HLABC Forum: Spring 2004

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HLABC Forum: Spring 2004

  1. 1. VOLUME 27 ISSUE 3 SPRING 2004 HLABC FORUMInside...Web Survey:ChangeLaptops at HERE COMESWoodwardMembers intransition CHANGELots of greatquotes!
  2. 2. Page 2 VOLUME 27 ISSUE 3 TABLE OF CONTENTS 2003/2004 HLABC Executive Editorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 President’s Letter(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 President Treasurer’s Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Shannon Long Website Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Past President Web Survey Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Rebecca Raworth Member’s Forum on Change . Borrowed Technology - Patricia Foster . . . . . . . . . . . . 6 Secretary . Teresa on the Move - T. Prior / K. Clement . . . . . . . . 8 Mimi Doyle-Waters . Any Changes? - Karen MacDonell . . . . . . . . . . . . . . . 10 . Libraries+Change=? - Robyn Ingvallsen . . . . . . . . . . . 11 Treasurer Librarians After 5 - Francine Renaud . . . . . . . . . . . . . 12 Marcia Bilinsky Blast from the Past - B.Morrison / C.Rayment . . . . . . . . 13 FORUM Afterlife . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Krista Clement / Pat Boileau The Forum is publish ed quarterly b y the Health Lib raries Association of BC ISSN: 0826-0125 Website For membership information, visit our website at www.hlabc.bc.ca or write to: Robert Melrose / Marcia Bilinsky, HLABC Treasurer Mary-Doug Wright / Medical Library Service Robyn Invallsen College of Physic ians & Surgeons of BC 400 - 858 Beatty St. Vancouver BC V6 B 1C1 Tel 604 733-6671, ext. 2296 Fax 604 737-8582 email marciab@mls.cpsbc.ca Fees are $25.00 (regular) or $15.00 (student, maximum 2 years) and include the Forum. Submissions and story ideas are welcomed. Publication is not guaranteed and manuscripts may be edited. Contact th e editor s: Pat Boileau Email: pboileau@vanhosp.bc.ca Phone: 604-734-1313 ext. 2339 Krista Clement Email: kristac@shaw.ca Phone: 250-762-3700
  3. 3. HLABC FORUM SPRING 2004 Page 3EDITORIALThis may be the longest issue of the Forum ever, so I will keep my own commentsexceedingly brief. Instead of the “Seen on the Net” feature, I have put in our sidebars someof your own tips and advice on deal ing with ch ange, contri buted to the sur vey.I have included two odd email “articles.” Blast from the Past reminisces about changes inthe Forum itself. And now, the BC Cancer Agency has three Forum Editors working together!Teresa on the Move is a “report” on quickly changing your job and moving to another part ofthe province. Teresa Prior is exceedingly capable and organized, but I think our exchangeshows that even the best of us are forced to set priorities and make difficult choices in timesof change. Right, Teresa? Librarians after 5 tells you about a get-together of Okanaganlibrarians: public, academic, and medical. We hope to continue and expand this event. Change is constant ...Krista Clement, HLABC Forum Editor the only constant. Everything will pass. PRESIDENT’S LETTERWell, spring is approaching and you all know what that means..... time to start planningwhich conferences to attend (its also time for budget planni ng but that is not quite asexciting). This year there are quite a few to choose from. The Canadian Health LibrariesAssociations annual conference will be in St. Johns Newfoundland on May 15-18, and thereis a joint BCLA/CLA conference in Victoria on June 16-19. For those who really like to travel,the Medical Library Associations conferenc e will be in Washington, DC this year from May21-26. It that isnt enough for you, the Special Library Association will be holdingconferences in Nashville and Toronto. Wow. So much to choose from! If I had a ton ofmoney and didnt have to work I would surely go to all of the m!Closer to home, the HLABC executive is busy planning our own CE sessions and AnnualGeneral Meeting for June 11, 2004. I like to think of this as our own mini conference. Thisyear we will be breaking tradition by offering multiple and/or simultaneous workshops.Several of our members suggested holding hal f-day classes so we thou ght wed gi ve it a try. A sense of humour and theStay tuned to the listserv for more details. HLABC plans to purchase a videotape of the MLAtelecast "Roles and Essential Skills for the Expert Search" once it becomes available (the ability to put things inteleconference will take place on March 10). As in previous years we will be circulating the perspective go a long wayvideo to our members across the province or planning a group viewing session. On a in helping you cope!different note, Anne Allgaier has graciously volunteered to compile and edit a new "BESTSITE" list. Anne is seeking input and suggestions of excellent website to include, so donthesitate to send her a quick email with a list of your favourites. HLABCs new website is inits final stages of pre paration. Much thanks to Robert Melrose, Robyn Ingvallsen and Mary-Doug Wright f or their exce llent work!Our next general meeting will be on Wednesday March 24 at Hamber Library (BC ChildrensHospital). Dr. Martin Pusic, our guest speaker, promises to lead us in an interactive andthought provoking discussion on the roles of Librarians in the clinical setting. "The BraveNew World of Health Librarians: Just-in-time Clinical Decision Support" is the title Dr. Pusichas given his talk. It sounds fantastic.I hope to see you all there!Shannon LongPresident, Health Libraries Association of British Columbiaand Librarian, Richmond Health Services email shannon.long@vch.ca Health Librar ies Association o f B.C.
  4. 4. Page 4 VOLUME 27 ISSUE 3 TREASURER’S REPORT Finances Mutual Fund $1,569.65 Checking Account $5,967.19 Total $7,536.84 Membership 89 regular (10 new) 1 student 6 life time 1 unpaid Total of 97 New members since December 2003: Constantly changing plans Ana Rosa Blue, VGH-UBC Hospital Foundation at work and personally Liza Morris, AIDS Vancouver leads to losing what I Kristina McDavid, Woodward Lib rary, UBC think is important. Rather Rita Dahlie, Wo odward Lib rary, UBC than having external forces immediately altering what I think is WEBSITE UPDATE important I look at it from an internal point of view - "Will this impact The Website Committee has been exploring the new contents management how I make my software, Typo3. Some of the executive and website committee members decisions?" If the answer attended a training session January 17th that was graciously hosted by is no I do not change my Robyn at her house in Burnaby. Chris, our web designer from Bedlam Hotel, provided those in attendance with an overview of the tools and perspective. capabilities of the software. . We were impressed with the new software as it has many options for us to update and change information at the motion of a key stroke. The system is a WYSIWYG format (what you see is what you get), meaning that we simply make the site look how we want, and the program encodes the HTML itself. This means that we can copy and paste information from the current site into the new format, reducing significantly the time spent on the new site, enabling us to launch it that much sooner. The process now is to compare the old and new sites and to move the information over to the new site. Robert and Robyn have begun the process and will continue their work through March. We will be asking web committee and executive members for their feed back before the final version is unveiled. Submitted by: Robert Melrose, Robyn Ingvallsen on behalf of the Website committee.
  5. 5. HLABC FORUM Page 5WEB SURVEY: CHANGEParticipation in the online surv eys continues to in crease with each issue - thanks to you!Although I invited respondents to describe their changes, I will only summarize the lengthycomments here. We health librarians appear to be riding considerable changes, but notfinding them completely overwhelming. It strikes me that in the midst of everything, over80% of us st ill continue to be “total ly” or “usu ally” able to adapt comfortab ly to chan ges,even those imposed from beyond ou r control. Way to g o, librarian s! We can learn to embrace change as it can be fulfilling and exciting, and make the2.Would you like to describe changes in your library in 2003? best of the changes weFacility change and change in management or reporting structure were mentioned a couple encounter which may notof times. The biggest changes were in library staff: some increases, some decreases. Online be suitable to our goals,services and the UBC medical school expansion were also significant. views and our vision. We can always find a way to improve the situation at hand, hopefully.4.Feel free to share any of the changes experienced in your job over 2003?New roles and responsibilities, for example, serving more or different populations, or addingand changing actual hours and services. Most people report having a higher workload andhaving trouble keeping up. Perhaps there hasn’t been “total, major” ch ange, but thatcataloguing pile is taking on a life of it’s own!6.If you wish, please describe what changes are taking place in your workplace.Everything shifting, and continu ing to “reorgani ze,” eve n though we thou ght that w as lastyear’s project. The business practices of the organization continue to evolve. Many of us12`have to re-educate, re-promote, and adjust to changing relationships within theorganization. Consider yourself fortunate if some of those changes seem to be for the better!Those who are still losing staff write with an air of resignation.
  6. 6. Page 6 VOLUME 27 ISSUE 3 The Serenity Prayer :) 8.Are there any events you would like to share ? my dog eating a pound of bacon fat and getting sick, preventing me from attending the HLABC AGM / Death of Mother, longer commute to work / Finishin g off another graduate degree /new to the community and having experienced a move, a new job, and the unfortuate incident involving the many fires out here /graduated from SLAIS in April 2003 and immediately started working at AIDS Vancouver / Husband hit by drunk driver, bought puppy in Nebraska, city almost burned down / Death of my parents / Beginning the "empty nesting" phase and finding it a bit challenging emotionally, and somewhat exhilirating at the same time Dont scratch. Do yoga. (I could put in the usual things about taking control of what you are given, but really....) As one respondent put it: Embracing change (at work and in personal realm) rather than "resisting" it, and seeing more positive aspects and new opportunities evolving... :) I have put the responses to question #10, about tips for dealing with change, in the side margins of this issue. BORROWED TECHNOLOGY: L APTOPS FOR L OAN INTRODUCED T O THE W OODWARD L IBRARY Patricia L. Foster In the Woodward Library commons area a group of medical students are gathered around a new laptop looking pensively at the documents displayed on the screen while discussing and collaborating information gathered for their third case week in "Blood and Lymphatics". Elsewhere you might find another group of students putting together their PowerPoint presentation for their Human Kinetics health promotion project due later that day. Such is the typical scene that you might encounter everyday in our life sciences library. Last November ten new laptops equipped with Windows xp and Microsoft Office arrived for circulation at Woodward Biomedical Library of UBC. The intention was to provide our
  7. 7. HLABC FORUM Page 7patrons with equipment for preparing their course assignments and for group presentationprojects. A wireless network was introduced first. The demand by the patrons for the newlaptops went beyond our expectations. The increasing demand for technology and theintegration of electronic resources with traditional print materials in the new course curriculumincludes students’ expectation to create reports and projects within the Microsoft officeenvironment as well as the use of electronic journals, CD-ROMs, and websites complementaryto texts and other readings. Some professors have also created their own websites from whichthe stude nts will d raw upon re sources an d supplemen tal course notes. As electronic resources have grown so has the incidence of patrons using the facilities. Thenumber of users in the library has gone up 17% from the previous year. This is due in part tochanges in course curriculum, need for study space and accessibility to computers. There arealso those t hat need to be edu cated by the librarians on h ow to use ef fective ly use theseresources. With medicine and dentistry leading the way in problem based and case basedlearning, other faculties such as Rehabilitation Medicine will be adopting the same style oflearning in the near future. This is facilitated by the expansion of on-line resources. What thelibrary has to offer extends beyond printed material and into cyberspace. This includessubscriptions to e-journals, e-reserve and interactive tutorials and websites. The new optionsare quite exciting and innovative! After the introduction of the laptops into the circulation system we quickly saw that therewere a number of workflow, ergonomi c and technical issues that needed to be taken intoconsideration. Each patron new to the laptop borrowing system is required to fill out an agreement form thatdetails the borrowing policy and their responsibilities with the equipment. This involvesupdating the patrons record, signing out the item, making sure that the equipment doesntcome in contact with our desensitization equipment (as the magnet might damage the harddrive), that each case is equipped with a wireless network card and power cord, as well asverbally giving a tour of the contents of the case to the patron. In the beginning for securityreasons we housed the laptops in a very awkward locked cart in the circulation area thatprovided power regeneration for the laptops. After the 4-hour loan period the patrons would Keep in mind thereturn the item, we would rebuild them (to clear items left on the laptop by the patron and any importance of toleratingviruses that might be lurking about), and put them back into the cart to regenerate thebatterie s. ambiguity. Initially the introduction of the laptops into the circu lation system came with someunexpected hiccoughs and burps. The process at first was definitely awkward. After the first twoweeks half of the laptops had been taken to technical repairs mostly due to small plastic pinson the computers being broken. Systems is not in-house and each broken laptop had to betaken for an outdoor walk in order to be repaired. Our circulation area was originally designedto facil itate the return of books and printed materials. After the laptops arrived we realized thatwe needed to reorganize the workflow, prioritize duties and make ergonomic adjustments. Dueto the number of staff that we currently have and the fact that this system is integrated with ouralready busy circulation desk, the number of currently available laptops has been droppeddown to three. This gave us th e opportun ity to make so me decisi ons and redefine the proce ssto make the work flow successful. Furthermore, we removed some harmful magnetic basedequipment from one of our front desks and designated it as the laptop sign out desk. Wereplaced the awkwar d cart with a desk th at can be u sed for re buildi ng the computers. We alsofound that with the hustle and bustle that normally happens around the circulation desk havingincrease d since last year, talking wit h the patro ns and edu cating them abou t the new laptops,had created some "noise pollution" that wasnt anticipated. It was often difficult to hear abovethe "hustle and bustle". Since that time we now have more patrons that have already filled outthe loan agreement forms and who now know the process. Therefore the amou nt of time thatthe process takes has decreased as well as the noise pollution. The changes that we have made in the workflow have been successful and have been wellreceived by staff. As we fill a current vacant staff position, the number of laptops we arecurrently have for loan will be revised. Refining the workflow issues is an ongoing process andwe expect that there will be additional improvement over time. We have had good feedbackfrom students and faculty who seem to be quite pleased that they can "borrow" technologies fortheir projects and presentati ons.
  8. 8. Page 8 VOLUME 27 ISSUE 3 TERESA ON THE MOVE The following emails illustrate the impact of change - even positive change- on our schedules, plans, and priorities. I apologize in advance if my editing of the emails leaves anything unclear. Teresa Prior is transitioning from Librarian for Royal Inland Hospital in Kamloops, to Librarian for Nanaimo Regional General Hospital. -----Original Message----- From: Prior, Teresa [mailto:Teresa.Prior@interiorhealth.ca] Sent: Wednesday, January 14, 2004 11:20 AM To: Rochlin, Ruth; Renaud , Francine; Clement, Krista; Hi Interior Health library ladies: Its official. I will be leaving my position here in Kamloops to move to Nanaimo, to be hospital librarian at Nanaimo Regional General Hospital.<...> So, after 14 years here in Kamloops, Im on the move! I will really miss my friends and colleagues here in the Interior (especially you!), but I m looking fo rward to moving back to the Islan d, where I g rew up. Lots on changes for me in 2004. I will always be very happy to consult on anything, any time! But I wanted you three to know as soon as possible, <...> Take care, Teresa -----Original Message----- From: Krista Clement [mailto:Krista.Clement@bccancer.bc.ca] Change is constant in Sent: Wednesday, January 14, 2004 11:23 AM To: Prior, Teresa health librarianship and can be exciting if you <...> Oh, and by the way? The spring issue of the Forum (March 2004) is a provincial have a good attitude update about changes, news, etc. Which means Im going to hit you up for an article on your move <grin> So look at the whole thing with a reporters eye. Keep us abreast as everything happens up there, Krista C. -----Original Message----- From: Prior, Teresa Sent: Thursday, January 29, 2004 11:41 AM To: Clement, Krista I think Ill be able to do something short (Id like to, just to letfolks know I havent died or something!). But either way, here is my home e-mail (which is now my only constant contact. I might have to write about being "Homeless in Nanaimo" (notquite "Sleepless in Seattle", but th ere you go). Yes -- 3 weeks and 1 day to at work. After 14 years here, it is quite an adjustment -- but I seem to have a grin on my face all the time, so itmust be the right move at the right time for me. Thanks for thinking of me, to make a contribution to the Forum. Thats a great idea. Teresa -----Original Message----- From: Clement, Krista Sent: January 29, 2004 11:23 AM To: Prior, Teresa Hi, again, Teresa. Well, less than three weeks to go! And so much to do before then...I promised I would hit
  9. 9. HLABC FORUM Page 9Teresa on the move cont...you up for an article / announcement regarding your move. <...> I suspect that March willbe a busy time. Maybe just before you leave, on Feb 19 or 20, you could write up for me avery brief announcement of your change, plus maybe a retrospective glance around theplace youve called home?Let me know! Krista C.------- Forwarded message follows -------Date sent: Wed, 18 Feb 2004 09:11:40 -0800From: "Prior, Teresa" <Teresa.Prior@interiorhealth.ca>Subject: Teresa on the moveTo: "Hlabc List (E-mail)" <hlabc-l@interchange. ubc.ca>Yes, its true. Af ter 14 terrifi c years here as librari an at Royal Inland Hospital in "sunny"Kamloops, I will be leaving to take up the post of hospital librarian in Nanaimo (maybe notquite as sunny but just think of that lovely seashore!).While I will greatly miss the wonderful librarians of Inter ior Health(Ruth, Francine, Krista -thanks, it has been a joy working with you!)and the great staff and physicians of RIH, I amreally looking forward to joining Cliff and the terrific Vancouver Island Health Authority libraryteam!FYI - I finish here at RIH this Friday Feb. 20 and start at Nanaimo April 1, so I will be "out oftouch" for about 5 weeks. During that time, I will be trying to find a rental house in Nanaimo(one that will welcome both me and my lovely and well-behaved Golden Retriever)plus sellmy house here, pack up and move.<...> Change is enervating. YouSo, I dont n eed to say "farewell", just "a bientot"! can jump from change thatSo, a` bientot! Teresa you perceive as negative and do something more------- Forwarded message follows ------- positive or go with positiveDate sent: Thu, 19 Feb 2004 11:19:04 -0800From: "Prior, Teresa" <Teresa.Prior@interiorhealth.ca> change and really grow.To: "Kristac@shaw.ca" <kristac@shaw.ca> Stagnation is the worst thing for us!Hi Krista, I tried to reply at home, but it didnt seem to go through to you.A nyway - yes I really likeyour thoughts about my potential article for theForum. When is the deadline for the nextissue? Teresa----- Original Message -----From: "Krista" <bibliacat@shaw.ca>To: <tprior@shaw.ca>Sent: Tuesday, March 09, 2004 10:48 AM> Hi, Teresa!> Just checking to see whether now that youre moved, if you might> have written down a few thoughts for me? Pretty please?>------- Forwarded message follows -------Date sent: Tue, 09 Mar 2004 11:16:56 -0800From: Teresa Prior <tprior@shaw.ca>To: bibliacat@shaw.ca
  10. 10. Page 10 VOLUME 27 ISSUE 3 Hi Krista -- Where on earth did you get the idea that I had moved yet???? Ive just returned from a week of exhausting house-hunting in Nanaimo (did find a house -- pricey but nice). Now Im home to do a mad packi ng up job . So Im still in th e middle of absolu te chaos. So if you need anything before mid-April (which I suspect you do), Im afraid I cant. Will be glad to write up something then, but cant even see around boxes yet, let alone think back or ahead too much. Sorry! Teresa ------- Forwarded message follows ------- Date sent: Tue, 16 Mar 2004 13:43:40 -0800 From: Teresa Prior <tprior@shaw.ca> Hi Ruth, Anita, Francine & Krista, Thanks so much for the hilarious card. It just came today (via RIH) -- just when I needed most, after hitting a bit of a packing "wall". Just the right time for a laugh and your nice words. Thanks so much. <...> Did I tell you - I bought myself a house in Nanaimo on my trip down, which is thrilling. Wonderful to have a real home to move into - just 2 days after I start work. Must keep that in mind, during these "will the packing never end" doldrums! Its a 3 bedroom house (more than enough space for my dog Bailey and me - and any lively librarians who want a place to stay in Nanaimo!) I will be keeping the same home e-mail so keep in touch! Teresa ------- End of forwarded message ------- Its just Stage #792. It wont last forever. ANY CHANGES? Karen MacDonell works at the Library, Coll ege of Physicians and Su rgeons of British Columbia It has been said "the nicest thing about not planning is that failure comes as a complete surprise, and is not pre ceded by a period of worry and depre ssion" (Sir John Harv ey- Jones). While th e College Lib rary had never co dified a strateg ic plan, we had nimbly avoided failure, worry and depression through a tacit understanding amongst Library staff as to the core values of our services and a shared commitment to serving our patrons as best we were able. However, we were aware that creating an explicit plan would help in many ways, particularly in sharpening even more our focus on improving Library services for BC physicians and in solidifying the role of the Library as a core program of the College. The timing was perfect with the essentials for launching a strategic plan in place, that is, a de sire on the part of Col lege administr ators to see the Lib rary develop a strategic plan, a willingness amongst Library staff, managers and Library Committee members to do the necessary work, and the ability of experienced facilitators to lead us through the process. So, we did it! Or, at least, started. We enlisted the help of two facilitators who were very experienced with strategic planning: Karol Sinats, librarian and manager at the Corporate IT and Management Library, BC Ministry of Management Services and Mary Martin, an organization
  11. 11. HLABC FORUM Page 11development consultant. Mary and Karol helped us to set reasonable expectations, i.e., astrategic plan cannot happen in one day so why not start at the beginning with articulating avision statement and proceed from there. They also identified the crucial role of all Librarystaff members in the process. Accordingly, we had two vision workshops, a full day for theLibrary staff to share their understanding of the Librarys past and to envision a future, anda half day for the Library Committee including a College Council member, physicians, theLibrarys three co-managers and a staff representative. The outcome was fascinating,especially in how clear it was that Library staff and Committee members are passionatelycommitted to th e Library as a prime sourc e for reliabl e clinical i nformation fo r BCphysicians. Also, an agreement was reached that a measured and thoughtful approach tograsp opportunities to achieve that end was required. A detailed three- year vision wasdocumented and will soon be presented to College Council for endorsement. We are nowpoised to develop specific strategies to ground the vision statements in concreteobjectives. This process certainly makes us aware of the uncertainties of the future, but asFrancis Bacon said, perhaps that is as is should be: "If a man will begin with certainties, heshall end in doubts; but if he will be content to begin with doubts, he shall end incertainties." "plus ca change, plus cest la meme chose"Cheers,KarenLIBRARIES + CHANGE = ??Robyn Ingvallsen works for the BC Cancer Agency in the Library at the Fraser Valley Centre,and is also on the HLABC Website committee. At the start of the 21st century, technology is changing at ten times the rate it wasat the beginning of the 20th century. According to anthropological theory, change is a signof progress, of a system fine-tuning its processes to become faster and more efficient. Inhuman nat ure, however, man is a slave to his rout ines. The desire fo r foreknowledg e is asurvival instinct ingrained in us from the beginning -- if we know what to expect, we will knowwhat to do when it happens. See food = eat; see bigger monkey = run; see lion = run faster.Change, and especially the unknown, is a terrifying prospect. Marge Simpson put it perfectlywhen she said, "Its nothing personal, I just fear the unknown." It is a rare person whoembraces change. For myself, moving from an English background into medical libraries, I wasinevitably nervous, despite having been at Medical Library Service for the past six months. Iwould be alone on the front line of the professional library at the Fraser Valley Centre of theBC Cancer Agency; my anxiety level rose a few notches at the prospect. I knew I wasfortunate to get a job with so much room and opportunity for growth , but alas, I am a typicalcase in human nature: I revel in my routines. I should have realized that things were lookingup when, for a job interview that essentially took 45 minutes to complete, I walked out twohours later feeling comfortable and confident with the people Id just met, regardless ofwhether or not I got the job. In a con versation with Judy Neill, in one of her many attemptsto calm me down while waiting to hear, I menti oned that this had surprised me. A few of myprevious jobs reinforced something that I already knew: never work for family ormegalomaniacs. Judy, in her wisdom (and perpetual optimism), said that my experience wastypical of the environment in medical libraries. The atmosphere is not one of competition orjealousy, but of camaraderie and companionship. We work in a field that helps peopleincrease the quality and quantity of their lives; the level of service should be as high as wecan attain and therefore we are here to assist each other. Th is makes for one of th e bestwork environments available. Isnt she smart? And fortunately for me she is right. I couldnot have asked for a better welcome than the one I got at the BCCA. The staff has beenexceptional, and even in the chaos of finding a new head librarian (yet another change),
  12. 12. Page 12 VOLUME 27 ISSUE 3 Beth Morrison has been able to spend the time to make sure I was comfortable and happy in my new position. In the past century there have been more changes to the structure of the library than in any other preceding it. Gone are the card catalogues and acres of indexes, all replaced with efficient and far cleaner on-line databases. These changes effectively altered forever the work of the library and the librarian. Perhaps the aspect of all this chaos that deserves the most kudos is the w ay the fiel d has utter ly embrac ed these changes. Even as many of us battle down the urge to flee in the face of some daunting technologies (see InMagics WebPublisher = run hard , run fast), we recognize them as challenges, not obstacles. Health libraries face a double challenge in that not only do we need to conquer this technology, but it is extremely important that this technology be reliable. The information we provide is for the benefit of peoples health and longevity. If inaccurate, misleading or just plain old wrong, the information we provide could jeopardize peoples health. So not only do we need to find information, occasionally with only relatively obscure information (such as "It was an article written by a Dr. Smith about lumps -- you know the one, right?"), at times we need to ensure that it is from a valid source (or invalid source, such as this Dr. Smith from the Mexican Center for Transcendent Healing and Joy has the same credentials as Dr. Laura Schlessinger). Expertise in the library system has never been in more demand, and whatever tools enable us to provide the information in a professional and timely manner is of enormous benefit to our work. This is an exciting and dynamic time to be in this field. Opportunities are opening Change is hailed by some up everywh ere and th e world n eeds dire ctions. Who bette r to be the travel g uides? as a good thing but Im not convinced. I try not to fret too much over things that I cant control. LIBRARIANS AFTER 5 Francine Renaud is the Librarian at Vernon Jubilee Hospital, part of the Interior Health Authority. An invitation to gather socially after work was extended to the librarians in the vicinity of Kelowna d uring th e month of March an d a wonde rful time it was. For myself, in particular, it was an occasion to meet new people in various fields of work and share stories. I enjoyed hearing about other people’s experiences about living in the rural community such as in Port Alberni, the beauty of the area and the attractions, and of those living in other parts of the province. I now have added new destinations to my list of places to visit. The dining room table was filled with great appetizers and delec table desserts, and as always, became a busy gathering place for good conversation and great food. A few icebreakers were added to a fun even ing and b rought about a few good laughs. Many thank s to our gra cious ho st, Gwen Zilm, who opened her lovely home to all of us. Cheers to all, Francine Renaud Vernon Jubilee Hospital
  13. 13. HLABC FORUM Page 13BLAST FROM THE PASTBeth Morrison has been ‘Acting Head’ of the BC Cancer Agency Libraries since DavidNoble’s retirement. Cathy Rayment has just started as the ‘actual’ Head of the BCCALibraries. Both have been Editor of the HLABC Forum.> ----------> From: Beth Morrison> To: Krista Clement>Krista, came across this while looking for something else. Its my final "Editors Message"from when I ed ited the HLA BC Forum in 1990 /91. How qui ckly times chang e!!Editors MessageThis will be my last message to you as editor of the Forum. <...>As a part-time activity, its one that I recommend highly. With the advent of fax, its not thatdifficult to do from a distance anymore. I also asked most contributors if they would submittheir contributions on diskette, which (to my surprise) greatly reduced the time in front of thecomputer.I have also initiated something that I hope future Committee members will continue. TheForum has been published on recycled paper this last year, and these last two issues havebeen on unbleached recycled paper.<...>Thank you for the opportunity of this last year, and I hope to see you all at the AnnualGeneral M eeting. Itll be nice to pu t some face s to all tho se faxes.Beth Morrison Working is like sailing, the pleasure is sailing, not------- Forwarded message follows ------- going to some location. In work, the process (change)From: Cathy Rayment <crayment@interchange.ubc.ca> is the work, not fullfillingSubject: Re: Latest issue of the HLABC Forum now available on the website all my goals and thenKudos to the editors and all those who submitted articles! This was a great issue! Its come a stopping.long way since I helped co-edit the first time back in 1982 (when Patti-Rae Stahl and I drewthe cover log o by hand, and m ade up all the new s, typed up on a clunk y old typewriter!)Cathy------- Forwarded message follows -------Date sent: Mon, 09 Feb 2004 11:55:41 -0800From: Beth Morrison <bethm@bccancer.b c.ca>Subject: New Head LibrarianThe BC Cancer Agency is pleased to announce that our search for a newHead Librarian hasbeen successful. We are very proud to announcethat Cathy Rayment, of UBCs Hamber LifeSciences Library (BC Childrens Hospital) will soon become the new ProvincialPractice Leader, Library/Cancer In formatio n Centres.Cathy has a vast amount of experience in health librarianship, and her accomplishmentsinclude being the current Past President of CHLA/ABSC, twice a former President of HLAHealth Libraries Association of BC,and CHLA/ABSC 2006 conference co-ordinator.Cathy will be starting at the BC Cancer Agency March 22, 2004. We eagerly await herarrival. ------- End of forwarded message -------
  14. 14. Page 14 VOLUME 27 ISSUE 3 NOTES FROM THE AFTERLIFE The focus of this column has always been change of a sort: life after being a working librarian altogether, or after a job change to another field. With “change” as the overall theme for the spring ’04 Forum, it’s tempting to broaden out a little. My 1966 libr ary school class went o ut into a workin g world wher e “new techn ology” meant photocopiers in place of mimeographs. Library automation was primitive, pricey and unreliable. Years later, all MEDLINE searches in B.C. were still being done by one person: UBC’s redoubtable Diana Kent. Somehow we all got from there to here in one generation, but it wasn’t easy. As librarians, we are and must be conservers. This may not make us 100% conservative in our thinking as well, but it does lend a certain wariness to our encounters with change. Balancing that, most of us deeply believe in leaving our libr aries better than we found them, and making a conti nuing po sitive di fferenc e to our patrons. So, we’re also committed to change. No wonde r we look for guidance wherever we c an find it. When I cleaned out my office for the last time, I saved a beat-up fil e of quotes that had proved th emselves ov er the years. Many cou ld have b een written for th is Forum. The rest came today from the Web. Plus ca change, as they say . . . . OPENERS You cannot step into the same river twice, for fresh waters are ever flowing in upon you. - Herodo tus. Nothing is as dangerous as an idea when it’s the only one you have. - Emile-August Chartier. Propos sur la religion (1938). I’ve come up with a set of rules that describ e our reactions to tech nologies: 1) Anything that is in th e world when you’ re born is normal and ordi nary and is just a natural part of the way th e world works. 2) Anything that’s invented between when you’re 15 and 35 is new and exciting and revolutionary and you can probably get a career in it. 3) Anything inve nted after you’re 35 is against the natural ord er of things. - Douglas Adams. The salmon of doubt (2002). NOT SO FAST, FO LKS What makes life worthy and allows civilizations to endure are all the things that have negative financi al returns under commerc ial rules of quick t ime: universiti es, temples, choirs, literature, museums, terraced fields, long marriages, slow walks, line dancing and art. Almost everything we hold dear is slow to develop and slow to change. - Paul Hawken, “Possibilities”. In Imagine: what America could be in the 21st century. May no new thing arise! - Traditional Spanish farewell to a friend.
  15. 15. HLABC FORUM Page 15BUT ON THE OTHER HAND . . . Read every day something no one else is reading. Think every day something no one else is thinking . . . . It is bad for the mind to be continually part of unanimity. - Christopher Morl ey. At first people refuse to believe that a strange new thing can be done, then they begin to hope it can be done, then they see it can be done - then it is done, and all the world wonders why it was not done centuries ago. - Frances Hodgson Burnett. The secret garden (1911). Change is what happens. Change is the only surety. We can create and embrace change, or we can fear and f ight it, but ch ange will come in ei ther case. It is far less stressful to frame change as an adventure. - GraceAnne DeCandido. Ten graces fo r new lib rarians [speech, 1996 ]. Information professionals must learn to change and change now. And whatever changes you make, whatever new skills you acquire or old ones you adapt, the process of change will not end or even slow down in the foreseeable future. Whatever you learn today, you will have to re-learn tomorrow. Whatever skills you adapt today, you may have to discard tomorrow and acquire completely new ones. No rest for the wicked and no rest for the service-oriented in the New Information World Order. - Barbara Quint. The quintessential searcher (2001).LAST WORDS We’ll never survive a revolution by pretending it doesn’t exist. And we ignore the ongoing revolut ion at great peril. T he only peop le who can ever prese rve those values of the old regime that need preserving are the ones who live at the center of the revolut ion. So: be at th e center of the storm. Know what the compute rs can do and what can be done with them. Then ask yourself what human qualities you want to preserve . . . [and what ones] you are ready to let go of - for we will have to relinquish some of the old virtues. We are being changed by the machine. And we are being changed radically. But let us not be changed absolutely. Let us help one another to draw just a few crucial lines in the sand. - John Lienhard. Children, literacy and the computer [speech, 1997 ]. What keeps us library types going when the dot.coms are going bust is this: we have a business plan that has stood the test of time, a plan which generations of librarians have beli eved in passionate ly, a plan that has inspi red countless lib rary users and [funders] because of its simple elegance. . . . Libraries promise to share knowledge and seek wisdom. We keep that promise, whether it is with print, what we used to call non-prin t, or with electron ic sources. We do i t at bargain prices. For this, society rewards us. Not much, it’s true. But we have a staying power that other less clear business plans . . . have never approached. - Thomas Hennen. __________________________________________________________________ Notes From The Af terlife is a continu ing feature. We wel come your ideas. Phone ElsieWollaston at (604) 684-3036, fax (604) 685-9335, or e-mail elbruijn@interchange.ubc.ca.

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