial level appointments with for our clients in the past. The difference is our experience and distinctive telesales sales approach. Home-Base USA has developed a distinctive approach to get past the “gate keeper” and get to the decision maker to set a qualified appointment for our clients. Its not telemarketing – its an effective telesales approach developed through years of experience.
TRAINING OUR AGENTS <ul><li>As part of our campaign, we will work with you and develop an effective training manual for our agents. This will inform them of the history of your business, points of differences as well as why a prospect should use your particular products over those of a competitor. </li></ul><ul><li>Additionally, our training manual will teach our agents the sales strategy for your campaign and give them example scripts for getting past the gatekeeper, pitching the decision maker and how to overcome specific objections in order to set the appointment. </li></ul><ul><li>These are developed in-house and approved by you within days of our kickoff meeting in order to get your campaign up and running as efficiently as possible! </li></ul>AN EDUCATED PROSPECT BECOMES YOUR CUSTOMER CONTINUING TRAINING & EVALUATIONS We understand that a telesales campaign is an ongoing process, and as such needs constant oversight and management. We will manage the daily activities of all agents, monitor their calls and provide you with any questions or feedback. We will work with you to ensure the continuing success of your campaign. At the completion of your trial campaign, we will again meet with you to discuss the success of the past few weeks and make any necessary adjustments to benefit the continuing campaign.
SALES ON-DEMAND <ul><li>We understand that operating a business is a difficult undertaking, and that is why we have made our programs as turn-key as possible for you and your company. By simplifying the process of starting a new campaign with us, we leave you with more time to close deals and turn more profits. </li></ul>UNLOCKING THE POTENTIAL OF YOUR BUSINESS Your business is successful for a reason and we would like to help you to build on your accomplishments and make your goals that much more achievable – isn’t that what everyone wants? Especially now in these economic times, businesses like yours are looking for that competitive advantage anywhere they can get it! A telesales campaign from Home-Base USA will allow your business to get that competitive advantage over your competition and gain the market share that your business deserves. Our strategies will allow you to do this in weeks, not months or years, and at a pace where our service will pay for itself virtually instantly, allowing you to start turning a profit from your campaign – just think about Home-Base USA as advertising with a guaranteed return on investment!
PROJECT TIMELINE CAMPAIGN TIMELINE OVERVIEW DAY 3 DAY 1 DAY 4-6 DAY 7 DAY 10 Kick-Off Meeting: A comprehensive review of your products, services and sales processes in order to allow us an insight into your business and value propositions. Material Presentation: After our kick-off meeting, we will develop the training manual and sales strategies for your campaign. Within a few days, we will have these prepared and present them for your approval. Agent Training: Once the materials have been approved, we will begin the process of training our telesales agents. Our training will encompass everything from knowledge about your products and services to role-playing in order to prepare them for your calls. Campaign Begins: On a predetermined date, our agents will begin calling for your campaign. We will then continually watch over your account, refine the sales process and provide additional training to our agents before ramping up your campaign to 100%. Initial Reports & Recordings: After the first few days of calls on your account, we like to touch base with you to inquire about the success of your campaign. At this time, we will make any necessary adjustments to your campaign in order to ensure your success into the future.
THANK YOU! 2825 N. UNIVERSITY DRIVE, SUITE #240 CORAL SPRINGS, FLORIDA 33065 www.homebase-usa.com HOME-BASE USA A CALL CENTER STAFFED BY PROFESSIONAL TELESALES AGENTS (800) 836-4033