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Bias. We all deal with it, and we all have it. It’s baked into our brains, and into our social systems. It helps us make decisions - for better or (often) for worse. Every design and content decision we make has layers of assumptions hidden below the surface. And for those of us who are designers, builders and makers, those decisions can have real consequences for people’s lives. Our great challenge is to retain the assumptions that make us good at our jobs, while overcoming the ones that can harm or alienate the people we design for.
The way to deal with bias is not to ignore it, but to face it head-on, recognise it and work on it directly. In this session, I will cover the types of bias we experience in ourselves and others - particularly as designers and technology workers - with detailed examples of how that bias can result in harm.