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SROII- a framework for Commissioning


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Evaluating services for public good

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SROII- a framework for Commissioning

  1. 1. Social Return on Investment – a framework for commissioning By Hugo Minney
  2. 2. The problem <ul><li>Ever-changing needs and expectations – more costs </li></ul><ul><li>Wide portfolio of services, perhaps too wide to evaluate every contract for effectiveness </li></ul><ul><li>Constrained resources </li></ul><ul><li>Need to get the best return, in terms of a basket of contracts that provide a range of services in the right proportions </li></ul>
  3. 3. Who am I? <ul><li>Ex Cap Gemini Ernst & Young, PhD Durham University, RoI for public good organisations since 2002 </li></ul><ul><li>2004 – Emergency Care Practitioner (national business case and “Measuring the Benefits”) </li></ul><ul><li>Engaging with GPs </li></ul><ul><li>2008 “From Grants to Sustainable Contracts” – North East charities </li></ul><ul><li>Develop a multi-commissioner health and social care contract to include Commissioning for Improvement (CQUIN) </li></ul><ul><li>2011 SROI report on Skills for People’s Quality Checkers (audits of user experience) </li></ul>
  4. 4. What is SROI? <ul><li>Many ways to evaluate Social Good </li></ul><ul><ul><li>To improve services through highlighting what works </li></ul></ul><ul><ul><li>To understand how well a need is being met </li></ul></ul><ul><ul><li>For internal use, or for external use </li></ul></ul><ul><ul><li>Different resources required </li></ul></ul><ul><li>SROI is a framework, not a straightjacket </li></ul><ul><ul><li>Engaging with stakeholders (it’s their view of value) </li></ul></ul><ul><ul><li>What changes, theory of change, attribution </li></ul></ul><ul><ul><li>Transparency and verification </li></ul></ul><ul><ul><li>Can be Forecast, or Evaluation </li></ul></ul><ul><ul><li>Complimentary to many other ways (eg Social Audit, Charities Evaluation, Sustainability Reporting, IRIS) </li></ul></ul>
  5. 5. What I’m proposing <ul><li>To meet your needs </li></ul><ul><li>Review a contract that is a cause for concern </li></ul><ul><li>Compare a number of contracts/ services for Social Return on Investment </li></ul><ul><li>Knowledge Transfer </li></ul><ul><li>Fixed Price per activity over Summer 2011 </li></ul><ul><li>(no VAT) </li></ul>