131114 vsae volunteer victories recruit, retain, maintain volunteer leadership

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131114 vsae volunteer victories recruit, retain, maintain volunteer leadership

  1. 1. Fall  Educational  Symposium   Virginia  Society  of  Association  Executives   November  14,  2013              
  2. 2. @hduckworth   What  do  you     see  today?   What  you  visualize,  you  will  actualize.  
  3. 3. Holly  Duckworth,  CAE,  CMP   Speaker,  Trainer  &  Volunteer:           •  •  •  •  •  •  Travel  Portland  -­‐  US  Figure  Skating   Championships   Inaugural  Lance  Armstrong  Livestrong   Ride   Meeting  Professionals  International   President  National  Speakers  Association   Chair,  Component  Relations  American   Society  for  Association  Executives   Leadership  Trainer,  Green  Meetings   Industry  Council   @hduckworth    
  4. 4. Mission  of  ISA   Through  research,  technology,  and  education,  the   International  Society  of  Arboriculture  promotes  the   professional  practice  of  arboriculture  and  fosters  a   greater  worldwide  awareness  of  the  benefits  of   trees.  
  5. 5. Collective  Expertise  
  6. 6. Fear  
  7. 7. Doubt  
  8. 8. Lack  
  9. 9. What  Does  It  Take  To  Keep    Your  Associa8on  Alive?      
  10. 10. @hduckworth    
  11. 11. Intentions  for  the  Session   *  Evaluate  what  it  means  to  be  an  effective  volunteer  and   board  member  for  any  association.   *  Demonstrate  how  to  ASK  recruit  a  volunteer  in  a   personalized  manner  that  increases  your  odds  of  hearing   “Yes”.   *  Identify  how  to  retain  your  volunteers  by  delegating  tasks   and  holding  ACCOUNTABLE  committees  who  know  the   work  contributes  to  the  association  vision  and  mission.   *  Create  customized  ongoing  APPRECIATION  plan  that  will   grow  your  volunteer  bases  for  years  to  come.  
  12. 12.                                    Technology  Zone:       Twitter  @hduckworth   Text  503  887  4112   www.Facebook/leadershipsolutionsinternational   www.leadershipsolutionsintl.com     Use  this  as  a  place  to  learn  and  grow.  
  13. 13. @hduckworth    
  14. 14. @hduckworth   What  do  you     see  today?   What  you  visualize,  you  will  actualize  
  15. 15. The  Dating  Game:   @hduckworth    
  16. 16. What  Traits  Do  You  Want  in  a   Volunteer?   @hduckworth    
  17. 17. What  Are  The  Benefits  of   Volunteering?  
  18. 18. What  Skills  Should  go  on  my   Volunteer  Job  Description?   Personal  Skills   *  *  *  *  *  *  *  Leadership   Strategic  Thinking   Communication   Influence   Loyalty   Business  Acumen   Financial  Skills   Shared  Board  Skills   *  Association  Experience   *  Diversity  –  reflects   membership   *  Global  Mindset  (if  applicable)   *  Financial  Expertise   *  Governance   *  Strategic  Planning  
  19. 19. ASK:  Indirect   Volunteer:   Hi  Sarah,  I  have  this  project  coming  up  for  GMN  it’s   kinda  big  and  I  could  use  some  help  do  you  think  you   could  help  me?     Potential  Volunteer:   Well,  up  no  you  see  I’m  kinda  busy  with  work  and  family   so  I  don’t  have  time  to  give  right  now.  
  20. 20.                  Ask:    Direct   Volunteer:   I  am  working  to  produce  the  October  GMN  education   program  we  are  planning  the  event  for  October  10th  from   9am  –  Noon.    I  know  you  have  a  talent  for  creating  marketing   flyers  do  you  think  you  would  be  able  to  help  us  create  this   one  flyer?     Potential  Volunteer:   I  am  really  busy  and  I  think  I  could  fit  in  this  small  project  for   you  the  week  of  September  1st.    Could  that  work  for  you?    
  21. 21. Ask:    Do  NOT   *  Send  ONLY  an  email   *  Ask  in  a  Newsletter   *  Beg   *  Force  or  Coerce  
  22. 22. 100%   @hduckworth    
  23. 23. Why  use  Volunteers?     *  Greater  impact  to  your  vision  mission   *  Save  organization  time   *  Increase  organizations  revenues  
  24. 24. Volunteer  vs.  Employee   *  It’s  more  than  the  difference  between  simply  a  pay  check  and  no  pay  check.   *  Are  you  teaching  your  volunteers  this  when  they  work  with  other   volunteers?   @hduckworth    
  25. 25.  Technology   @hduckworth    
  26. 26. Understand  Motivations  of  the   Volunteer     * Learn  a  Skill   * Share  a  Skill  
  27. 27. @hduckworth    
  28. 28. *  Remember  with   volunteers  they  have  a   choice  and  100’s  of   other  organizations   would  love  to  have  the   same  people     *  With  volunteers  it  is  all   personal  and  passion   @hduckworth    
  29. 29. Recruitment  Ideas:   *  *  *  *  Volunteer  Fair   Virtual  Volunteerism   Job  board   Volunteer  Manager     *  Use  of  President  Elect,  to  recruit  to  their  team   *  Track  skills  of  your  members   *  Offer  Leadership  Training   *  Tell  your  own  Testimonials  about  why  and  how  you   volunteer  (web,  newsletter,  in  person)  
  30. 30. Volunteers  need  to  know  they  are  part  of  something  bigger    
  31. 31. Accountable  
  32. 32. Secrets  To  Hold  Volunteers   Accountable?   *  Give  them  ownership   *  Give  them  something  meaningful  to  do   *  Write  it  down   *  Demonstrate  for  them  how  what  they  do  makes  a   difference  to  the  organization   *  Make  it  easy  to  volunteer   *  Keep  task  sizes  manageable   *  Have  regular  committee  meetings  
  33. 33. We  Have  More  In  Common    
  34. 34. Volunteers  need  to  know  they  are  part  of  something  bigger    
  35. 35. Next  Generation  Volunteers   @hduckworth    
  36. 36. @hduckworth    
  37. 37. Listen:  Know  your  members  
  38. 38. 7  Tips  on  Successful  Volunteerism   *  Work  on  a  cause  that  means  something  to  you   *  Consider  sills  you  have  to  offer   *  Do  you  want  to  learn  something  new   *  Combine  goals   *  Don’t  over  commit   *  Think  family     *  I  never  thought  of  that  vs.  that  will  never  work  
  39. 39. Secret  Millionaire   @hduckworth    
  40. 40.  Appreciation  
  41. 41. Intentions  for  the  Session   *  Evaluate  what  it  means  to  be  an  effective  volunteer  and   board  member  for  any  association.   *  Demonstrate  how  to  ASK  recruit  a  volunteer  in  a   personalized  manner  that  increases  your  odds  of  hearing   “yes”.   *  Identify  how  to  retain  your  volunteers  by  delegating  tasks   and  holding  ACCOUNTABLE  committees  who  know  the   work  contributes  to  the  association  vision  and  mission.   *  Create  customized  ongoing  APPRECIATION  plan  that  will   grow  your  volunteer  bases  for  years  to  come.  
  42. 42. Thank  You!  
  43. 43. CTRL+ALT+Delete:   How  to  Reboot     your  Associa8on  for  Success   Available  Early   2014   Releasing  control  in  your  associa8on,  Looking  at  alternate  strategies  &   Dele8ng  all  that  no  longer  serves  your  vision  to  become  more  efficient  and   effec8ve   Holly  Duckworth,  CAE,  CMP  
  44. 44. Thank  you!   Holly  Duckworth,  CAE,  CMP     Leadership  Solutions  International   @hduckworth    

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